Episodios

  • From Data to Dollars: How to Operationalize AI in Debt Collection | Ep. 223
    Apr 30 2025

    Discover how to operationalize AI in collections with expert insights from Shantanu Gangal, CEO of Prodigal. In this episode, we explore how virtual agents improve collections ROI, the role of generative AI voice solutions in modern debt recovery, and strategies to stay compliant while boosting efficiency. Perfect for debt collection companies ready to embrace AI-driven transformation. Subscribe and leave a review to stay updated on fintech trends and actionable strategies!

    🔗 Links
    📌 Podcast Website: https://receivablespodcast.com/videos/operationalize-ai-in-debt-collection
    📌 Guest Website: https://www.prodigaltech.com/
    📌 Guest LinkedIn: https://www.linkedin.com/in/shantanugangal/

    #Hashtags: #OperationalizeAI #FintechCollections #AIVoiceTech

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    37 m
  • Think Buying Licenses Is Easy? The Reality of Debt Collection Acquisitions | Cornerstone Licensing | Ep. 222
    Apr 23 2025

    Think buying a company gives you automatic debt collection licenses?
    🚨Think again. In this episode of the Receivables Podcast, host Adam Parks sits down with Christy Barger and Joel Blackburn from Cornerstone Licensing to break down why buying a company for licenses isn’t a shortcut in debt collection.
    Learn actionable debt buyer licensing strategies and uncover how debt collection entity conversion impacts can lead to unexpected compliance challenges. Whether you're planning an acquisition or restructuring, this episode is packed with expert insights to help debt collection companies stay compliant and avoid costly mistakes.
    Subscribe and leave a review if you find this episode valuable—it helps us reach more professionals like you!


    🔗Links
    📌Podcast Website: https://receivablespodcast.com/videos/think-buying-licenses-debt-collection
    📌Guest Website: https://cornerstonelicensing.com/
    📌Guest LinkedIn: https://www.linkedin.com/in/christyyoungbarger/
    📌Guest LinkedIn: https://www.linkedin.com/in/joel-blackburn-a6b0094/


    🏷️Tags: debt collection compliance, licensing strategies, debt buyer M&A, Cornerstone Licensing experts


    #DebtCollectionLicenses #DebtBuyerLicensingStrategies #EntityConversionImpacts
    🖼️Thumbnail Alt Text: Cornerstone Licensing explains debt collection acquisition risks

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    35 m
  • Building AI Confidence in Debt Collections | Mike Walsh, EXL | Ep. 221
    Apr 16 2025

    What every executive needs to know before investing in AI for collections. In this expert-led episode, Mike Walsh of EXL breaks down the biggest AI pitfalls in debt collection and reveals actionable strategies to build trust in the tools driving next-gen recovery. Learn how to separate marketing hype from genuine innovation, evaluate vendor transparency, and deploy smart agent assist tools effectively.
    This episode is a must-listen for leaders navigating debt collection technology trends and seeking to future-proof operations with confidence. Discover how to avoid red flags, protect data, and deliver better results with AI.
    Subscribe now and don’t forget to leave us a review! 🚀


    🔗Links
    📌Podcast Website: https://receivablespodcast.com/videos/building-ai-confidence-in-debt-collections
    💼Guest Website: https://www.exlservice.com/services-and-solutions/digital-and-ai/digital-solutions/exl-paymentor
    👤Guest LinkedIn: https://www.linkedin.com/in/mike-walsh-b88b271/


    🏷️Tags: artificial intelligence in debt collection, EXL Paymentor, AI confidence building, ARM technology, compliance tech
    #Hashtags: #AIPitfallsInDebtCollection #BuildingAIConfidence #DebtTechInnovation

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    38 m
  • The Hidden ROI of Women’s Leadership Events in Financial Services | Ep. 220
    Apr 10 2025

    Join Adam Parks on the Receivables Podcast for an inspiring conversation with Stephanie Eidelman, founder of Women in Consumer Finance. Learn how this unique leadership event has helped one in four attendees get promoted, one in five close new business, and over half take on leadership roles outside their comfort zone. Discover proven strategies for how to retain top talent in collections while generating real ROI from leadership development.

    Subscribe now and leave a review to support professional growth in the financial services industry!


    Podcast Website: https://receivablespodcast.com/videos/roi-of-woman-in-consumer-finance-event

    Guest Website: https://www.womeninconsumerfinance.com/why-should-i-send-my-team?utm_campaign=2025%20Registration&utm_source=Branding%20Arch%20Content%20Collaboration&utm_content=Podcasts%2C%20posts%2C%20website%20pages%20made%20with%20Branding%20Arch

    Join the Newsletter: https://www.womeninconsumerfinance.com/newsletter-subscription?utm_campaign=10954169-2025%20Newsletter&utm_source=Branding%20Arch%20Content%20Collaboration&utm_content=Podcasts%2C%20posts%2C%20website%20pages%20made%20with%20Branding%20Arch

    Guest LinkedIn: https://www.linkedin.com/in/stephanieeidelman/

    #WomanInConsumerFinance #WomensLeadershipROI #LeadershipDevelopment

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    40 m
  • Are Your Emails Getting Through? | Data Hygiene in Digital Collections | IDI | Ep. 219
    Apr 3 2025

    Join host Adam Parks on the Receivables Podcast as he welcomes Justin Kalman and Evan Roth from IDI Data for a deep dive into how data hygiene in digital collections can make or break your outreach performance.

    In this episode, you’ll learn:

    • How to prioritize and validate consumer email addresses
    • Best practices for protecting your domain reputation
    • How clean data drives compliance and engagement
    • Practical tips for combining email and text outreach without risking blacklists


    💡 Whether you're a collection agency leader, compliance officer, or digital strategy manager, this episode delivers critical takeaways to protect your campaigns and maximize recovery.

    🎧 Subscribe now on Apple Podcasts and leave a review to help other debt collection professionals discover the show.

    🔗 Explore More:

    Watch the Episode: YouTube
    Podcast Website: ReceivablesPodcast.com
    Connect with Guests: Justin Kalman | Evan Roth
    #DebtCollectionCompliance #DigitalCollections #ReceivablesPodcast



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    26 m
  • Accountability in Action | Jeremiah Wheeler on Debt Collection Leadership | Ep. 218
    Mar 27 2025

    Join Adam Parks on the Receivables Podcast for a powerful conversation with Jeremiah Wheeler, executive at DRN Data and leadership expert in the recovery industry. Discover how accountability in debt collection leadership fuels team growth, prevents burnout, and drives results. Learn why trust and empowerment are vital for modern collections firms.
    📌Visit: ReceivablesPodcast.com
    🔗Connect: Jeremiah Wheeler on LinkedIn
    ⭐Subscribe and leave a review to support the show!
    #DebtCollectionLeadership #CollectionsEmpowerment

    Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube

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    35 m
  • Optimizing Debt Collection Through Analytics | NCA Insights | Ep. 217
    Mar 20 2025

    Join Adam Parks as he explores Optimizing Debt Collection Through Analytics with Jack Mahoney, Director of Analytics at National Credit Adjusters. Jack shares valuable insights from over three decades of industry experience, detailing how predictive modeling, real-time analytics, and data-driven collection strategies can significantly enhance performance, compliance, and profitability for fintech and lending professionals.

    🔑 What You'll Learn
    Actionable steps to implement predictive modeling in your debt-buying strategy
    How analytics tools like Qlik are revolutionizing debt portfolio management
    Methods for evaluating and pricing debt portfolios strategically
    Practical tips for transitioning from traditional Excel analysis to advanced analytics platforms.

    Enjoyed the episode?
    👍 Like, ⭐️ rate, 🔔 subscribe, and share your feedback in the comments!

    🔗 Explore Further
    ReceivablesPodcast.com | Full Episode
    National Credit Adjusters | Official Website
    Connect with National Credit Adjusters on LinkedIn
    #DebtCollectionAnalytics #DebtBuyingAnalytics #StrategicDebtBuying

    Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube

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    23 m
  • Teaching Financial Responsibility | How Debt Collectors Can Drive Positive Change | Ep. 216
    Mar 17 2025

    Join Adam Parks on the Receivables Podcast for an insightful conversation with Courtney Reynaud, President of Creditors Bureau. Discover how the CAC Scholarship Program is empowering students with financial education, helping young adults prevent debt and make informed credit decisions before entering college.
    💡 In this episode, you’ll learn:
    ✔ The most common financial mistakes young adults make – and how to prevent them
    ✔ Why credit education is key to breaking the debt cycle
    ✔ How debt collection professionals can support financial literacy initiatives
    ✔ The impact of early financial responsibility on long-term success
    🔔 Subscribe now for expert insights on financial literacy, credit education, and debt prevention—and don’t forget to leave a review to share your thoughts!

    Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube

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    8 m
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