Struggling with debt collection agency placement? You’re not alone. In this episode of the Receivables Podcast, industry leader Bob Picone from Connect1 joins Adam Parks to break down the key considerations for how to choose a collection agency. Learn what it means to vet vendors properly, manage risk proactively, and strategically segment portfolios for higher liquidation rates.

Whether you're placing credit card accounts, auto deficiencies, or medical debt, Connect1's compliance-first approach helps ensure success. Get expert insight on licensing, digital strategies, risk audits, and how Bob's team prevents complaints before they start. Perfect for creditors, debt buyers, and compliance professionals who want to strengthen their recovery pipeline.

Subscribe now and start making smarter placement decisions.

Podcast Website: https://receivablespodcast.com/videos/creditors-guide-to-selecting-the-right-collection-agency

Guest Website: https://www.connect1consultants.com/connect1llc/connect-1-consultants-1579542527/

Guest LinkedIn: https://www.linkedin.com/in/bob-picone-94305b8/

#DebtCollectionStrategy #HowToChooseACollectionAgency #Connect1

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In this episode of Receivables Podcast, we speak with Irene Hoheusle, President of ARM Compliance Business Solutions, about what it really takes to build a future-proof compliance management system for your collection agency. With regulatory oversight increasing and consumer protections evolving, debt collection compliance is more important than ever.

Irene offers expert insights on how to minimize legal risk in debt collection, conduct actionable risk assessments in the ARM industry, and prepare for upcoming changes in 2025. Whether you're a veteran collector or a new compliance officer, this conversation delivers key takeaways to help you build a system that lasts.

Subscribe now, and don’t forget to rate and review!

Podcast Website: https://receivablespodcast.com/videos/future-proof-compliance-management-system
Guest Website: https://armcbs.com/
Guest LinkedIn: https://www.linkedin.com/in/irene-hoheusle-8a62274b/

#ComplianceManagementSystem #DebtCollectionCompliance #RiskAssessment

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Court costs vs. collection rates—what’s the real ROI of litigating delinquent accounts? In this episode of Receivables Podcast, host Adam Parks sits down with Neil Mastellone of Velo Law to explore litigation cost modeling in debt buying.

This expert conversation unpacks how debt buyers and law firms can build stronger partnerships, fund lawsuits strategically, and make smarter legal decisions through data. Neil shares two decades of hands-on experience, offering actionable advice on how to align legal strategies with cash flow timing, cost forecasting, and liquidation potential.

Whether you’re an experienced portfolio manager or new to legal collections, this episode is packed with insight on minimizing risk and maximizing returns.

Subscribe for more interviews with the ARM industry’s top minds, and don’t forget to leave a review if you found value in this discussion.

🔗 Links
📌 Podcast Website: https://receivablespodcast.com/videos/mastering-economics-of-litigation-in-debt-buying
📌 Guest Website: https://velo.law
📌 Guest LinkedIn: https://www.linkedin.com/in/neilmastellone/

🏷️ Tags: debt litigation strategy, legal cost modeling, data-driven recovery, ARM industry podcast, Velo Law, Neil Mastellone
#Hashtags: #LitigationCostModeling #DebtBuyerStrategy #DebtRecovery

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AI contract analysis in collections is no longer optional—it's essential. In this episode of Receivables Podcast, host Adam Parks speaks with Eric Nevels, Senior Director of Operational Support, about how in-house legal teams and compliance professionals are leveraging artificial intelligence to streamline contract workflows, manage risk, and improve accuracy.
You’ll hear how exception reporting in AI contract review catches risk before it becomes liability, how legal AI use cases are reshaping debt collection, and what tools and strategies are most effective for legal ops teams.
Whether you’re a law firm, debt buyer, or internal compliance lead, this episode offers actionable insights for smarter legal workflows.

Links
Podcast Website: https://receivablespodcast.com/videos/ai-contract-analysis-in-debt-collection/
Guest Website: https://www.trueaccord.com/
Guest LinkedIn: https://www.linkedin.com/in/eric-nevels/

#AIContractAnalysis #LegalAI #DebtCollectionCompliance

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Online reviews can make or break a collection agency’s reputation. In this episode of Receivables Podcast, Adam Parks interviews Chris Murphy from DebtLink to explore how debt collection companies can start building digital trust in debt collection using innovative tools and strategies.
Chris shares the inside story of the "Yelp Effect"—the damage caused by negative B2C reviews on B2B buying decisions—and how DebtLink's debt collection directory platform solves the industry's digital discovery problem. Learn how your agency can overcome reputational risk, gain visibility, and connect with the right clients without relying on outdated, alphabetized vendor lists.
Whether you're a debt buyer, attorney, or agency executive, this episode is a must-listen for improving your firm's online footprint and getting found by the right partners.

🔗 Links
📌 Podcast Website: https://receivablespodcast.com/videos/overcoming-yelp-effect-for-debt-collectors
📌 Guest Website: https://www.debtlink.com/
📌 Guest LinkedIn: https://www.linkedin.com/company/debtlink/
🏷️ Tags: Digital Debt Collection, Compliance Tools, B2B Sales in Collections, Online Reviews in ARM Industry

#Hashtags: #DigitalDebtCollection #DebtCollectionDirectory #OnlineReviewsChallenge

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Go behind the scenes of ACA International’s Washington Insights 2025 in this powerful episode of Receivables Podcast. Join Tim Haag and Jennifer Whipple as they break down how to prepare for ACA Washington Insights 2025 as a debt collection professional and explain what debt collectors can expect at this unique event in Washington, DC. Learn how to build strong relationships with lawmakers, craft your message for Capitol Hill, and represent your company with confidence. Whether you're a first-time attendee or a seasoned advocate, this episode provides actionable tips, memorable stories, and timely strategies from industry leaders. From pre-event research to making lasting impressions in the halls of Congress, you'll hear exactly how to get the most out of your time at ACA Washington Insights.

🔗 Links
📌 Podcast Website: https://receivablespodcast.com/videos/aca-washington-insights-2025
📌 Guest Website: https://www.acainternational.org/
📌 Guest LinkedIn: https://www.linkedin.com/in/tim-haag-68494511/, https://www.linkedin.com/in/jennifer-whipple-a77a8b56/
🏷️ Tags: ACA International, Washington Insights 2025, debt collection conference, legislative engagement, Capitol Hill strategy

#Hashtags: #WashingtonInsights2025 #DebtCollectionLeadership #ACAPodcast

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Discover how to operationalize AI in collections with expert insights from Shantanu Gangal, CEO of Prodigal. In this episode, we explore how virtual agents improve collections ROI, the role of generative AI voice solutions in modern debt recovery, and strategies to stay compliant while boosting efficiency. Perfect for debt collection companies ready to embrace AI-driven transformation. Subscribe and leave a review to stay updated on fintech trends and actionable strategies!

🔗 Links
📌 Podcast Website: https://receivablespodcast.com/videos/operationalize-ai-in-debt-collection
📌 Guest Website: https://www.prodigaltech.com/
📌 Guest LinkedIn: https://www.linkedin.com/in/shantanugangal/

#Hashtags: #OperationalizeAI #FintechCollections #AIVoiceTech

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Think buying a company gives you automatic debt collection licenses?
🚨Think again. In this episode of the Receivables Podcast, host Adam Parks sits down with Christy Barger and Joel Blackburn from Cornerstone Licensing to break down why buying a company for licenses isn’t a shortcut in debt collection.
Learn actionable debt buyer licensing strategies and uncover how debt collection entity conversion impacts can lead to unexpected compliance challenges. Whether you're planning an acquisition or restructuring, this episode is packed with expert insights to help debt collection companies stay compliant and avoid costly mistakes.
Subscribe and leave a review if you find this episode valuable—it helps us reach more professionals like you!

🔗Links
📌Podcast Website: https://receivablespodcast.com/videos/think-buying-licenses-debt-collection
📌Guest Website: https://cornerstonelicensing.com/
📌Guest LinkedIn: https://www.linkedin.com/in/christyyoungbarger/
📌Guest LinkedIn: https://www.linkedin.com/in/joel-blackburn-a6b0094/

🏷️Tags: debt collection compliance, licensing strategies, debt buyer M&A, Cornerstone Licensing experts

#DebtCollectionLicenses #DebtBuyerLicensingStrategies #EntityConversionImpacts
🖼️Thumbnail Alt Text: Cornerstone Licensing explains debt collection acquisition risks

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