Episodios

  • Cybersecurity & Risk Forum | Why Every Debt Collection Professional Must Attend | Ep. 215
    Mar 13 2025

    🔐Cyber threats are evolving—how prepared is your collection agency? In this critical episode of Receivables Podcast, Tim Collins & Jennifer Whipple uncover the latest cybersecurity risks, how AI is driving fraud in collections, and why social engineering attacks are the biggest threat to agencies today.
    🚨Key takeaways:
    ✔️How AI-powered fraud & phishing attacks are targeting collection firms
    ✔️The real cost of a data breach & how cyber insurance protects you
    ✔️Actionable incident response strategies for debt collectors
    ✔️Why attending the Cybersecurity & Risk Forum is critical for your agency’s future
    📅 Event Details & Registration → Cybersecurity & Risk Forum
    💬Enjoyed this episode? Subscribe & leave a review to share your thoughts! ⭐⭐⭐⭐⭐

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    24 m
  • Leadership Transition Secrets | Succession Planning for Debt Collection Firms | Ep. 214
    Mar 12 2025

    🚀 Preparing Your Business for Life Changes is critical for firm stability and growth. In this episode, Adam Parks interviews Randy Slovin from Slovin & Council to share expert insights and real-life experiences on business succession planning for debt collection firms. Discover how to smoothly transition leadership roles, balance professional obligations with personal life milestones, and ensure a lasting legacy for your firm.
    🌐 Episode Webpage: https://receivablespodcast.com/videos/leadership-transition-secrets-succession-planning-for-debt-collection-firms-ep-214/
    🌐 Slovin & Council: Company Website
    🔗 Randy Slovin LinkedIn: Connect Now
    👍 Enjoy the episode? Subscribe, rate, and review us today—we appreciate your feedback!
    #PreparingYourBusinessForLifeChanges #BusinessSuccessionPlanning #LawFirmLeadershipTransitionPlanning

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    26 m
  • From Collector to Leader | How to Elevate Your Career in Debt Collection | Ep. 213
    Mar 6 2025

    Join Adam Parks on the Receivables Podcast for an exclusive discussion with Debra Ciskey, a leading compliance expert in debt collection. Discover the key professional development skills that help collectors transition into leadership roles and stand out in the receivables industry.
    🔹In This Episode, You’ll Learn:
    ✔️Why business writing & communication are critical for career growth
    ✔️How to use compliance expertise to move into leadership roles
    ✔️The impact of emotional intelligence in managing teams
    ✔️How to build a long-term career in debt collection
    ⭐ Subscribe now and leave a review to help others discover expert insights in debt collection!

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    35 m
  • How the NCBA Executive Experience 2025 Elevates Creditor's Rights Attorneys | Ep. 212
    Feb 27 2025

    On this episode of the Receivables Podcast, Adam Parks interviews Sarena Gaylor of the National Creditors Bar Association (NCBA) about the upcoming NCBA Executive Experience 2025. Gain exclusive insights into the event’s CLE credits, innovative roundtable discussions, and networking opportunities tailored for creditor's rights attorneys. Learn best practices in legal debt collection and discover how Napa Valley creates the perfect setting for professional growth. Subscribe and leave a review to share your thoughts!

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    13 m
  • Revolutionizing Debt Collection | The Power of Self-Service Portals | Ep. 211
    Feb 20 2025

    "Join Adam Parks on the Receivables Podcast for an engaging conversation with Mark Reinhard, CEO of Concepts2Code. This episode dives into the transformative power of self-service tools, email campaigns, and analytics in modern debt collection. Learn actionable strategies for improving consumer engagement, achieving compliance, and leveraging mobile-first technologies. Subscribe and leave a review to share your feedback!"



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    29 m
  • RMAI Membership Unlocked | How Debt Buyers Can Maximize Their Involvement | Ep. 210
    Feb 13 2025

    Maximize Your RMAI Membership | Expert Strategies for Debt Buyers
    Join Adam Parks on Receivables Podcast as he sits down with Andrew Roskam (AcctCorp International Inc.) to explore:

    ✔️ How debt buyers can actively participate in RMAI and gain industry influence.
    ✔️ The latest RMAI compliance updates and how they impact receivables professionals.
    ✔️ Strategies to build meaningful relationships within the debt-buying industry.
    ✔️ How to leverage committees and networking opportunities for long-term growth.


    📢 Don’t miss this expert discussion! Subscribe now and leave a review to share your thoughts.

    🔗 Listen now: https://youtu.be/pglsjrjIIJE
    🌎 More episodes: https://receivablespodcast.com/
    💼 Guest’s LinkedIn: https://www.linkedin.com/company/acctcorp-international-inc./

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    27 m
  • Global BPO Services in Debt Collection | Trends, Benefits & Best Practices | Ep. 209
    Feb 10 2025

    Join Adam Parks on the Receivables Podcast for an expert conversation with Hans Zachnar, Chief Technology & Innovation Officer at Nutun. In this episode, they dive into how BPO services in debt collection are revolutionizing the industry through AI-driven analytics, process optimization, and global outsourcing strategies. Learn how compliance, automation, and omnichannel strategies are shaping the future of debt recovery. Subscribe now and leave a review to stay informed on the latest industry insights!

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    29 m
  • Inside the 2024 TransUnion Report | Key Debt Collection Insights & Predictions | Ep. 208
    Feb 7 2025

    Join Adam Parks on the Receivables Podcast for an exclusive breakdown of the 2024 TransUnion Report with Manny Plasencia (TransUnion) & Mark Naiman (Debt Connection). Learn how AI, machine learning, & automation are transforming debt collection strategies, risk mitigation, & compliance management. Key insights include:
    ✅ AI-driven segmentation & predictive analytics in debt recovery
    ✅ BPO’s role in scaling operations & compliance
    ✅ Digital self-service tools & automation improving consumer engagement
    ✅ The impact of economic shifts on charge-off & liquidation rates

    📢 Subscribe now & leave a review to stay ahead of the latest debt collection trends!

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    33 m