In this episode, Geoffrey Smith interviews Steven White, a healthcare innovator and former professional athlete, who shares his journey from personal health struggles to creating a preemptive healthcare model. The conversation explores the importance of compassion, gratitude, and trust in healthcare, as well as the role of evidence-based research in developing effective treatments. Steven emphasizes the significance of helping others and living with purpose, highlighting how small moments can lead to significant transformations in life and health.

As an exclusive offer for Mo-ments of Experience listeners, Astra Wellbeing is offering a 3-month pilot of the platform. To learn more about this opportunity or how you can stay informed, feel free to fill out our interest form here and/or follow us on LinkedIn at https://www.linkedin.com/company/astrawellbeing.

Additional Resources:

Check out The Pacific Clinic: https://www.linkedin.com/company/thepacificclinic/
https://www.pacific.clinic/

www.mo-mentsofexperience.com

Follow PeopleForward Network on LinkedIn: https://www.linkedin.com/company/peopleforward-network/

Learn more about PeopleForward Network: https://peopleforwardnetwork.com/

• Steve White emphasizes the importance of not being an expert to seek knowledge from others.
• His commitment to helping others stems from his own health journey.
• The PC focuses on preemptive healthcare rather than just preventative care.
• Building trust through information sharing is crucial in healthcare.
• Gratitude and helping others are key components of healing.

In this episode, Geoffrey Smith and Paula Allen discuss the critical intersection of mental health and workplace culture. They explore the importance of prevention in mental health, the significant role of team leaders in shaping workplace culture, and the key traits that make leaders effective. The conversation emphasizes the need for inclusion and social connections to foster creativity and well-being in the workforce.

As an exclusive offer for Mo-ments of Experience listeners, Astra Wellbeing is offering a 3-month pilot of the platform. To learn more about this opportunity or how you can stay informed, feel free to fill out our interest form here and/or follow us on LinkedIn at https://www.linkedin.com/company/astrawellbeing.

Additional Resources:

Follow Paula on LinkedIn: https://www.linkedin.com/in/paula-allen-

Visit Telus Health: 2717206/https://www.telushealth.com/
https://go.telushealth.com/telus-mental-health-index

www.mo-mentsofexperience.com

Follow PeopleForward Network on LinkedIn: https://www.linkedin.com/company/peopleforward-network/

Learn more about PeopleForward Network: https://peopleforwardnetwork.com/

• Paula Allen transitioned from mental health clinician to researcher.
• Prevention in mental health is essential to avoid crises.
• Team leaders significantly influence workplace culture.
• Psychological safety is vital for team performance.
• Inclusion fosters creativity and innovation.

In this conversation, Geoffrey Smith and Eva Minkoff explore the critical role of human connection in healthcare. They discuss personal experiences that highlight the importance of relationships between caregivers and patients, comparing these dynamics to dating. Eva shares her Bold Key Framework, emphasizing the need for connection to self, others, and purpose. The discussion also touches on transformative moments in healthcare and the necessity of authentic presence in patient interactions.

As an exclusive offer for Mo-ments of Experience listeners, Astra Wellbeing is offering a 3-month pilot of the platform. To learn more about this opportunity or how you can stay informed, feel free to fill out our interest form here and/or follow us on LinkedIn at https://www.linkedin.com/company/astrawellbeing.

Additional Resources:

Follow Eva on LinkedIn:

https://www.linkedin.com/in/evalana/

Visit Bold Being: https://boldbeing.co/

Listen to Eva’s TEDs talk: https://www.youtube.com/watch?v=bFDYf0dFgs0

www.mo-mentsofexperience.com

Follow PeopleForward Network on LinkedIn: https://www.linkedin.com/company/peopleforward-network/

Learn more about PeopleForward Network: https://peopleforwardnetwork.com/

• Human connection is essential for effective healthcare.
• Doctor-patient relationships can be compared to dating.
• Personal experiences shape our understanding of healthcare.
• Connection to self is crucial for connecting with others.
• The Bold Key Framework emphasizes three essential connections.

In this conversation, Aaron Tabacco discusses the concept of 'quantum presence' and its significance in personal and professional contexts. He emphasizes the importance of being present for oneself and others, particularly in high-stakes environments like healthcare. Through personal anecdotes and professional experiences, he illustrates how presence can shape relationships, leadership, and personal growth. The discussion also touches on the challenges of listening and understanding in communication, advocating for a shift towards simply bearing witness to others' experiences.

As an exclusive offer for Mo-ments of Experience listeners, Astra Wellbeing is offering a 3-month pilot of the platform. To learn more about this opportunity or how you can stay informed, feel free to fill out our [interest form here: https://www.astrawellbeing.com/interest-form and/or follow us on LinkedIn at https://www.linkedin.com/company/astrawellbeing.

Additional Resources:

https://lucusgroup.com/home

Follow Aaron Tabacco on LinkedIn: https://www.linkedin.com/in/aaron-tabacco-phd-83359b9/

www.mo-mentsofexperience.com

Follow PeopleForward Network on LinkedIn: https://www.linkedin.com/company/peopleforward-network/

Learn more about PeopleForward Network: https://peopleforwardnetwork.com/

Key Takeaways:

- Quantum presence is about being deeply present in the moment.
- Listening to bear witness is more important than understanding.
- Personal experiences shape our ability to be present for others.
- Presence is crucial in high-stakes environments like healthcare.
- The journey of presence involves learning from difficult moments.

In this episode, Geoffrey Smith welcomes Johar Singh, the CEO and founder of Astra Wellbeing, to discuss the importance of recognizing and engaging healthcare workers. They explore how Astra Wellbeing's platform facilitates real-time recognition and appreciation for caregivers, enhancing employee satisfaction and patient experience. The conversation delves into the ease of implementation of the platform, its integration with existing wellness resources, and the significant impact of partnerships with organizations like the Massachusetts Hospital Association and Microsoft. Johar shares his personal journey and the moments that inspired him to create Astra Wellbeing, emphasizing the need for a more human-centered approach in healthcare.

As an exclusive offer for Mo-ments of Experience listeners, Astra Wellbeing is offering a 3-month pilot of the platform. To learn more about this opportunity or how you can stay informed, feel free to fill out our interest form here:

https://www.astrawellbeing.com/interest-form

Follow Johar on LinkedIn: https://www.linkedin.com/in/johar23singh/

www.mo-mentsofexperience.com

Follow PeopleForward Network on LinkedIn: https://www.linkedin.com/company/peopleforward-network/

Learn more about PeopleForward Network: https://peopleforwardnetwork.com/

• Astra Wellbeing is a digital engagement platform for healthcare.
• The platform allows real-time recognition of caregivers.
• Recognition improves employee satisfaction and patient experience.
• Implementation of the platform can be done in hours.
• High engagement rates were observed in pilot programs.

In this season finale, Geoffrey interviews Shawn Nason, a maverick in the healthcare industry, discussing the importance of human connection, compassion, and innovative experiences in healthcare. They explore the challenges patients face in navigating the healthcare system, the significance of surprise moments in patient care, and the need for a more compassionate approach in healthcare practices. The conversation emphasizes the necessity of creating extraordinary experiences for patients and the role of empathy in transforming healthcare.

Additional Resources:

Follow Shawn on LinkedIn:

https://www.linkedin.com/in/nasonshawn/

https://shawnnason.com/

www.mo-mentsofexperience.com

Follow PeopleForward Network on LinkedIn: https://www.linkedin.com/company/peopleforward-network/

Learn more about PeopleForward Network: https://peopleforwardnetwork.com/

• Sean Nason is a maverick in healthcare innovation.
• Human connection is vital in a technology-driven world.
• Surprise moments can significantly enhance patient experiences.
• Compassion and empathy are free and essential in healthcare.
• The healthcare system often fails to make processes easy for patients.

In this conversation, Dr. Bob Dent shares his insights on healthcare leadership, emphasizing the importance of inclusivity, mental health awareness, and creating safe spaces for dialogue. He discusses his personal journey with mental health struggles and how they have shaped his leadership style, advocating for a culture of ownership and empathy in healthcare. The discussion also highlights the need for healthcare organizations to invest in employee wellness and make actionable changes based on data to support their workforce.

Additional Resources:

Take a look a Bob’s work:

https://www.linkedin.com/in/bobdent/

https://www.linkedin.com/in/bobdent/

[https://www.drbobdent.com

http://www.mo-mentsofexperience.com/

Follow PeopleForward Network on LinkedIn: https://www.linkedin.com/company/peopleforward-network/

Learn more about PeopleForward Network: https://peopleforwardnetwork.com/

Key Takeaways:

- Inclusivity in leadership leads to better outcomes.
- Mental health struggles can enhance empathy in leaders.
- Creating safe spaces for dialogue is essential in healthcare.
- Healthcare organizations must invest in employee wellness.
- Data must be actionable to drive change in healthcare.

In this episode of Moments of Experience, Geoffrey Smith interviews Joel Ray, a healthcare executive at Laudio. They discuss the critical role of frontline leaders in healthcare, the importance of synchronizing employee and patient care, and the impact of compassion in leadership. Joel shares personal stories and insights from his extensive experience in nursing and leadership, emphasizing the need for meaningful human connections in healthcare. They also introduce Laudio's innovative platform and the book 'Leader-Inspired Work,' which provides actionable insights for healthcare leaders.

Additional Resources:

Take a look a Joel’s work:

https://www.laudio.com

https://www.linkedin.com/company/laudio

www.mo-mentsofexperience.com

Follow PeopleForward Network on LinkedIn: https://www.linkedin.com/company/peopleforward-network/

Learn more about PeopleForward Network: https://peopleforwardnetwork.com/

• Frontline leaders are crucial for driving quality care.
• Engagement in healthcare should be measured locally, team by team.
• Compassion in leadership fosters better patient and employee experiences.
• Generational shifts require leaders to adapt their approaches.
• Synchronizing employee and patient care enhances organizational culture.