Michelle Borders, co-founder of Naples Network Services, shares the eight key principles behind her entrepreneurial success since 2004. With warmth and candor, she reflects on triumphs, challenges, and pivotal lessons that shaped her award-winning IT company.

She stresses the power of starting with what you know, building authentic connections beyond traditional networking, and recognizing when to pivot—like her experience with MyEnvirocom, a precursor to Nest. Her approach to client relationships balances personal connection with smart boundaries, while her community involvement focuses on sustainability over burnout.

For entrepreneurs at any stage, Michelle’s insights provide clarity and reassurance. Her advice? Celebrate every win and embrace the journey. What could change if you applied just one of these principles today?

Visit us at jenniferannjohnson.com and learn how Jennifer can help you build the life you dream of with her online academy, blog, one-on-one coaching, and a variety of other resources!

Feeling stuck in your creative journey? You’re not alone.

In this episode of The Confident Entrepreneur podcast, industry leader Evan Cholfin shares ten actionable tips to reignite your passion and supercharge your creativity. From stepping outside your comfort zone to building a daily creative habit, Evan explores strategies that fuel artistic and professional growth.

Learn how to seek valuable feedback, embrace rejection as a stepping stone to success, and unlock your full creative potential. Whether you’re an entrepreneur, artist, or innovator, this episode is packed with insights to help you stay inspired and move forward with confidence.

Tune in now and spark your creativity! Don’t forget to subscribe and share your thoughts!

Visit us at jenniferannjohnson.com and learn how Jennifer can help you build the life you dream of with her online academy, blog, one-on-one coaching, and a variety of other resources!

Company culture is more than perks—it’s the backbone of success. In this episode, I explore how a strong culture fuels engagement, reduces turnover, and boosts profitability. Learn key strategies for fostering trust, hiring for cultural fit, and recognizing employees who embody your values. Tune in to transform your workplace and unlock your organization’s full potential!

Visit us at jenniferannjohnson.com and learn how Jennifer can help you build the life you dream of with her online academy, blog, one-on-one coaching, and a variety of other resources!

Does employee loyalty start before day one? HR expert Karen Shepard reveals how effective onboarding—beginning at recruitment—creates a thriving workforce. With over 15 years of experience, she shares why transparency, cultural fit, and soft skills are essential for seamless integration and long-term retention. Learn how pre-interview assessments, personalized training, and open communication set the stage for success. Plus, we explore how job titles shape growth and leadership potential, inspired by Lou Holtz’s philosophy that every employee is a leader. Tune in for expert insights to elevate your hiring strategy and workplace culture!

Visit us at jenniferannjohnson.com and learn how Jennifer can help you build the life you dream of with her online academy, blog, one-on-one coaching, and a variety of other resources!

Unlock the secrets to making your business a powerhouse through the power of consistency. Imagine building a brand so cohesive and reliable that it earns trust and stands out in a crowded market. In this episode, I break down how maintaining high standards in product quality, customer service, and branding can transform your operations. I explore how a predictable experience benefits customers, employees, and stakeholders—leading to greater efficiency, fewer errors, and seamless training.

Consistency isn’t about rigidity; it’s about creating a strong foundation for growth. From brand identity to communication, I cover the key areas where consistency is non-negotiable. Plus, I dive into why treating, training, and managing your team with the same level of care strengthens both employee satisfaction and customer trust. By the end of this episode, you’ll have the tools to harness consistency and shape a business that thrives.

Visit us at jenniferannjohnson.com and learn how Jennifer can help you build the life you dream of with her online academy, blog, one-on-one coaching, and a variety of other resources!

Customer loyalty isn’t just about great products—it’s about trust, connection, and consistency. In this episode, I sit down with Deanna Wallin, the visionary CEO of Naples Soap Company, to uncover how she transformed a personal passion into a thriving skincare empire.

Deanna’s journey from nursing to entrepreneurship is nothing short of inspiring. What started as a small shop has now grown into 13 successful locations generating $12.5 million in annual sales. But her true secret to success? A deep commitment to customer relationships.

We explore how Naples Soap Company goes beyond skincare to create a seamless and personal experience for every shopper. Deanna shares how tools like SalesRx help her team maintain top-tier service, the importance of truly listening to customers, and how tailored solutions turn first-time buyers into lifelong fans.

We also tackle the tough side of customer service—from handling fraudulent complaints to setting boundaries while maintaining company integrity. Deanna offers real-world insights on navigating difficult situations with empathy while protecting both her brand and employees.

Whether you're an entrepreneur or a customer service enthusiast, this conversation is packed with actionable strategies to build trust, foster loyalty, and create a brand that keeps people coming back.

Visit us at jenniferannjohnson.com and learn how Jennifer can help you build the life you dream of with her online academy, blog, one-on-one coaching, and a variety of other resources!

Personal branding is more than just a trendy term—it’s a powerful tool for standing out, building trust, and creating opportunities in today’s digital world. In this episode, we explore what personal branding really is, why it matters, and how you can authentically showcase your unique skills, experiences, and personality. Discover actionable tips to define your goals, connect with your audience, and shape a lasting impression that sets you apart in any industry. It’s time to take control of your story and build a personal brand that works for you!

Visit us at jenniferannjohnson.com and learn how Jennifer can help you build the life you dream of with her online academy, blog, one-on-one coaching, and a variety of other resources!

Kickstart your new year with financial clarity as Naomi Riley, a thriving entrepreneur, shares her insights on financial organization. Learn practical tips for managing spending, evaluating profit and loss with tools like FreshBooks and QuickBooks, and balancing frugality with quality. We dive into SMART goals, debt consolidation, and leveraging AI for new income opportunities.

This episode is packed with strategies for financial success, including reviewing past income, streamlining transactions on Venmo and Cash App, and making incremental investments with Stash. Discover the power of visual reminders and the importance of organizing key information like passwords to protect your legacy. Get ready for a transformative journey with Naomi Riley!

Visit us at jenniferannjohnson.com and learn how Jennifer can help you build the life you dream of with her online academy, blog, one-on-one coaching, and a variety of other resources!