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Host: Jarvis T. Gray

Episode Overview: In this insightful episode, host Jarvis T. Gray dives deep into the critical theme of growth in healthcare leadership. Jarvis breaks down why continuous growth is not just a personal journey but a fundamental part of leading dynamic, high-performing healthcare teams. The episode unpacks the risks of "coasting," the personal work required for true leadership, and the ripple effect a growth mindset can have throughout an entire organization.

Key Takeaways

• You’re Either Growing or Coasting:
  Growth is essential for leaders—standing still is not an option in today’s rapidly evolving healthcare landscape.
• Personal Growth Comes First:
  True leadership begins with personal development. Jarvis shares about the burnout and struggle that arose when he accepted a leadership role before developing the necessary emotional intelligence and self-awareness.
• Self-Leadership is Critical:
  Emotional intelligence, self-reflection, and addressing personal blind spots are all key to being an effective leader. Leading others well starts with leading yourself well.
• Growth is Contagious:
  Teams mirror their leaders. When a leader commits to growth—open to feedback, learning from mistakes—it creates a safe and inspiring environment for everyone.
• Culture Shift Begins with One Leader:
  Simple practices like weekly leadership reflections can transform organizational culture, normalizing growth and learning on a team level.
• Growth Builds Trust and Influence:
  Your team wants to know you’re still learning. When they see you model vulnerability and growth, they feel empowered to do the same.
• Opportunity Meets Preparation:
  New roles and big projects don’t wait for you to be ready—growth positions you to step into those opportunities with confidence.
• Purpose Aligns with Action:
  Don’t wait for the perfect moment or title. Start growing now so you’re ready when the next opportunity arrives.

Reflection & Challenge

• Personal Reflection: What’s one area in your personal or leadership life that needs your attention and growth today?
• Weekly Challenge: Choose a specific leadership area to focus your growth this week—emotional intelligence, feedback, wellness, or presence with your team. Practice, reflect, and share your commitment with someone for accountability.

Action Steps

1. Commit to one area of growth this week—personally or professionally.
2. Practice and reflect consistently.
3. Share your growth journey with your team to spark a culture shift.
4. Spread the word: Share the episode with a colleague or bring growth into your next meeting.

Connect

If this episode resonated with you, don’t forget to share it, start a conversation about growth in your organization, and make personal and team development the norm in healthcare—not the exception!

Stay tuned for more episodes, and remember: Keep leading with courage, clarity, and purpose.

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• Start now: Healthcare Excellence Readiness Assessment

Thank you for tuning in! Don't forget to subscribe, rate, and review the podcast for more insights into achieving healthcare excellence.

New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.

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Kickstarting Season 2, host Jarvis T. Gray dives deep into the essentials of leadership development in healthcare. Drawing on personal experience and real-world examples, Jarvis highlights why intentional leadership is foundational to high-quality care, resilient teams, and sustainable organizational success.

Key Topics & Takeaways

• Leadership Is Influence, Not Authority:
  Jarvis shares how true leadership is about inspiring and influencing others, not simply holding a title or position.
• Why Leadership Development Is Non-Negotiable:
  It’s a strategic imperative—not just a checkbox for HR. Investing in leadership directly impacts patient outcomes, team engagement, and overall culture.
• Common Pitfalls in Healthcare Leadership:
  Many organizations promote great clinicians or operators without giving them the support to actually lead, leading to burnout, morale issues, and toxic culture.
• Strategies for Effective Leadership Development:
  • Mindset Shift: Leadership is a choice, not a title. Self-awareness is key—tools like CliftonStrengths, DISC, and EQI aren’t just assessments, but tools for personal growth.
  • Proven Models: Frameworks like Lean, Rapid Improvement Events, and strengths-based coaching help anchor leadership behaviors in daily practice.
  • Measuring Progress: Use feedback mechanisms—like 360 reviews and culture surveys—not just to track knowledge but real behavior change.
• Embedding Leadership in Organizational DNA:
  • Starts at the Top: Senior leaders must model learning and vulnerability.
  • Normalize Everyday Learning: Make reflection and feedback regular habits using tools like team huddles, rounds, and learning minutes.
  • Celebrate Growth: Highlight leadership wins at all levels and tell those stories to reinforce a positive culture.
• Personal Call to Action:
  Jarvis encourages listeners to pick one leadership behavior to grow this week and commit to it, reflecting on their own journey and inviting a colleague to join.

Reflection Questions

• Is leadership development in your organization treated as mission-critical or just a side project?
• Are you actively growing as a leader, or coasting on past learning?
• What’s one leadership improvement you’ve made recently?
• How can you support leadership growth in your team this week?

Memorable Quotes

• “When you build better leaders, you build a better organization. Period.”
• “Leadership development isn’t a luxury… it’s a strategic imperative.”
• “Growth doesn’t happen by accident. It happens on purpose.”

Join the Conversation

Jarvis invites you to:

• Reflect on your leadership journey.
• Share this episode with your team.
• Connect on LinkedIn to continue the discussion.
• Spark a conversation about leadership growth at your next team meeting.

Thank you for tuning into the Excellence In Healthcare podcast! Stay encouraged, keep growing, and lead wit

Is your healthcare organization ready for excellence? Take the Healthcare Excellence Readiness Assessment and find out! Evaluate your leadership, strategy, and operations.

• Start now: Healthcare Excellence Readiness Assessment

Thank you for tuning in! Don't forget to subscribe, rate, and review the podcast for more insights into achieving healthcare excellence.

New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.

Send us a text

Host: Jarvis T. Gray, The Quality Coaching Co.

Guest: Danielle Nicole, Founder of Tiny Heart Team Member, Inc.

Episode Summary: In this insightful episode of Excellence in Healthcare, host Jarvis T. Gray sits down with Danielle Nicole, the founder of Tiny Heart Team Member, Inc., a nonprofit organization dedicated to supporting women facing pregnancy and infant loss. They delve into the challenges and triumphs of running a healthcare-based nonprofit, Danielle's personal journey, and her mission to empower women through education, support, and advocacy.

Key Discussion Points:

1. Introduction to Tiny Heart Team Member, Inc.:
   1. Danielle shares her personal story of pregnancy loss and the motivation behind founding the nonprofit.
   2. Tiny Heart's mission: Decreasing the negative impact of pregnancy and infant loss through education and support.
2. Services Offered by Tiny Heart:
   1. A wide array of support programs for women, including virtual support groups, care packages, and education on topics like safe sleep and breastfeeding.
   2. The importance of community and peer support, especially during times of grief and recovery.
3. Challenges Faced:
   1. Cybersecurity issues with their online support groups.
   2. Engaging participants and reaching women who are hesitant to openly discuss their grief.
   3. Financial challenges and the importance of building sustainable sponsorships and donations.
4. Impact and Vision:
   1. Success stories from community members finding healing and empowerment through Tiny Heart’s services.
   2. Expanding the reach and presence of the organization beyond loss to support all stages of pregnancy.
5. Future Plans and Growth Strategies:
   1. Pursuing celebrity partnerships and sponsorships to elevate the organization's visibility and impact.
   2. Danielle's commitment to expanding the organization’s services and reach.

Contact Information:

• Instagram, Facebook, YouTube: Tiny Hearts Remember Inc.
• Website: www.tinyheartsrememberinc.org
• Email: admin@tinyheartsrememberinc.org

Call to Action: Listeners are encouraged to connect with Tiny Heart Team Member, Inc. through their social media platforms or website to learn more or get involved. Danielle’s dedication to the cause and her organization's services are vital resources for anyone impacted by pregnancy and infant loss.

Closing Notes: Join Jarvis and Danielle Nicole on this heartfelt journey of empowerment and advocacy, and stay tuned for more impactful stories and strategies on Excellence in Healthcare.

Is your healthcare organization ready for excellence? Take the Healthcare Excellence Readiness Assessment and find out! Evaluate your leadership, strategy, and operations.

• Start now: Healthcare Excellence Readiness Assessment

Thank you for tuning in! Don't forget to subscribe, rate, and review the podcast for more insights into achieving healthcare excellence.

New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.