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In this episode, Paul sits down with Christos Provistalis, a hospitality expert, keynote speaker, and Disney alum, to explore the art of customer experience and human connection. Christos shares his journey from running a family pizzeria to leading at Disney, where he learned that the most successful businesses sell emotions, not just products. Tune in to hear practical tips on improving communication, self-awareness, and creating memorable customer experiences that resonate deeply.

Chapters:
00:00 - Introduction and Reconnection with Christos
02:41 - Who Is Christos Provistalis? Background in Hospitality
05:05 - Lessons from Disney: What Do You Really Sell?
09:30 - The Power of Emotional Connection in Business
15:20 - Self-Awareness and Its Impact on Communication
22:45 - The Human Need for Significance in Business
30:10 - The Family Business: Selling a Sense of Community
38:03 - Personal Reflection: When Community Support Comes Full Circle
44:08 - Current Projects and Goals for Christos
50:00 - Storytelling: The Key to Effective Speaking
55:12 - Closing Thoughts: The Importance of Human Connection


Website: https://christosspeaks.com/

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