Ideas are Free
How the Idea Revolution is Liberating People and Transforming Organizations
No se pudo agregar al carrito
Add to Cart failed.
Error al Agregar a Lista de Deseos.
Error al eliminar de la lista de deseos.
Error al añadir a tu biblioteca
Error al seguir el podcast
Error al dejar de seguir el podcast
Exclusivo para miembros Prime: ¿Nuevo en Audible? Obtén 2 audiolibros gratis con tu prueba.
Ideas are Free
Compra ahora por $19.95
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
-
Narrado por:
-
Walter Dixon
Acerca de esta escucha
The authors of Ideas Are Free use real-world examples from their work with hundreds of organizations to show how to exploit the virtually free, perpetually renewable resource of employee ideas. The book explains how sustainable competitive advantages in areas ranging from productivity and responsiveness to cost reduction and quality assurance are only possible with the attention to detail that comes from getting and implementing large numbers of ideas from employees.
Subjects include how to make ideas part of everyone's job, how to set up and run an effective process for handling ideas, how to help people come up with more and better ideas, and how a strong flow of ideas can have a profound impact on an organization's culture.
©2006 Alan G. Robinson and Dean M. Schroeder (P)2009 Audible, Inc.Los oyentes también disfrutaron...
-
The Idea-Driven Organization
- Unlocking the Power in Bottom-Up Ideas
- De: Alan G. Robinson, Dean M. Schroeder
- Narrado por: Walter Dixon
- Duración: 5 h y 29 m
- Versión completa
-
General4.5 out of 5 stars 50
-
Narración:4.5 out of 5 stars 38
-
Historia4.5 out of 5 stars 38
Using numerous examples, Robinson and Schroeder argue that the employees who interact directly with your customers, make your products, and provide your services are in the best position to see where problems exist and what improvements and new offerings would have the most impact.
-
4 out of 5 stars
-
Great ideas to think about
- De B. Kenney en 10-14-16
De: Alan G. Robinson, y otros
-
Practical Innovation in Government
- How Front-Line Leaders Are Transforming Public-Sector Organizations
- De: Alan G. Robinson, Dean M. Schroeder
- Narrado por: Walter Dixon
- Duración: 6 h y 18 m
- Versión completa
-
General5 out of 5 stars 2
-
Narración:5 out of 5 stars 2
-
Historia5 out of 5 stars 2
Whether people want more government or less, everyone wants an efficient government. Traditional thinking is that this requires a government to be run more like a business. But a government is not a business, and this approach merely replaces old problems with new ones. In their six-year, five-country study of 77 government organizations—ranging from small departments to entire states—Alan Robinson and Dean Schroeder found that the predominant private-sector approaches to improvement don’t work well in the public sector.
De: Alan G. Robinson, y otros
-
The Five Dysfunctions of a Team
- A Leadership Fable
- De: Patrick Lencioni
- Narrado por: Charles Stransky; introduction by Patrick Lencioni
- Duración: 3 h y 42 m
- Versión completa
-
General4.5 out of 5 stars 18,768
-
Narración:4.5 out of 5 stars 14,870
-
Historia4.5 out of 5 stars 14,820
In keeping with the parable style, Patrick Lencioni begins by telling the fable of a woman who, as CEO of a struggling Silicon Valley firm, took control of a dysfunctional executive committee and helped its members succeed as a team. Story time over, Lencioni offers explicit instructions for overcoming the human behavioral tendencies that he says corrupt teams. Succinct yet sympathetic, this guide will be a boon for those struggling with the inherent difficulties of leading a group.
-
4 out of 5 stars
-
Clear Headed Guidance on Building Teams
- De Mark en 01-18-03
De: Patrick Lencioni
-
Good to Great
- Why Some Companies Make the Leap...And Others Don't
- De: Jim Collins
- Narrado por: Jim Collins
- Duración: 10 h y 1 m
- Versión completa
-
General4.5 out of 5 stars 17,620
-
Narración:4.5 out of 5 stars 14,497
-
Historia4.5 out of 5 stars 14,401
Built To Last, the defining management study of the 90s, showed how great companies triumph over time and how long-term sustained performance can be engineered into the DNA of an enterprise from the very beginning. But what about companies that are not born with great DNA? How can good companies, mediocre companies, even bad companies achieve enduring greatness?
-
3 out of 5 stars
-
Good info, over-the-top narration
- De Anaxamaxan en 08-31-10
De: Jim Collins
-
Toyota Production System
- Beyond Large-Scale Production
- De: Taiichi Ohno, Norman Bodek
- Narrado por: Ralph Lowenstein
- Duración: 3 h y 27 m
- Versión completa
-
General4.5 out of 5 stars 28
-
Narración:4.5 out of 5 stars 23
-
Historia4.5 out of 5 stars 23
In this classic text, Taiichi Ohno—inventor of the Toyota Production System and Lean manufacturing—shares the genius that sets him apart as one of the most disciplined and creative thinkers of our time. Combining his candid insights with a rigorous analysis of Toyota's attempts at Lean production, Ohno's book explains how Lean principles can improve any production endeavor.
-
1 out of 5 stars
-
Abridged version
- De Timothy J. Rooney en 06-14-24
De: Taiichi Ohno, y otros
-
The Checklist Manifesto
- How to Get Things Right
- De: Atul Gawande
- Narrado por: John Bedford Lloyd
- Duración: 6 h y 9 m
- Versión completa
-
General4.5 out of 5 stars 7,520
-
Narración:4.5 out of 5 stars 6,165
-
Historia4.5 out of 5 stars 6,157
We live in a world of great and increasing complexity, where even the most expert professionals struggle to master the tasks they face. Longer training, ever more advanced technologies - neither seems to prevent grievous errors. But in a hopeful turn, acclaimed surgeon and writer Atul Gawande finds a remedy in the humblest and simplest of techniques: the checklist.
-
5 out of 5 stars
-
Riveting!
- De Tad Davis en 01-11-10
De: Atul Gawande
-
The Idea-Driven Organization
- Unlocking the Power in Bottom-Up Ideas
- De: Alan G. Robinson, Dean M. Schroeder
- Narrado por: Walter Dixon
- Duración: 5 h y 29 m
- Versión completa
-
General4.5 out of 5 stars 50
-
Narración:4.5 out of 5 stars 38
-
Historia4.5 out of 5 stars 38
Using numerous examples, Robinson and Schroeder argue that the employees who interact directly with your customers, make your products, and provide your services are in the best position to see where problems exist and what improvements and new offerings would have the most impact.
-
4 out of 5 stars
-
Great ideas to think about
- De B. Kenney en 10-14-16
De: Alan G. Robinson, y otros
-
Practical Innovation in Government
- How Front-Line Leaders Are Transforming Public-Sector Organizations
- De: Alan G. Robinson, Dean M. Schroeder
- Narrado por: Walter Dixon
- Duración: 6 h y 18 m
- Versión completa
-
General5 out of 5 stars 2
-
Narración:5 out of 5 stars 2
-
Historia5 out of 5 stars 2
Whether people want more government or less, everyone wants an efficient government. Traditional thinking is that this requires a government to be run more like a business. But a government is not a business, and this approach merely replaces old problems with new ones. In their six-year, five-country study of 77 government organizations—ranging from small departments to entire states—Alan Robinson and Dean Schroeder found that the predominant private-sector approaches to improvement don’t work well in the public sector.
De: Alan G. Robinson, y otros
-
The Five Dysfunctions of a Team
- A Leadership Fable
- De: Patrick Lencioni
- Narrado por: Charles Stransky; introduction by Patrick Lencioni
- Duración: 3 h y 42 m
- Versión completa
-
General4.5 out of 5 stars 18,768
-
Narración:4.5 out of 5 stars 14,870
-
Historia4.5 out of 5 stars 14,820
In keeping with the parable style, Patrick Lencioni begins by telling the fable of a woman who, as CEO of a struggling Silicon Valley firm, took control of a dysfunctional executive committee and helped its members succeed as a team. Story time over, Lencioni offers explicit instructions for overcoming the human behavioral tendencies that he says corrupt teams. Succinct yet sympathetic, this guide will be a boon for those struggling with the inherent difficulties of leading a group.
-
4 out of 5 stars
-
Clear Headed Guidance on Building Teams
- De Mark en 01-18-03
De: Patrick Lencioni
-
Good to Great
- Why Some Companies Make the Leap...And Others Don't
- De: Jim Collins
- Narrado por: Jim Collins
- Duración: 10 h y 1 m
- Versión completa
-
General4.5 out of 5 stars 17,620
-
Narración:4.5 out of 5 stars 14,497
-
Historia4.5 out of 5 stars 14,401
Built To Last, the defining management study of the 90s, showed how great companies triumph over time and how long-term sustained performance can be engineered into the DNA of an enterprise from the very beginning. But what about companies that are not born with great DNA? How can good companies, mediocre companies, even bad companies achieve enduring greatness?
-
3 out of 5 stars
-
Good info, over-the-top narration
- De Anaxamaxan en 08-31-10
De: Jim Collins
-
Toyota Production System
- Beyond Large-Scale Production
- De: Taiichi Ohno, Norman Bodek
- Narrado por: Ralph Lowenstein
- Duración: 3 h y 27 m
- Versión completa
-
General4.5 out of 5 stars 28
-
Narración:4.5 out of 5 stars 23
-
Historia4.5 out of 5 stars 23
In this classic text, Taiichi Ohno—inventor of the Toyota Production System and Lean manufacturing—shares the genius that sets him apart as one of the most disciplined and creative thinkers of our time. Combining his candid insights with a rigorous analysis of Toyota's attempts at Lean production, Ohno's book explains how Lean principles can improve any production endeavor.
-
1 out of 5 stars
-
Abridged version
- De Timothy J. Rooney en 06-14-24
De: Taiichi Ohno, y otros
-
The Checklist Manifesto
- How to Get Things Right
- De: Atul Gawande
- Narrado por: John Bedford Lloyd
- Duración: 6 h y 9 m
- Versión completa
-
General4.5 out of 5 stars 7,520
-
Narración:4.5 out of 5 stars 6,165
-
Historia4.5 out of 5 stars 6,157
We live in a world of great and increasing complexity, where even the most expert professionals struggle to master the tasks they face. Longer training, ever more advanced technologies - neither seems to prevent grievous errors. But in a hopeful turn, acclaimed surgeon and writer Atul Gawande finds a remedy in the humblest and simplest of techniques: the checklist.
-
5 out of 5 stars
-
Riveting!
- De Tad Davis en 01-11-10
De: Atul Gawande
-
Thinking in Systems
- A Primer
- De: Donella H. Meadows
- Narrado por: Tia Rider Sorensen
- Duración: 6 h y 26 m
- Versión completa
-
General4.5 out of 5 stars 2,231
-
Narración:4.5 out of 5 stars 1,816
-
Historia4.5 out of 5 stars 1,795
In the years following her role as the lead author of the international best seller, Limits to Growth - the first book to show the consequences of unchecked growth on a finite planet - Donella Meadows remained a pioneer of environmental and social analysis until her untimely death in 2001. Thinking in Systems is a concise and crucial book offering insight for problem-solving on scales ranging from the personal to the global. Edited by the Sustainability Institute's Diana Wright, this essential primer brings systems thinking out of the realm of computers and equations and into the tangible world....
-
4 out of 5 stars
-
Skip to the Middle
- De John Chambers en 06-20-20
-
Crucial Conversations (Third Edition)
- Tools for Talking When Stakes Are High
- De: Joseph Grenny, Kerry Patterson, Ron McMillan, y otros
- Narrado por: Emily Gregory, Joseph Grenny
- Duración: 7 h y 45 m
- Versión completa
-
General4.5 out of 5 stars 1,620
-
Narración:4.5 out of 5 stars 1,342
-
Historia4.5 out of 5 stars 1,331
The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation - especially difficult ones - leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.
-
3 out of 5 stars
-
Great info; needs a cast, PDF and a website update
- De Kali en 04-25-22
De: Joseph Grenny, y otros
-
Death by Meeting
- A Leadership Fable about Solving the Most Painful Problem in Business
- De: Patrick Lencioni
- Narrado por: Jack Arthur
- Duración: 4 h y 31 m
- Versión completa
-
General4.5 out of 5 stars 3,100
-
Narración:4.5 out of 5 stars 2,321
-
Historia4.5 out of 5 stars 2,323
In his latest engrossing work of business fiction, best-selling author Patrick Lencioni provides a cure for the most painful yet underestimated problem of modern business: bad meetings. And what he suggests is both simple and revolutionary.
-
4 out of 5 stars
-
Really good...but...
- De Anthony en 12-24-16
De: Patrick Lencioni
-
Helping
- How to Offer, Give, and Receive Help (The Humble Leadership Series, Book 1)
- De: Edgar Schein
- Narrado por: Joe Bronzi
- Duración: 5 h y 5 m
- Versión completa
-
General4 out of 5 stars 48
-
Narración:4 out of 5 stars 39
-
Historia4.5 out of 5 stars 38
Helping is a fundamental human activity, but it can also be a frustrating one. All too often, to our bewilderment, our sincere offers of help are resented, resisted, or refused - and we often react the same way when people try to help us. Why is it so difficult to provide or accept help? How can we make the whole process easier?
-
2 out of 5 stars
-
Could have been 30 minutes
- De Jennifer Mitchell en 01-22-25
De: Edgar Schein
-
The Ultimate Question 2.0 (Revised and Expanded Edition)
- How Net Promoter Companies Thrive in a Customer-Driven World
- De: Fred Reichheld, Rob Markey
- Narrado por: Walter Dixon
- Duración: 8 h
- Versión completa
-
General4.5 out of 5 stars 323
-
Narración:4.5 out of 5 stars 262
-
Historia4.5 out of 5 stars 257
In the first edition of this landmark book, business loyalty guru Fred Reichheld revealed the question most critical to your company’s future: “Would you recommend us to a friend?” By asking customers this question, you identify detractors, who sully your firm’s reputation and readily switch to competitors, and promoters, who generate good profits and true, sustainable growth.You also generate a vital metric: your Net Promoter Score.
-
2 out of 5 stars
-
No substance
- De Douglas en 04-01-13
De: Fred Reichheld, y otros
-
Winning on Purpose
- The Unbeatable Strategy of Loving Customers
- De: Fred Reichheld, Darci Darnell, Maureen Burns
- Narrado por: Walter Dixon
- Duración: 8 h y 37 m
- Versión completa
-
General4.5 out of 5 stars 76
-
Narración:4.5 out of 5 stars 64
-
Historia4.5 out of 5 stars 63
Few management ideas have spread so far and so wide as the Net Promoter System (NPS). Created by author and loyalty guru Fred Reichheld, companies across the spectrum have adopted it - from industrial giants such as Mercedes-Benz and Cummins Engine to Silicon Valley sweethearts such as Apple and Google to digital innovators like Warby Parker and Peloton.
-
5 out of 5 stars
-
Customer focused results
- De Scott Groves en 06-07-24
De: Fred Reichheld, y otros
-
The 4 Disciplines of Execution
- Achieving Your Wildly Important Goals
- De: Sean Covey, Chris McChesney, Jim Huling
- Narrado por: Sean Covey, Chris McChesney, Jim Huling
- Duración: 8 h y 27 m
- Versión completa
-
General4.5 out of 5 stars 3,222
-
Narración:4.5 out of 5 stars 2,705
-
Historia4.5 out of 5 stars 2,669
The 4 Disciplines of Execution provides a simple, proven formula for achieving the goals that every individual or organization needs to reach. From Marriott to the U.S. Navy, Covey and his team have worked with more than 200,000 people in hundreds of organizations to improve performance, identifying and honing four secrets of perfect execution: Focus on the Wildly Important; Act on the Lead Measures; Keep a Compelling Scoreboard; and Create a Cadence of Accountability.
-
3 out of 5 stars
-
Please Remember To Tip Your Executioner?
- De Darwin8u en 02-03-15
De: Sean Covey, y otros
-
Work Rules!
- Insights from Inside Google That Will Transform How You Live and Lead
- De: Laszlo Bock
- Narrado por: Laszlo Bock
- Duración: 11 h y 26 m
- Versión completa
-
General4.5 out of 5 stars 2,510
-
Narración:4.5 out of 5 stars 2,151
-
Historia4.5 out of 5 stars 2,128
From the visionary head of Google's innovative People Operations comes a groundbreaking inquiry into the philosophy of work - and a blueprint for attracting the most spectacular talent to your business and ensuring that they succeed. "We spend more time working than doing anything else in life. It's not right that the experience of work should be so demotivating and dehumanizing". So says Laszlo Bock, former head of People Operations at the company that transformed how the world interacts with knowledge.
-
4 out of 5 stars
-
Multifaceted
- De jeremiah en 04-07-15
De: Laszlo Bock
-
The Oz Principle
- Getting Results Through Individual and Organizational Accountability
- De: Roger Connors, Tom Smith, Craig Hickman
- Narrado por: Wayne Shepherd
- Duración: 8 h
- Versión completa
-
General4.5 out of 5 stars 961
-
Narración:4.5 out of 5 stars 784
-
Historia4 out of 5 stars 784
The Oz Principle is the groundbreaking work that demonstrates the vital role of accountability in the achievement of business results and the improvement of both individual and organizational performance. With more than a half million copies sold, The Oz Principle has emerged as one of the most influential and useful business ideas of recent times. The Oz Principle shows how to overcome The Blame Game that is so prevalent in organizations today.
-
1 out of 5 stars
-
Trustless Accountability
- De Michael en 04-23-17
De: Roger Connors, y otros
-
Leading Change
- De: John P. Kotter
- Narrado por: Oliver Wyman
- Duración: 6 h y 34 m
- Versión completa
-
General4.5 out of 5 stars 1,426
-
Narración:4.5 out of 5 stars 1,184
-
Historia4.5 out of 5 stars 1,174
The pressures on organizations to change will only increase over the next decades. Yet the methods managers have used to strengthen their companies—total quality management, reengineering, right sizing, restructuring, cultural change, and turnarounds—routinely fall short. In Leading Change, Kotter identifies an eight-step process that every company must go through to achieve its goal, and shows where and how people—good people—often derail.
-
5 out of 5 stars
-
A Key Resource for Any Change Leader
- De Marty en 10-24-12
De: John P. Kotter
-
Creating Magic
- 10 Common Sense Leadership Strategies from a Life at Disney
- De: Lee Cockerell
- Narrado por: Lee Cockerell
- Duración: 7 h y 36 m
- Versión completa
-
General4.5 out of 5 stars 1,342
-
Narración:4.5 out of 5 stars 1,077
-
Historia4.5 out of 5 stars 1,072
The secret for creating magic in our careers, our organizations, and our lives is simple: outstanding leadership, the kind that inspires employees, delights customers, and achieves extraordinary business results. No one knows more about this kind of leadership than Lee Cockerell, the man who ran Walt Disney World Resort operations for over a decade.
-
5 out of 5 stars
-
Brilliant, simple, lessons on leadership
- De Garrett en 10-16-10
De: Lee Cockerell
-
Great CEOs Are Lazy
- De: Jim Schleckser
- Narrado por: Jim Schleckser
- Duración: 5 h y 18 m
- Versión completa
-
General4.5 out of 5 stars 269
-
Narración:4.5 out of 5 stars 226
-
Historia4.5 out of 5 stars 225
How do the really exceptional CEOs get more done in less time than everyone else? What is their technique for getting their work done, while still having the time to spend pursuing hobbies and spending quality time with their friends and family? The truth is that great and lazy CEOs know a secret when it comes to time management. Rather than spending a little time on a lot of things, the best CEOs spend most of their time eliminating the single biggest constraint to the growth of their business.
-
5 out of 5 stars
-
Loved It!
- De Mike E. en 07-10-19
De: Jim Schleckser
Relacionado con este tema
-
The Effortless Experience
- Conquering the New Battleground for Customer Loyalty
- De: Matthew Dixon, Nick Toman, Rick DeLisi
- Narrado por: Matthew Dixon, Nick Toman, Rick DeLisi
- Duración: 6 h y 37 m
- Versión completa
-
General4.5 out of 5 stars 110
-
Narración:4.5 out of 5 stars 89
-
Historia4.5 out of 5 stars 88
In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty - with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty.
-
5 out of 5 stars
-
If you are a CXer, you have to read/listen to it
- De Shirley Campbell en 05-26-23
De: Matthew Dixon, y otros
-
All In
- How the Best Managers Create a Culture of Belief and Drive Big Results
- De: Adrian Gostick, Chester Elton
- Narrado por: Adrian Gostick, Chester Elton
- Duración: 6 h y 55 m
- Versión completa
-
General4.5 out of 5 stars 149
-
Narración:4.5 out of 5 stars 128
-
Historia4 out of 5 stars 126
To have any hope of succeeding as a manager, you need to get your people all in. Whether you manage the smallest of teams or a multi-continent organization, you are the owner of a work culture and few things will have a bigger impact on your performance than getting your people to buy into your ideas and your cause and to believe what they do matters. Based on their extensive consulting experience, the authors present a simple seven-step road map for creating a culture of belief.
-
4 out of 5 stars
-
Interesting Theories in Management
- De Nancy en 07-28-12
De: Adrian Gostick, y otros
-
Under New Management
- How Leading Organizations Are Upending Business as Usual
- De: David Burkus
- Narrado por: Rich Orlow
- Duración: 6 h y 31 m
- Versión completa
-
General4.5 out of 5 stars 76
-
Narración:4.5 out of 5 stars 66
-
Historia4.5 out of 5 stars 66
A provocative work that challenges the traditional and widely accepted principles of business management - and proves that they are outdated, outmoded, or simply don't work. Do open floor plans really work? Are there companies that put their employees' welfare first, and their clients second? Are annual performance reviews necessary? Dr. David Burkus is a highly regarded and increasingly influential business school professor who challenges many of the established principles of business management.
-
5 out of 5 stars
-
information age work assembly line management
- De A. Davis en 04-15-16
De: David Burkus
-
The Oz Principle
- Getting Results Through Individual and Organizational Accountability
- De: Roger Connors, Tom Smith, Craig Hickman
- Narrado por: Wayne Shepherd
- Duración: 8 h
- Versión completa
-
General4.5 out of 5 stars 961
-
Narración:4.5 out of 5 stars 784
-
Historia4 out of 5 stars 784
The Oz Principle is the groundbreaking work that demonstrates the vital role of accountability in the achievement of business results and the improvement of both individual and organizational performance. With more than a half million copies sold, The Oz Principle has emerged as one of the most influential and useful business ideas of recent times. The Oz Principle shows how to overcome The Blame Game that is so prevalent in organizations today.
-
1 out of 5 stars
-
Trustless Accountability
- De Michael en 04-23-17
De: Roger Connors, y otros
-
The Outstanding Organization
- Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence
- De: Karen Martin
- Narrado por: Karen Martin
- Duración: 6 h y 5 m
- Versión completa
-
General4.5 out of 5 stars 30
-
Narración:4.5 out of 5 stars 28
-
Historia4.5 out of 5 stars 27
After two decades in the trenches of helping companies design and build better, more efficient operations, Karen Martin has pinpointed why performance improvement programs usually fail: Chaos, the sneaky but powerful force that frustrates customers, keeps business leaders awake at night, and saps company morale. In The Outstanding Organization, Karen offers a toolbox for combating chaos by creating the organizational conditions that will allow your improvement efforts to return greater gains.
-
4 out of 5 stars
-
Good breadth, shallow depth
- De aochoa19 en 02-09-21
De: Karen Martin
-
How Did That Happen?
- Holding People Accountable for Results the Positive, Principled Way
- De: Roger Connors, Tom Smith
- Narrado por: Lloyd James
- Duración: 9 h y 53 m
- Versión completa
-
General4 out of 5 stars 99
-
Narración:4 out of 5 stars 63
-
Historia4.5 out of 5 stars 63
Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds. This book can help people at every level---from senior executives to front-line workers---enjoy greater productivity, profitability, and job satisfaction.
-
1 out of 5 stars
-
HELP - How Can I Get The Lost Hours Back ?
- De Mike en 09-23-09
De: Roger Connors, y otros
-
The Effortless Experience
- Conquering the New Battleground for Customer Loyalty
- De: Matthew Dixon, Nick Toman, Rick DeLisi
- Narrado por: Matthew Dixon, Nick Toman, Rick DeLisi
- Duración: 6 h y 37 m
- Versión completa
-
General4.5 out of 5 stars 110
-
Narración:4.5 out of 5 stars 89
-
Historia4.5 out of 5 stars 88
In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty - with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty.
-
5 out of 5 stars
-
If you are a CXer, you have to read/listen to it
- De Shirley Campbell en 05-26-23
De: Matthew Dixon, y otros
-
All In
- How the Best Managers Create a Culture of Belief and Drive Big Results
- De: Adrian Gostick, Chester Elton
- Narrado por: Adrian Gostick, Chester Elton
- Duración: 6 h y 55 m
- Versión completa
-
General4.5 out of 5 stars 149
-
Narración:4.5 out of 5 stars 128
-
Historia4 out of 5 stars 126
To have any hope of succeeding as a manager, you need to get your people all in. Whether you manage the smallest of teams or a multi-continent organization, you are the owner of a work culture and few things will have a bigger impact on your performance than getting your people to buy into your ideas and your cause and to believe what they do matters. Based on their extensive consulting experience, the authors present a simple seven-step road map for creating a culture of belief.
-
4 out of 5 stars
-
Interesting Theories in Management
- De Nancy en 07-28-12
De: Adrian Gostick, y otros
-
Under New Management
- How Leading Organizations Are Upending Business as Usual
- De: David Burkus
- Narrado por: Rich Orlow
- Duración: 6 h y 31 m
- Versión completa
-
General4.5 out of 5 stars 76
-
Narración:4.5 out of 5 stars 66
-
Historia4.5 out of 5 stars 66
A provocative work that challenges the traditional and widely accepted principles of business management - and proves that they are outdated, outmoded, or simply don't work. Do open floor plans really work? Are there companies that put their employees' welfare first, and their clients second? Are annual performance reviews necessary? Dr. David Burkus is a highly regarded and increasingly influential business school professor who challenges many of the established principles of business management.
-
5 out of 5 stars
-
information age work assembly line management
- De A. Davis en 04-15-16
De: David Burkus
-
The Oz Principle
- Getting Results Through Individual and Organizational Accountability
- De: Roger Connors, Tom Smith, Craig Hickman
- Narrado por: Wayne Shepherd
- Duración: 8 h
- Versión completa
-
General4.5 out of 5 stars 961
-
Narración:4.5 out of 5 stars 784
-
Historia4 out of 5 stars 784
The Oz Principle is the groundbreaking work that demonstrates the vital role of accountability in the achievement of business results and the improvement of both individual and organizational performance. With more than a half million copies sold, The Oz Principle has emerged as one of the most influential and useful business ideas of recent times. The Oz Principle shows how to overcome The Blame Game that is so prevalent in organizations today.
-
1 out of 5 stars
-
Trustless Accountability
- De Michael en 04-23-17
De: Roger Connors, y otros
-
The Outstanding Organization
- Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence
- De: Karen Martin
- Narrado por: Karen Martin
- Duración: 6 h y 5 m
- Versión completa
-
General4.5 out of 5 stars 30
-
Narración:4.5 out of 5 stars 28
-
Historia4.5 out of 5 stars 27
After two decades in the trenches of helping companies design and build better, more efficient operations, Karen Martin has pinpointed why performance improvement programs usually fail: Chaos, the sneaky but powerful force that frustrates customers, keeps business leaders awake at night, and saps company morale. In The Outstanding Organization, Karen offers a toolbox for combating chaos by creating the organizational conditions that will allow your improvement efforts to return greater gains.
-
4 out of 5 stars
-
Good breadth, shallow depth
- De aochoa19 en 02-09-21
De: Karen Martin
-
How Did That Happen?
- Holding People Accountable for Results the Positive, Principled Way
- De: Roger Connors, Tom Smith
- Narrado por: Lloyd James
- Duración: 9 h y 53 m
- Versión completa
-
General4 out of 5 stars 99
-
Narración:4 out of 5 stars 63
-
Historia4.5 out of 5 stars 63
Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds. This book can help people at every level---from senior executives to front-line workers---enjoy greater productivity, profitability, and job satisfaction.
-
1 out of 5 stars
-
HELP - How Can I Get The Lost Hours Back ?
- De Mike en 09-23-09
De: Roger Connors, y otros
-
The High-Speed Company
- Creating Urgency and Growth in a Nanosecond Culture
- De: Jason Jennings, Laurence Haughton
- Narrado por: Jason Jennings
- Duración: 6 h y 52 m
- Versión completa
-
General5 out of 5 stars 28
-
Narración:5 out of 5 stars 27
-
Historia4.5 out of 5 stars 27
Best-selling author Jason Jennings believes that urgency and speed are keys to the growth of any business. Leaders need to adapt and ignite their workplace cultures to prevent everyone from falling behind. Jennings draws on years of research and 11,000+ in-depth interviews with executives, business owners, and CEOs across the country to uncover how successful leaders build cultures that support constant innovation and growth.
-
5 out of 5 stars
-
Incredible testament to the spirit of positive growth and change
- De Alexandra d. en 04-05-23
De: Jason Jennings, y otros
-
Clarity First
- How Smart Leaders and Organizations Achieve Outstanding Performance
- De: Karen Martin
- Narrado por: Karen Martin
- Duración: 8 h y 25 m
- Versión completa
-
General4.5 out of 5 stars 68
-
Narración:4 out of 5 stars 55
-
Historia4 out of 5 stars 54
Through her global consulting projects, keynote speeches, and work with thousands of leaders, Karen has seen first-hand how a pervasive lack of clarity strangles business performance and erodes employee engagement. Ambiguity is the corporate default state, a condition so prevalent that “tolerance for ambiguity” has become a clichéd job requirement. It doesn’t have to be this way.
-
1 out of 5 stars
-
Not for me - dislike narrator's voice +
- De sharing1 en 10-11-19
De: Karen Martin
-
Journey to the Emerald City
- De: Roger Connors, Tom Smith, Craig Hickman
- Narrado por: Wayne Shepherd
- Duración: 2 h y 51 m
- Versión resumida
-
General4 out of 5 stars 45
-
Narración:4.5 out of 5 stars 35
-
Historia4 out of 5 stars 36
Building on the success of their previous title, The Oz Principle, Connors and Smith explore the direct link between a company's culture and the results it produces. Journey to the Emerald City details a clear road map for accelerating the move to a culture of accountability in which people focus on achieving the results critical to a company's future.
-
5 out of 5 stars
-
Every creative leaders go to book
- De June en 01-08-18
De: Roger Connors, y otros
-
What the Heck is EOS?
- A Complete Guide for Employees in Companies Running on EOS
- De: Gino Wickman, Tom Bouwer
- Narrado por: Corey Snow
- Duración: 2 h y 16 m
- Versión completa
-
General4.5 out of 5 stars 1,398
-
Narración:4.5 out of 5 stars 1,141
-
Historia4.5 out of 5 stars 1,124
Has your company struggled to roll EOS out to all levels of your organization? Do your employees understand why EOS is important or even what it is? What the Heck is EOS? is for the millions of employees in companies running their businesses on EOS (Entrepreneurial Operating System). An easy and fast listen, this book answers the questions many employees have about EOS and their company.
-
2 out of 5 stars
-
Get Ready for a WBOA
- De El Barto en 03-26-21
De: Gino Wickman, y otros
-
Exceptional Service, Exceptional Profit
- The Secrets of Building a Five-Star Customer Service Organization
- De: Leonardo Inghilleri, Micah Solomon
- Narrado por: Sean Pratt
- Duración: 5 h y 39 m
- Versión completa
-
General4.5 out of 5 stars 161
-
Narración:4.5 out of 5 stars 132
-
Historia4.5 out of 5 stars 132
In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.
In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.
-
5 out of 5 stars
-
Great book, recommended!
- De KLD en 07-03-15
De: Leonardo Inghilleri, y otros
-
The Orange Revolution
- How One Great Team Can Transform an Entire Organization
- De: Adrian Gostick, Chester Elton
- Narrado por: Adrian Gostick, Chester Elton
- Duración: 7 h y 3 m
- Versión completa
-
General4 out of 5 stars 49
-
Narración:4.5 out of 5 stars 37
-
Historia4.5 out of 5 stars 39
Following the enormous popularity of their bestselling The Carrot Principle, Adrian Gostick and Chester Elton return with a groundbreaking guide to building high-performance teams. The powerful research reported in The Orange Revolution reveals that the true driver of exceptional success for great companies is not a genius CEO....
-
5 out of 5 stars
-
Good Business Book on Teams
- De Lisa en 09-25-11
De: Adrian Gostick, y otros
-
Predictable Success
- Getting Your Organization on the Growth Track - and Keeping It There
- De: Les McKeown
- Narrado por: Derek Perkins
- Duración: 6 h y 36 m
- Versión completa
-
General4.5 out of 5 stars 79
-
Narración:4.5 out of 5 stars 65
-
Historia4.5 out of 5 stars 65
No matter what kind of organization you work for, whether it's your own small business or a global Fortune 100 company, your number one goal is success. Predictable Success takes you step-by-step through a startlingly simple, intuitive, and universal process that shows you how to bring sustained, lasting, predictable success to your organization.
-
1 out of 5 stars
-
No substance or real solid information to take
- De Desiree Sherbundy en 07-06-22
De: Les McKeown
-
The Stay Interview
- A Manager's Guide to Keeping the Best and Brightest
- De: Richard P. Finnegan
- Narrado por: Tim Andres Pabon
- Duración: 3 h y 3 m
- Versión completa
-
General4.5 out of 5 stars 40
-
Narración:4.5 out of 5 stars 34
-
Historia4 out of 5 stars 34
This practical guide introduces managers to a powerful new engagement and retention tool: the stay interview. Smart companies have begun conducting these periodic reviews in order to discover why their important talent might leave and to solve any problems before they actually quit.
-
4 out of 5 stars
-
Great advice.
- De Kevin L. Jeter en 11-02-18
-
Who Says Elephants Can't Dance?
- Inside IBM's Historic Turnaround
- De: Louis V. Gerstner Jr.
- Narrado por: Edward Herrmann
- Duración: 8 h y 29 m
- Versión completa
-
General4.5 out of 5 stars 902
-
Narración:4.5 out of 5 stars 566
-
Historia4.5 out of 5 stars 563
In 1990, IBM had its most profitable year ever. By 1993, the company was on a watch list for extinction, victimized by its own lumbering size, an insular corporate culture, and the PC era IBM had itself helped invent.
-
5 out of 5 stars
-
Moderate Start, Picks up FAST!
- De Art H en 02-08-05
-
Joy, Inc.
- How We Built a Workplace People Love
- De: Richard Sheridan
- Narrado por: Tim Andres Pabon
- Duración: 7 h y 28 m
- Versión completa
-
General4.5 out of 5 stars 308
-
Narración:4.5 out of 5 stars 275
-
Historia4.5 out of 5 stars 269
Joy, Inc. offers an inside look at how Sheridan and Menlo created a joyful culture, and shows how any organization can follow their methods for a more passionate team and sustainable, profitable results. Sheridan also shows how to run smarter meetings and build cultural training into your hiring process. Joy, Inc. offers an inspirational blueprint for listeners in any field who want a committed, energizing atmosphere at work - leading to sustainable business results.
-
5 out of 5 stars
-
Hey Menlo.
- De Stacey Colón en 03-25-16
De: Richard Sheridan
-
Bringing Out the Best in People (Third Edition)
- How to Apply the Astonishing Power of Positive Reinforcement
- De: Aubrey C. Daniels
- Narrado por: Scott Pollak
- Duración: 7 h y 53 m
- Versión completa
-
General4.5 out of 5 stars 26
-
Narración:4.5 out of 5 stars 23
-
Historia4.5 out of 5 stars 23
In Bringing Out the Best in People: How to Apply the Astonishing Power of Positive Reinforcement, renowned thought leader and internationally recognized workplace expert Aubrey Daniels takes a look at today's rapidly changing work environment, providing a timely update to his seminal book on performance management.
-
3 out of 5 stars
-
Fun, Some Scientific Inconsistencies/Inaccuracies
- De Reilly Waldron en 09-23-22
-
The Toyota Way
- 14 Management Principles from the World's Greatest Manufacturer
- De: Jeffrey K. Liker
- Narrado por: Grover Gardner
- Duración: 4 h y 36 m
- Versión completa
-
General5 out of 5 stars 54
-
Narración:4.5 out of 5 stars 42
-
Historia5 out of 5 stars 42
In factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability.
-
5 out of 5 stars
-
A good short intro
- De Shane K. en 07-16-24
De: Jeffrey K. Liker
Lo que los oyentes dicen sobre Ideas are Free
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
-
Total2 out of 5 stars
-
Ejecución4 out of 5 stars
-
Historia1 out of 5 stars
- Amazon Customer
- 01-20-25
extremely dull
the voice over was fine. the content was far from exhilerating. it was definitely a struggle getting through this book. Given the purpose of the content it is a compilation of necessary stories and situations. Getting to the end was like trying to QC a mountain of white rice for ideal lack of coloration, one grain at a time.
Se ha producido un error. Vuelve a intentarlo dentro de unos minutos.
Has calificado esta reseña.
Reportaste esta reseña
-
Total1 out of 5 stars
-
Ejecución1 out of 5 stars
-
Historia1 out of 5 stars
- Tyler
- 03-03-19
horrible. dont waste your money.
narration and content are the worst. aweful aweful aweful aweful aweful aweful aweful aweful aweful
Se ha producido un error. Vuelve a intentarlo dentro de unos minutos.
Has calificado esta reseña.
Reportaste esta reseña
esto le resultó útil a 1 persona