How to Open & Operate a Hotel, Resort or Inn
The Necessary Steps to a Successful Beginning
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Narrado por:
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Gerry MacPherson
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De:
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Gerry MacPherson
Acerca de esta escucha
How do I open an independent hotel, resort, or inn? I am often asked this question, but before I answer, let me begin by asking you a couple of questions.
Does the idea of being your own boss sound appealing to you? Is the thought of sharing your corner of the world with guests intriguing? Have you ever thought about owning your own hotel, resort, or inn but are not sure where to start?
If you have answered yes to any of these questions, this audiobook is for you. It is designed to get you started if you have dreams of becoming a successful hotel, resort, or inn proprietor.
It will:
- Take you through the process of finding the right location
- Explain why you need an organizational strategy for your hotel, resort, or inn
- Show you how to design your management strategy
- Help you develop an operation manual and show you how it works
- And tell you what you need to know about outsourcing
As a travel authority with decades of hotel, resort, and inn visitation experience, I want to share my expertise and knowledge with potential hospitality property proprietors who want to start setting up their own property.
©2019 Gerry MacPherson (P)2019 Gerry MacPhersonLos oyentes también disfrutaron...
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Historia4.5 out of 5 stars 132
In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.
In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.
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5 out of 5 stars
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Great book, recommended!
- De KLD en 07-03-15
De: Leonardo Inghilleri, y otros
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Scale
- Seven Proven Principles to Grow Your Business and Get Your Life Back
- De: Jeff Hoffman, David Finkel
- Narrado por: David Finkel
- Duración: 7 h y 14 m
- Versión completa
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General4.5 out of 5 stars 217
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Narración:4.5 out of 5 stars 190
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Historia4.5 out of 5 stars 188
Business owners want growth but fear it will take over their lives. Surprisingly, the only way to truly grow your company is to reduce its reliance on you - to scale. Jeff Hoffman and David Finkel offer a blueprint to rapidly grow your business while also gaining more freedom. Based on their own experiences starting, scaling, and effectively exiting from multiple successful companies, they provide seven clear principles that will help you determine the best strategy for growth in your company.
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5 out of 5 stars
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All stuff no fluff
- De Jonathan Bonanno en 05-25-21
De: Jeff Hoffman, y otros
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Process!
- How Discipline and Consistency Will Set You and Your Business Free
- De: Mike Paton, Lisa González
- Narrado por: Mike Paton
- Duración: 4 h y 4 m
- Versión completa
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General4.5 out of 5 stars 80
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Narración:4.5 out of 5 stars 67
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Historia4.5 out of 5 stars 67
It's when you're stuck in the day-to-day, putting out fires and cleaning up messes, that passion turns to frustration. Freedom seems somewhere between elusive and impossible. The secret to getting unstuck is process. This inspiring, informative field guide will prove it's possible to establish rigor and discipline for process while also increasing creativity, flexibility, and innovation. Process! will help you identify a handful of core processes that make your business uniquely valuable.
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1 out of 5 stars
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Missing Chapter Five
- De Will Thomas en 12-12-22
De: Mike Paton, y otros
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The Commitment Engine
- Making Work Worth It
- De: John Jantsch
- Narrado por: John Jantsch
- Duración: 6 h y 17 m
- Versión completa
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General4.5 out of 5 stars 36
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Narración:4.5 out of 5 stars 28
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Historia4.5 out of 5 stars 28
The small-business guru behind Duct Tape Marketing and The Referral Engine teaches listeners how to establish lasting commitment in their employees, customers, and businesses. Why are some companies able to generate committed, long-term customers while others struggle to stay afloat? Why do the employees of some organizations fully dedicate themselves while others punch the clock without enthusiasm?
De: John Jantsch
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The Customer Service Revolution
- Overthrow Conventional Business, Inspire Employees, and Change the World
- De: John R. DiJulius III
- Narrado por: Joel Richards
- Duración: 4 h y 54 m
- Versión completa
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General5 out of 5 stars 32
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Narración:5 out of 5 stars 28
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Historia5 out of 5 stars 28
In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the customer - which ultimately permeates into people’s personal lives at home and in their communities.
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5 out of 5 stars
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Phenomenal practical guidance to taking care of our customers!
- De Nathan Unruh en 07-09-24
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High-Tech, High-Touch Customer Service
- Inspire Timeless Loyalty in the Demanding New World of Social Commerce
- De: Micah Solomon
- Narrado por: Micah Solomon, Sean Pratt
- Duración: 6 h y 7 m
- Versión completa
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General4 out of 5 stars 81
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Narración:4.5 out of 5 stars 69
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Historia4 out of 5 stars 70
In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.
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5 out of 5 stars
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This is the book that cracks the code!
- De Nick Morgan en 04-30-13
De: Micah Solomon
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Made in America
- De: Bill Bryson
- Narrado por: William Roberts
- Duración: 18 h y 10 m
- Versión completa
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General4.5 out of 5 stars 1,547
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Narración:4.5 out of 5 stars 1,278
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Historia4.5 out of 5 stars 1,276
In Made in America, Bryson de-mythologizes his native land, explaining how a dusty hamlet with neither woods nor holly became Hollywood, how the Wild West wasn't won, why Americans say 'lootenant' and 'Toosday', how Americans were eating junk food long before the word itself was cooked up, as well as exposing the true origins of the G-string, the original $64,000 question, and Dr Kellogg of cornflakes fame.
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3 out of 5 stars
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Bryson Not Reading Makes For a Rare Fail
- De John en 02-28-14
De: Bill Bryson
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Ranger Confidential
- Living, Working, and Dying in the National Parks
- De: Andrea Lankford
- Narrado por: Julia Motyka
- Duración: 9 h y 28 m
- Versión completa
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General4.5 out of 5 stars 1,305
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Narración:4.5 out of 5 stars 1,167
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Historia4.5 out of 5 stars 1,164
The real stories behind the scenery of America’s national parks. For 12 years, Andrea Lankford lived in the biggest, most impressive national parks in the world, working a job she loved. She chaperoned baby sea turtles on their journey to sea. She pursued bad guys on her galloping patrol horse. She jumped into rescue helicopters bound for the heart of the Grand Canyon. She won arguments with bears. She slept with a few too many rattlesnakes. Hell yeah, it was the best job in the world! Fortunately, Andrea survived it.
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3 out of 5 stars
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Depressing from Cover to Cover
- De Drew (@drewsant) en 04-13-15
De: Andrea Lankford
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Barbarian Days
- A Surfing Life
- De: William Finnegan
- Narrado por: William Finnegan
- Duración: 18 h y 8 m
- Versión completa
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General4.5 out of 5 stars 4,556
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Narración:4.5 out of 5 stars 4,077
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Historia4.5 out of 5 stars 4,060
Pulitzer Prize, Biography, 2016. Barbarian Days is William Finnegan's memoir of an obsession, a complex enchantment. Surfing only looks like a sport. To initiates it is something else entirely: a beautiful addiction, a demanding course of study, a morally dangerous pastime, a way of life.
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2 out of 5 stars
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What a Jerk.
- De ML Sadler en 03-06-17
De: William Finnegan
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The Year of Living Danishly
- Uncovering the Secrets of the World's Happiest Country
- De: Helen Russell
- Narrado por: Lucy Price-Lewis
- Duración: 9 h y 39 m
- Versión completa
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General4.5 out of 5 stars 5,388
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Narración:4.5 out of 5 stars 4,871
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Historia4.5 out of 5 stars 4,860
When she was suddenly given the opportunity of a new life in rural Jutland, journalist and archetypal Londoner Helen Russell discovered a startling statistic: the happiest place on earth isn't Disneyland but Denmark, a land often thought of by foreigners as consisting entirely of long, dark winters, cured herring, Lego and pastries. What is the secret to their success? Are happy Danes born or made?
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4 out of 5 stars
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Interesting content. Unfortunate delivery.
- De Jennifer Soudagar en 11-13-15
De: Helen Russell
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Buried in the Sky
- The Extraordinary Story of the Sherpa Climbers on K2's Deadliest Day
- De: Peter Zuckerman, Amanda Padoan
- Narrado por: David Doersch
- Duración: 7 h y 12 m
- Versión completa
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General4.5 out of 5 stars 1,237
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Narración:4.5 out of 5 stars 1,076
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Historia4.5 out of 5 stars 1,071
When Edmund Hillary first conquered Mt. Everest, Sherpa Tenzing Norgay was at his side. Indeed, for as long as Westerners have been climbing the Himalaya, Sherpas have been the unsung heroes in the background. In August 2008, when eleven climbers lost their lives on K2, the world’s most dangerous peak, two Sherpas survived. They had emerged from poverty and political turmoil to become two of the most skillful mountaineers on earth. Based on unprecedented access and interviews, Buried in the Sky reveals their astonishing story for the first time.
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4 out of 5 stars
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Sherpas, The True Unsung Heroes
- De Kathy in CA en 07-26-15
De: Peter Zuckerman, y otros
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Neither Here nor There
- De: Bill Bryson
- Narrado por: William Roberts
- Duración: 9 h y 10 m
- Versión completa
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General4 out of 5 stars 347
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Narración:4.5 out of 5 stars 294
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Historia4 out of 5 stars 293
In Neither Here nor There Bill Bryson brings his unique brand of humour to bear on Europe as he shoulders his backpack, keeps a tight hold on his wallet, and journeys from Hammerfest, the northernmost town on the continent, to Istanbul on the cusp of Asia.
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3 out of 5 stars
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Authentic Bryson, but that might be the problem
- De M. Craft en 08-12-14
De: Bill Bryson
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Ghost Rider
- Travels on the Healing Road
- De: Neil Peart
- Narrado por: Brian Sutherland
- Duración: 15 h y 54 m
- Versión completa
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General4.5 out of 5 stars 1,873
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Narración:4.5 out of 5 stars 1,667
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Historia4.5 out of 5 stars 1,665
In less than a year, Neil Peart lost both his 19-year-old daughter, Selena, and his wife, Jackie. Faced with overwhelming sadness and isolated from the world in his home on the lake, Peart was left without direction. That lack of direction lead him on a 55,000 mile journey by motorcycle across much of North America, down through Mexico to Belize, and back again.
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4 out of 5 stars
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Not happy, but fascinating
- De Jim In Texas! en 09-25-14
De: Neil Peart
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Where's the Next Shelter?
- De: Gary Sizer
- Narrado por: Gary Sizer
- Duración: 11 h y 10 m
- Versión completa
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General4.5 out of 5 stars 1,548
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Narración:4.5 out of 5 stars 1,405
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Historia4.5 out of 5 stars 1,398
Where's the Next Shelter? is the true story of three travelers on the Appalachian Trail, a 2,000-mile hike that stretches from Georgia to Maine, told from the perspective of Gary Sizer, a seasoned backpacker and former marine who quickly finds himself humbled by the endeavor. If you long for the horizon or to sleep under the stars, then come along for the hike of a lifetime. All you have to do is take the first step.
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4 out of 5 stars
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If You Liked AWOL, You'll Like This
- De Rebecca en 06-02-16
De: Gary Sizer
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The Adventures of the Mountain Men
- True Tales of Hunting, Trapping, Fighting, and Survival
- De: Stephen Brennan
- Narrado por: Kevin Stillwell
- Duración: 12 h y 17 m
- Versión completa
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General4 out of 5 stars 365
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Narración:4 out of 5 stars 324
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Historia4 out of 5 stars 324
The “mountain men” were the hunters and trappers who fiercely strode the Rocky Mountains in the early to mid-1800s. They braved the elements in search of the skins of beavers and other wild animals, to sell or barter for goods. The lifestyle of the mountain men could be harsh, existing as they did among animals, and spending most of their days and nights living and camping out in the great unexplored wilds of the Rockies.
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4 out of 5 stars
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Good for boys
- De Mrs. C en 05-12-14
De: Stephen Brennan
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Mother of God
- An Extraordinary Journey into the Uncharted Tributaries of the Western Amazon
- De: Paul Rosolie
- Narrado por: Jonathan Yen
- Duración: 11 h y 27 m
- Versión completa
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General4.5 out of 5 stars 413
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Narración:4.5 out of 5 stars 374
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Historia4.5 out of 5 stars 376
For fans of The Lost City of Z, Walking the Amazon, and Turn Right at Machu Picchu comes naturalist and explorer Paul Rosolie’s extraordinary adventure in the uncharted tributaries of the Western Amazon - a tale of discovery that vividly captures the awe, beauty, and isolation of this endangered land and presents an impassioned call to save it.
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1 out of 5 stars
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This whole book is B.S.
- De bob fields en 09-30-18
De: Paul Rosolie
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How to Hike the Appalachian Trail
- A Comprehensive Guide to Plan and Prepare for a Successful Thru-Hike
- De: Chris Cage
- Narrado por: John E Broussard
- Duración: 5 h y 7 m
- Versión completa
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General4.5 out of 5 stars 318
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Narración:4.5 out of 5 stars 279
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Historia4.5 out of 5 stars 280
If you are planning on (or just thinking about) hiking the Appalachian Trail, this book is for you. Planning an Appalachian Trail thru-hike is overwhelming. I know. I spent months researching every question I could think of before starting the six-month journey. Even after all of that research, there were countless mistakes I made. This book is everything I wish I would have known before starting. Inside is a step-by-step guide to efficiently plan for a successful thru-hike. Complete with personal tips and experiences.
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5 out of 5 stars
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Exactly what’s missing from all the personal hiking account stories
- De Tracy Anne Buro en 04-12-18
De: Chris Cage
Lo que los oyentes dicen sobre How to Open & Operate a Hotel, Resort or Inn
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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Total1 out of 5 stars
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Ejecución1 out of 5 stars
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Historia1 out of 5 stars
- Bob Walker
- 08-29-19
Complete Joke
This was a waste of $1.50. It was basically a generic “work hard” and “have a plan book” that would apply to anything. You can actually hear the audio fill in the words “hotel owner” using a different voice when they had to. I actually laughed when it kept happening. They must use the same script for 100 different jobs and just fill in the parts they have to. The $1.50 was worth the joke when telling people the story of how a different voice would fill in lines but that’s about it.
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