
Customer Service Cheats, Hacks, Hints, Tips, and Tricks That Every Customer Service Representative Should Know
No se pudo agregar al carrito
Add to Cart failed.
Error al Agregar a Lista de Deseos.
Error al eliminar de la lista de deseos.
Error al añadir a tu biblioteca
Error al seguir el podcast
Error al dejar de seguir el podcast
$0.99/mes por los primeros 3 meses

Compra ahora por $3.95
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
-
Narrado por:
-
Jose Villanueva
-
De:
-
Trevor Clinger
Acerca de esta escucha
Are you looking to enhance your customer service skills and provide exceptional support to your customers? Look no further than this comprehensive guide to becoming a top-notch customer service representative! In this book, you will learn a wide range of strategies and techniques to improve your customer service skills, including how to communicate effectively with customers, how to handle difficult situations, and how to build strong relationships with customers. You will discover practical tips for managing customer expectations, providing efficient and effective solutions, and delivering exceptional service at every stage of the customer journey.
Whether you are new to customer service or a seasoned professional, this book has something for you. You will find actionable advice and real-world examples that you can apply to your own interactions with customers, helping you to increase customer satisfaction, loyalty, and ultimately drive business success.
If you are looking to take your customer service skills to the next level, this is the book for you. With its comprehensive coverage and practical insights, it is sure to become an essential resource for any customer service representative.
©2023 Trevor Clinger (P)2023 Trevor ClingerLos oyentes también disfrutaron...
-
The Glowing Reviews Profit System
- One-Page Blueprint to Generate More Reviews and Increase Revenue for Your Small Business
- De: Jennifer Sun
- Narrado por: Jill VanderWoude
- Duración: 3 h y 26 m
- Versión completa
-
General
-
Narración:
-
Historia
In today's digital age, online reviews can make or break your business. According to recent studies, 91% of consumers regularly read online reviews before making a purchase, and 84% of people trust online reviews as much as a personal recommendation. This is why it's crucial to have a system in place to generate positive reviews and manage your online reputation. With this comprehensive guide, you will have all the tools you need to turn your business into a raging success.
-
-
The REVIEW method is the new gold standard
- De Mario Diana en 12-07-23
De: Jennifer Sun
-
Building Unshakeable Business Resilience
- Leveraging the Principle of Hormesis to Unleash the Potential of Your People and Your Organization
- De: Dr. Denis Cauvier, Dr. Nathalie Beauchamp
- Narrado por: Frank DiPiazza
- Duración: 3 h y 26 m
- Versión completa
-
General
-
Narración:
-
Historia
This audiobook focuses on building a culture of resilience by hiring and developing highly resilient people. It introduces the concept of Hormesis, where small amounts of stressors can have positive effects on individuals, and shows how Hormesis can be applied to businesses by encouraging individuals and teams to step outside their comfort zones.
-
-
Helpful Guide for Your Business
- De Redbird2001 en 11-13-23
De: Dr. Denis Cauvier, y otros
-
Essentials of Leadership
- The Power and Knowledge to Lead & Manage in a Position of Strength
- De: Alex Bermudez
- Narrado por: Kenneth Robert Hunt
- Duración: 3 h y 35 m
- Versión completa
-
General
-
Narración:
-
Historia
Transformative leadership is vital in maintaining sustainable long-term success, high morale, and good employee retention in any business. But only 18 percent of organizations feel their leaders meet organization goals, meaning there is a massive gap in competent-driven leadership.
-
-
This Book Is Essential
- De Laura J. Allewelt en 04-27-23
De: Alex Bermudez
-
Leadership Skills for Successful Managers
- Proven Strategies for Motivating Teams and Achieving Your Goals
- De: Ron Lagrone
- Narrado por: Ian Schettler
- Duración: 5 h y 5 m
- Versión completa
-
General
-
Narración:
-
Historia
As a manager, you know it takes more than just delegating tasks to your team to succeed. It takes building trust, having open communication, and offering complete transparency. That's where this book comes in. Offering innovative concepts and practical tips, it will help you build strong relationships with your team, communicate effectively, and empower them through coaching and delegation.
-
-
super good audiobook
- De Jo fairley en 12-27-24
De: Ron Lagrone
-
The Customer's Eye: How to Build Loyalty, Generate Word-of-Mouth and Keep Customers Coming Back
- The Anatomy of the Perfect Customer Experience
- De: E. M. P. Kailie
- Narrado por: Jim Rising
- Duración: 3 h y 27 m
- Versión completa
-
General
-
Narración:
-
Historia
The only secret you need to grow your business now: Elevate your customer experience. This audiobook can show you how! Are you looking for a how-to guide on building loyalty, generating word-of-mouth, and keeping customers coming back? The customer is the heart and lifeblood of every business, if they’re not happy, they won’t come back. If they don’t come back, they don’t spend money. This vicious cycle can end a business, so don’t get caught up in this vortex of doom. With concepts, statistics, and real-world examples, this audiobook rises above all others like it.
-
-
just ok
- De Amazon Customer en 03-02-23
De: E. M. P. Kailie
-
Great Boss Great Management
- Their Secrets and How It Affects a Business
- De: S. M. H. Gibson
- Narrado por: Treg Monty
- Duración: 3 h y 25 m
- Versión completa
-
General
-
Narración:
-
Historia
The truth is, being a great leader doesn’t mean you need to have a fancy job title. You don’t have to be overly assertive, and you don’t need to rule with an “iron fist”. Following the simple framework in this book, you can quickly go from putting out fires at work to building a collaborative and cooperative team. A team that respects and follows you, not because you’re a manager, but because you are the boss. But the choice is yours. You can keep second-guessing every decision you make. Or you can bring out the strong leader within and inspire your team to success.
-
-
How to be a better boss
- De FitFreak en 09-02-22
De: S. M. H. Gibson
-
The Glowing Reviews Profit System
- One-Page Blueprint to Generate More Reviews and Increase Revenue for Your Small Business
- De: Jennifer Sun
- Narrado por: Jill VanderWoude
- Duración: 3 h y 26 m
- Versión completa
-
General
-
Narración:
-
Historia
In today's digital age, online reviews can make or break your business. According to recent studies, 91% of consumers regularly read online reviews before making a purchase, and 84% of people trust online reviews as much as a personal recommendation. This is why it's crucial to have a system in place to generate positive reviews and manage your online reputation. With this comprehensive guide, you will have all the tools you need to turn your business into a raging success.
-
-
The REVIEW method is the new gold standard
- De Mario Diana en 12-07-23
De: Jennifer Sun
-
Building Unshakeable Business Resilience
- Leveraging the Principle of Hormesis to Unleash the Potential of Your People and Your Organization
- De: Dr. Denis Cauvier, Dr. Nathalie Beauchamp
- Narrado por: Frank DiPiazza
- Duración: 3 h y 26 m
- Versión completa
-
General
-
Narración:
-
Historia
This audiobook focuses on building a culture of resilience by hiring and developing highly resilient people. It introduces the concept of Hormesis, where small amounts of stressors can have positive effects on individuals, and shows how Hormesis can be applied to businesses by encouraging individuals and teams to step outside their comfort zones.
-
-
Helpful Guide for Your Business
- De Redbird2001 en 11-13-23
De: Dr. Denis Cauvier, y otros
-
Essentials of Leadership
- The Power and Knowledge to Lead & Manage in a Position of Strength
- De: Alex Bermudez
- Narrado por: Kenneth Robert Hunt
- Duración: 3 h y 35 m
- Versión completa
-
General
-
Narración:
-
Historia
Transformative leadership is vital in maintaining sustainable long-term success, high morale, and good employee retention in any business. But only 18 percent of organizations feel their leaders meet organization goals, meaning there is a massive gap in competent-driven leadership.
-
-
This Book Is Essential
- De Laura J. Allewelt en 04-27-23
De: Alex Bermudez
-
Leadership Skills for Successful Managers
- Proven Strategies for Motivating Teams and Achieving Your Goals
- De: Ron Lagrone
- Narrado por: Ian Schettler
- Duración: 5 h y 5 m
- Versión completa
-
General
-
Narración:
-
Historia
As a manager, you know it takes more than just delegating tasks to your team to succeed. It takes building trust, having open communication, and offering complete transparency. That's where this book comes in. Offering innovative concepts and practical tips, it will help you build strong relationships with your team, communicate effectively, and empower them through coaching and delegation.
-
-
super good audiobook
- De Jo fairley en 12-27-24
De: Ron Lagrone
-
The Customer's Eye: How to Build Loyalty, Generate Word-of-Mouth and Keep Customers Coming Back
- The Anatomy of the Perfect Customer Experience
- De: E. M. P. Kailie
- Narrado por: Jim Rising
- Duración: 3 h y 27 m
- Versión completa
-
General
-
Narración:
-
Historia
The only secret you need to grow your business now: Elevate your customer experience. This audiobook can show you how! Are you looking for a how-to guide on building loyalty, generating word-of-mouth, and keeping customers coming back? The customer is the heart and lifeblood of every business, if they’re not happy, they won’t come back. If they don’t come back, they don’t spend money. This vicious cycle can end a business, so don’t get caught up in this vortex of doom. With concepts, statistics, and real-world examples, this audiobook rises above all others like it.
-
-
just ok
- De Amazon Customer en 03-02-23
De: E. M. P. Kailie
-
Great Boss Great Management
- Their Secrets and How It Affects a Business
- De: S. M. H. Gibson
- Narrado por: Treg Monty
- Duración: 3 h y 25 m
- Versión completa
-
General
-
Narración:
-
Historia
The truth is, being a great leader doesn’t mean you need to have a fancy job title. You don’t have to be overly assertive, and you don’t need to rule with an “iron fist”. Following the simple framework in this book, you can quickly go from putting out fires at work to building a collaborative and cooperative team. A team that respects and follows you, not because you’re a manager, but because you are the boss. But the choice is yours. You can keep second-guessing every decision you make. Or you can bring out the strong leader within and inspire your team to success.
-
-
How to be a better boss
- De FitFreak en 09-02-22
De: S. M. H. Gibson
-
Answer to My Questions: Hit and Answer from an Important Job Interview
- De: Francis Baldo
- Narrado por: Timothy Wellington
- Duración: 5 h y 1 m
- Versión completa
-
General
-
Narración:
-
Historia
In this audiobook, the author teaches you everything you need to know to have success in TV. If you want to know how to improve your communication skills and start achieving your objective then Answer to My Questions is the perfect audiobook for you. Here it is what you will find inside: The problems of a job interview, overview of interview preparation, how to add value and significance to your proposition, how to manage your time, and much more!
De: Francis Baldo
-
New-School Leadership: Making a Difference in the 21st Century
- De: D. A. Abrams
- Narrado por: Jack Chekijian
- Duración: 2 h y 48 m
- Versión completa
-
General
-
Narración:
-
Historia
The need for and demands on leadership have changed radically in the past few years. To be a dynamic and effective leader of a 21st-century organization or corporation requires an entirely different strategy and set of skills than it did just five or ten years ago. In fact, much of the best advice and examples from even the last decade no longer apply.
-
-
Leadership
- De Lisa OHuggard en 12-02-19
De: D. A. Abrams
-
Be a Boss
- The Ultimate Guide for New Leaders and Experienced Entrepeneurs
- De: K. Connors
- Narrado por: Stephen Strader, The Voice Ranger
- Duración: 1 h y 31 m
- Versión completa
-
General
-
Narración:
-
Historia
Do you know what it's like to be the boss? If not, have you always wondered? Being a boss is much more than just delegating tasks and hiring/firing employees. It tasks specific characteristics and traits to become a successful and effective leader in management. If your company rewards those who put themselves forward and take the lead, then it's time to show them what you're capable of. If your company does not, then it's time to show them what they're missing!
-
-
A valuable resource for new leaders!
- De mashaziya en 11-17-17
De: K. Connors
-
The Leadership Pipeline 2E
- How to Build the Leadership Powered Company
- De: Ram Charan, James Noel, Stephen Drotter
- Narrado por: Walter Dixon
- Duración: 9 h y 49 m
- Versión completa
-
General
-
Narración:
-
Historia
Strong leaders at all levels within an organization are a requisite for business success. Yet the leadership pipeline—the internal architecture for growing leaders—is often broken or non-existent. This updated edition of the best-selling The Leadership Pipeline has been revised to help address the challenges of today’s business environment. Anchored in experience, it offers a tested model for planning leadership succession and development that has proven to get results.
-
-
Boring and repetitive
- De Jesse Gibbs en 11-16-23
De: Ram Charan, y otros
-
Grow Your Business with ChatGPT
- 5 AI Applications to Generate More Revenue by Automating and Optimizing Your Business Processes Using Artificial Intelligence
- De: Steve Kelley
- Narrado por: Evan Traasdahl
- Duración: 3 h y 26 m
- Versión completa
-
General
-
Narración:
-
Historia
Do you prefer to have technology explained in layman’s terms and combined with actionable insights? Are you constantly seeking ways to improve your business, expand your customer base, and grow? Entrepreneurs to multinational corporations are racing to integrate ChatGPT into their businesses, so you are right in wanting to seize this opportunity.
-
-
This one is required listening
- De Paul Economen en 07-13-23
De: Steve Kelley
-
The Boss Club
- 7 Winning Leadership Techniques Every Female Needs in Business and the Workplace. Conquer Gender Bias, Build Confidence, and Get the Respect You Deserve
- De: Dahlia Callum
- Narrado por: Nichole Morgan
- Duración: 5 h y 34 m
- Versión completa
-
General
-
Narración:
-
Historia
Are you tired of constantly having to prove yourself at work, exerting more effort for your colleagues to believe in you? There are effective strategies you can use to help navigate leadership with ease as you rebuild your confidence and gain control over your thoughts, yourself, your team, and your life.
-
-
So relatable...
- De Laci Nikki en 04-28-23
De: Dahlia Callum
-
Unlock Your Leadership Skills
- 30-Day Leadership Course for Beginners, New Business Leaders, and Managers in the Workplace: Inspire, Empower, and Influence Teams
- De: Olalekan Asipa
- Narrado por: Bryce Dolan
- Duración: 3 h y 15 m
- Versión completa
-
General
-
Narración:
-
Historia
Are you an introvert? Are you unsure of how to lead? Do you have a fear of leading? Leadership doesn’t have to involve a fancy title or position. Anyone can be a leader regardless of their current skills or abilities. To become an influential leader, you must learn leadership traits and the essential skills needed.
-
-
A good way to learn leadership
- De Anonymous User en 08-21-22
De: Olalekan Asipa
-
The 12 Secrets of Exceptional Nonprofit Leaders: The Key Traits Necessary to Drive Social Impact
- De: James Ruell
- Narrado por: Robert Bishop
- Duración: 44 m
- Versión completa
-
General
-
Narración:
-
Historia
Do you want to become an exceptional nonprofit leader? You have a vision, you have a mission, and you have a burning desire to do good in the world. But that’s it. Starting a nonprofit seemed like the right thing to do but it hasn’t turned out to be that simple. Your skills are in driving social change, not in managing people, finding donors, and all the administrative headaches that come with running a business. But it’s ok. All of these challenges are solvable and shouldn’t hold you back from fulfilling your purpose.
-
-
👍🏼👍🏼
- De Nicole en 09-14-21
De: James Ruell
-
The Introverted Leader: Building on Your Quiet Strength
- De: Jennifer Kahnweiler
- Narrado por: Tiffany Williams
- Duración: 4 h y 7 m
- Versión completa
-
General
-
Narración:
-
Historia
Kahnweiler lays out a well-tested, progressive four-step strategy called "The 4 Ps Process" for succeeding in the workplace by building on your natural quiet strengths. First, preparation: carefully devise a game plan for any potentially anxiety-provoking situation. Then, presence: knowing you're prepared, be completely focused on the present moment. Then, you can push - go beyond your comfort zone. And finally, practice, practice, practice.
-
-
This book was way off target.
- De Donnie Gunn en 06-28-20
-
The Secrets of an Interviewer
- Everything You Need to Know
- De: Armando Lebon
- Narrado por: Martin Maddison
- Duración: 5 h y 1 m
- Versión completa
-
General
-
Narración:
-
Historia
In this audiobook, the author teaches you everything you need to know to prepare the perfect interview. If you want to know how to improve your communication skills and start achieving your objective, then The Secrets of an Interviewer is the perfect book for you.
De: Armando Lebon
-
Snap Selling
- Speed Up Sales and Win More Business with Today's Frazzled Customers
- De: Jill Konrath
- Narrado por: Jill Konrath
- Duración: 6 h y 15 m
- Versión completa
-
General
-
Narración:
-
Historia
Selling is tougher than ever before. Potential customers are under extreme pressure to do more with less money, less time, and fewer resources, and they're wary of anyone who tries to get them to buy or change anything. Under such extreme conditions, yesterday's sales strategies no longer work. Sales strategist Jill Konrath tells you how to overcome obstacles, get more appointments, speed up decisions, and win sales with today's short-fused, frazzled customers.
-
-
OK sales book with some good take aways
- De Glenn en 05-22-11
De: Jill Konrath
-
Exactly How to Sell
- The Sales Guide for Non-Sales Professionals
- De: Phil M. Jones
- Narrado por: Phil M. Jones
- Duración: 3 h y 49 m
- Versión completa
-
General
-
Narración:
-
Historia
Exactly How to Sell walks you through a tried-and-true process that draws on time-tested methods that are designed to attract and keep more customers. No matter what you are selling (yourself, your product, or your services), this simple listen is certain to provide you actionable strategies to deliver you more of the sales results you are seeking.
-
-
Exactly How to Sell Exactly What I Needed
- De Richard Gardner en 08-06-18
De: Phil M. Jones
Lo que los oyentes dicen sobre Customer Service Cheats, Hacks, Hints, Tips, and Tricks That Every Customer Service Representative Should Know
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
-
Total
-
Ejecución
-
Historia
- Bobby
- 04-05-24
Very poor
It was more of an outline then anything don’t waste your time or money 1 star was a lot
Se ha producido un error. Vuelve a intentarlo dentro de unos minutos.
Has calificado esta reseña.
Reportaste esta reseña