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Narrado por:
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Kurt Feldner
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De:
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Kurt Feldner
Acerca de esta escucha
Can serving others be addictive? If so, who's the one that's addicted? The customer or the service provider? This audiobook will show how the service provider can transform their routine from a JOB to a passion and addiction. This audiobook is designed to be a quick listen with easy to understand principles and practical suggestions for elevating their service to gold standard levels.
Whether the listener is new to providing customer service or they are an industry veteran, they will learn how to craft and develop their skill set, focus on what it truly means to serve, and tap into their potential for providing unforgettable service. After listening to this audiobook, the service provider should feel challenged and compelled to approach customer service in a totally new and transformative way.
When they begin serving with passion and the right frame of mind, their work will become meaningful. They will serve with a sincere passion from deep within. They will learn how to unleash their potential and become addicted to serving others. And they may also discover that their customers become addicted to the service they provide. This is a must-listen for all service providers.
©2022 Kurt Feldner (P)2022 Kurt FeldnerLos oyentes también disfrutaron...
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-
Historia4.5 out of 5 stars 191
In QBQ! The Question Behind the Question, John G. Miller revealed how personal accountability helps to create opportunity, overcome obstacles, and achieve goals by eliminating blame, complaining, and procrastination. The result? Stronger organizations, more dynamic teams, and healthier relationships. Now Miller takes listeners to the next level to show how they can use the power of the QBQ! and personal accountability every day. When a light switch is flipped the flow of energy that is released reaches the lightbulb in an instant, bringing it to life.
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4 out of 5 stars
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Quick listen
- De Shea en 09-20-23
De: John G. Miller
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Hug Your People
- The Proven Way to Hire, Inspire, and Recognize Your Employees
- De: Jack Mitchell
- Narrado por: James Boles
- Duración: 6 h y 4 m
- Versión completa
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General4.5 out of 5 stars 41
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Narración:4.5 out of 5 stars 24
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Historia4.5 out of 5 stars 25
In Hug Your People, Jack Mitchell shares his secrets for creating happy employees, secrets as simple as they are revolutionary.
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5 out of 5 stars
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good book.
- De Chance Woodal en 11-06-22
De: Jack Mitchell
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The Kindness Challenge
- Thirty Days to Improve Any Relationship
- De: Shaunti Feldhahn
- Narrado por: Shaunti Feldhahn
- Duración: 4 h y 51 m
- Versión completa
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General4.5 out of 5 stars 278
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Narración:5 out of 5 stars 245
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Historia4.5 out of 5 stars 241
Shaunti Feldhahn helps listeners transform any relationship by making three small changes! In a new approach for Shaunti, this book is a cross between a major research study, a self-help book, and a daily step-by-step habit-building plan. It shows listeners how to apply the surprising relationship insights revealed in her earlier million-copy best sellers, why certain actions matter so much, and a specific 30-day plan on what to do to build a very simple habit that will change any relationship for the better.
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5 out of 5 stars
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Challenge Accepted!
- De SoS1234 en 01-11-17
De: Shaunti Feldhahn
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Everyone Communicates, Few Connect
- What the Most Effective People Do Differently
- De: John C. Maxwell
- Narrado por: Henry O. Arnold, John Maxwell
- Duración: 7 h y 13 m
- Versión completa
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General4.5 out of 5 stars 1,226
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Narración:4.5 out of 5 stars 1,044
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Historia4.5 out of 5 stars 1,040
The most effective leaders know how to connect with people. It's not about power or popularity, but about making the people around you feel heard, comfortable, and understood. While it may seem like some folks are born with a commanding presence that draws people in, the fact is anyone can learn to communicate in ways that consistently build powerful connections. Bestselling author and leadership expert John C. Maxwell offers advice for effective communication to those who continually run into obstacles when it comes to personal success.
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4 out of 5 stars
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stronger than normal Maxwell
- De jdon en 07-17-20
De: John C. Maxwell
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Magic Words
- The Science and Secrets Behind Seven Words That Motivate, Engage, and Influence
- De: Tim David
- Narrado por: Walter Dixon
- Duración: 3 h y 26 m
- Versión completa
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General4.5 out of 5 stars 332
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Narración:4.5 out of 5 stars 273
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Historia4.5 out of 5 stars 273
Years of experience as a magician taught Tim David that real magic is all about words, and the way they influence the minds of the audience. What sets a professional magician apart from an amateur are people skills like communication, influence, and engagement - skills that are also effective in the workplace. By applying seven "magic" words in a business setting, David offers tools for effective and persuasive communication.
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3 out of 5 stars
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Very essential
- De Gerardo A Dada en 01-21-16
De: Tim David
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You've Got 8 Seconds
- Communication Secrets for a Distracted World
- De: Paul Hellman
- Narrado por: Paul Hellman
- Duración: 4 h y 37 m
- Versión completa
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General4 out of 5 stars 128
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Narración:4.5 out of 5 stars 115
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Historia4.5 out of 5 stars 112
Every day at work, people do three things: talk, listen, and pretend to listen. That's not surprising when you consider that the average attention span has dropped to 8 seconds. To break through, says high-stakes communications expert Paul Hellman, you need to focus on your audience, be slightly different, and deliver with finesse.
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1 out of 5 stars
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I gave him 7200 seconds!
- De Hyytekk en 08-02-19
De: Paul Hellman
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The Five Love Languages: Singles Edition
- De: Gary Chapman
- Narrado por: Chris Fabry
- Duración: 5 h y 51 m
- Versión completa
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General5 out of 5 stars 1,317
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Narración:5 out of 5 stars 1,075
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Historia4.5 out of 5 stars 1,065
Different people with different personalities express love in different ways. In fact, there are five very specific languages of love: Words of affirmation, gifts, acts of service, quality time, and physical touch. Dr. Gary Chapman’s original best seller was first crafted with married couples in mind, but the love languages have proven themselves to be universal. The message of this audiobook is now tailored to meet the unique and real desires of single adults.
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2 out of 5 stars
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String conservative Christian message
- De CMD en 03-24-20
De: Gary Chapman
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Begin with Yes
- A Short Conversation That Will Change Your Life Forever
- De: Paul S. Boynton
- Narrado por: Brian Hutchison
- Duración: 1 h y 31 m
- Versión completa
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General4.5 out of 5 stars 54
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Narración:4.5 out of 5 stars 50
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Historia4.5 out of 5 stars 49
The law of attraction tells us that whatever we focus our attention on, consciously or not, we attract into our lives. Think happy thoughts, enjoy happy experiences. And vice versa. The best-selling Begin with Yes introduces the law of action, a principle that reverses the order - and is equally powerful: What we do affects how we think and the kinds of experiences we have. When we take small, manageable steps, we feel more positive, and our lives flow more smoothly. Begin with Yes is all about setting things in motion and opening new doors. Getting unstuck.
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5 out of 5 stars
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New approach to difficulty
- De Valgal en 07-28-22
De: Paul S. Boynton
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Winning from Within
- A Breakthrough Method for Leading, Living, and Lasting Change
- De: Erica Ariel Fox
- Narrado por: Tavia Gilbert
- Duración: 10 h y 2 m
- Versión completa
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General4.5 out of 5 stars 61
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Narración:4 out of 5 stars 49
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Historia4.5 out of 5 stars 50
Life is a series of negotiations, whether or not you think of yourself as a negotiator. From seemingly insignificant daily decisions to major life choices, you negotiate every time you aim to persuade, argue over a decision, or resolve a conflict. But as negotiations and leadership expert Erica Ariel Fox reveals, the most important negotiations - the ones that determine the impact of our actions and the quality of our lives - are those we have with ourselves.
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5 out of 5 stars
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Enlightening is an understatement
- De Lucas en 01-13-19
De: Erica Ariel Fox
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How to Get Sh*t Done
- Why Women Need to Stop Doing Everything So They Can Achieve Anything
- De: Erin Falconer
- Narrado por: Lauren Fortgang
- Duración: 6 h y 38 m
- Versión completa
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General4 out of 5 stars 331
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Narración:4.5 out of 5 stars 276
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Historia4 out of 5 stars 276
Finally, in the first productivity book by a woman in a decade, Erin Falconer will show you how to do less - a lot less. In fact, How to Get Sh*t Done will teach you how to zero in on the three areas of your life where you want to excel, and then it will show you how to offload, outsource, or just stop giving a damn about the rest. In How to Get Sh*t Done she shows how even the most perfectionistic among us can tap in to our inner free spirit and learn to feel like badasses rather than drudges.
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3 out of 5 stars
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Not What I Expected
- De Justin Jones en 02-05-18
De: Erin Falconer
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Know What You're For
- A Growth Strategy for Work, an Even Better Strategy for Life
- De: Jeff Henderson, John C. Maxwell - foreword
- Narrado por: Jeff Henderson
- Duración: 5 h y 45 m
- Versión completa
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General5 out of 5 stars 419
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Narración:5 out of 5 stars 360
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Historia5 out of 5 stars 356
Know What You're For details an effective growth strategy for businesses and nonprofits by closing the gap between two simple questions: What do you want to be known for? What are you known for? When the two answers match, organizations gain incredible momentum by unleashing the most powerful marketing force there is: lasting word-of-mouth support.
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5 out of 5 stars
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WOW!
- De Keehsa en 03-03-20
De: Jeff Henderson, y otros
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Exceptional Service, Exceptional Profit
- The Secrets of Building a Five-Star Customer Service Organization
- De: Leonardo Inghilleri, Micah Solomon
- Narrado por: Sean Pratt
- Duración: 5 h y 39 m
- Versión completa
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General4.5 out of 5 stars 161
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Narración:4.5 out of 5 stars 132
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Historia4.5 out of 5 stars 132
In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.
In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.
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5 out of 5 stars
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Great book, recommended!
- De KLD en 07-03-15
De: Leonardo Inghilleri, y otros
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Easier Than You Think ...because life doesn't have to be so hard
- The Small Changes That Add Up to a World of Difference
- De: Richard Carlson Ph.D.
- Narrado por: Richard Carlson Ph.D.
- Duración: 2 h y 57 m
- Versión completa
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General4 out of 5 stars 116
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Narración:4.5 out of 5 stars 68
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Historia4.5 out of 5 stars 68
All of us are looking for practical ways to take control of our lives, whether in our personal relationships, our families, our work, our health, or our future plans. Daily challenges have a way of overwhelming us, making life harder than it needs to be. The good news is that the answers are out there. And they are Easier Than You Think.
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5 out of 5 stars
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Terrific, uplifting ideas to improve your life.
- De Beth en 07-18-05
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S.U.M.O (Shut Up, Move On)
- The Straight-Talking Guide to Creating and Enjoying a Brilliant Life
- De: Paul McGee
- Narrado por: Paul McGee
- Duración: 4 h y 1 m
- Versión completa
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General4.5 out of 5 stars 35
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Narración:4.5 out of 5 stars 30
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Historia4.5 out of 5 stars 30
S.U.M.O. stands for Shut Up, Move On. It's a phrase to say to ourselves (and sometimes others) when we are acting or thinking in a way that is hindering our ability to succeed. It doesn't necessarily mean "get over it" or "pull yourself together" (although there may be occasions when both responses are necessary): "Shut Up" means stop what you're doing, take time out to reflect, let go of baggage and beliefs that hinder your potential; "Move On" means tomorrow can be different from today, look for new possibilities, don't just think about it, take action.
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5 out of 5 stars
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Exellent :-)
- De Aina en 10-14-12
De: Paul McGee
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Go-Givers Sell More
- De: Bob Burg, John Mann
- Narrado por: Bob Burg, John Mann
- Duración: 3 h y 47 m
- Versión completa
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General5 out of 5 stars 1,484
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Narración:4.5 out of 5 stars 1,229
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Historia4.5 out of 5 stars 1,226
Most of us think of sales as convincing potential customers to believe or do something they don't really want to. But that cutthroat mentality makes the process much harder than it has to be—especially in an economic downturn, when customers are more suspicious and defensive. It's far more productive (and satisfying) when salespeople think like Go-Givers and focus exclusively on creating value for the customer.
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1 out of 5 stars
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Do you really not know that you give to get?
- De Sandy en 09-23-10
De: Bob Burg, y otros
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Useful Belief
- Because It's Better Than Positive Thinking
- De: Chris Helder
- Narrado por: Chris Helder
- Duración: 1 h y 36 m
- Versión completa
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General4.5 out of 5 stars 42
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Narración:4.5 out of 5 stars 35
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Historia4.5 out of 5 stars 35
Useful Belief turns the "be positive" industry upside down with a fresh and modern approach to achievement. Sometimes things in life are not positive. Sometimes bad things happen to good people. If you've had a nightmare of a year, the last thing you want to hear is "Be positive!" Instead, you need an actual strategy to dig yourself out and a truly useful guidebook to show you where to go next. This is that guidebook.
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5 out of 5 stars
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absolute perfection.
- De Anonymous User en 07-28-21
De: Chris Helder
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The Secret Society of Success
- Stop Chasing the Spotlight and Learn to Enjoy Your Work (and Life) Again
- De: Tim Schurrer, Donald Miller
- Narrado por: Tim Schurrer
- Duración: 6 h y 22 m
- Versión completa
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General5 out of 5 stars 69
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Narración:5 out of 5 stars 59
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Historia5 out of 5 stars 59
There’s a message getting a lot of airtime these days. It says to be successful, you have to step into the spotlight, climb the ladder, become the boss, or chase whatever version of success that’s been dangled in front of you.
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5 out of 5 stars
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This book helped me reframe a career transition
- De Jeff en 06-13-22
De: Tim Schurrer, y otros