Tom DeWitt
AUTHOR

Tom DeWitt

Business & Careers
Tap the gear icon above to manage new release emails.
Tom DeWitt, PhD is the founder and Director of CXM@MSU, an industry facing facing entity based in the Broad College of Business at Michigan State University. Designed to advance the thought and practices in the field of customer experience management (CXM), CXM@MSU helps to do so through industry conferences and monthly online programming. Dr. DeWitt is also the founder, principal architect, and Academic Program Director for North America's first masters degree program in customer experience management, the Masters of Science in Customer Experience Management (MS-CXM). Tom also teaches the first course in the degree program, The Customer-Centric Organization. Dr. DeWitt earned his PhD in Services Marketing from Florida State University.
Read more Read less
You're getting a free audiobook


You're getting a free audiobook.

$14.95 per month after 30 days. Cancel anytime.
Try for $0.00

Best Sellers

Product List
  • The Customer Excellence Enterprise Audiobook By Wayne Simmons, Tom DeWitt cover art

    Regular price: $17.49 or 1 credit

    Sale price: $17.49 or 1 credit

    Try for $0.00

Are you an author?

Help us improve our Author Pages by updating your bibliography and submitting a new or current image and biography.
Visit Amazon Author Central