Work Place Culture

From the time we learn to speak, we're told that if you don’t have anything nice to say, don’t say anything at all. When you become a manager, it’s your job to say it--and your obligation. Author Kim Scott was an executive at Google and then at Apple, where she developed a class on how to be a good boss. She has earned growing fame in recent years with her vital new approach to effective management, Radical Candor. Radical Candor is a simple idea: to be a good boss, you have to Care Personally at the same time that you Challenge Directly.

No Ego is about increasing awareness of just how often individuals are operating out of ego at work, breeding drama and discord rather than innovation and constructive collaboration. It is high time to reinvent leadership thinking. The current work experience is so full of emotional waste that it's seen as a foregone cost in today's business environments. Cy Wakeman teaches straightforward strategies in which this time and energy can be re-commissioned and put toward the value that hired talent is intended to provide.

The Antiracist Business Book: An Equity Centered Approach to Work, Wealth, and Leadership is the business book for the modern world. Trudi Lebrón has spent the last decade working as a DEI and impact coach for businesses, nonprofits, and entrepreneurs. And what she learned over that time was that making a lasting change wasn't about fixing old systems; it was about building a new one. In this seminal work, Trudi lays out a plan for all businesses, leaders, entrepreneurs, and coaches to remix business, so that equity and impact become synonymous with profit and power.

In The Best Place to Work, award-winning psychologist Ron Friedman, Ph.D. uses the latest research from the fields of motivation, creativity, behavioral economics, neuroscience, and management to reveal what really makes us successful at work. Combining powerful stories with cutting edge findings, Friedman shows leaders at every level how they can use scientifically-proven techniques to promote smarter thinking, greater innovation, and stronger performance.

In The Culture Code, Daniel Coyle goes inside some of the world's most successful organizations - including Pixar, the San Antonio Spurs, and the US Navy's SEAL Team Six - and reveals what makes them tick. He demystifies the culture-building process by identifying three key skills that generate cohesion and cooperation and explains how diverse groups learn to function with a single mind.

The Employee Experience helps organizations attract and retain top talent, and reveals the secrets for building a deeply engaged workforce. With insights into the dynamics of trust and mutual expectations, this book proves that before you can deliver a transcendent customer experience (CX), you must first build a superlative employee experience (EX). It's not about perks. It's not about creating a worker's utopia, and it doesn't mean that work must be easy; employees are responsible for managing expectations and meeting the organization's requirements 

Building a fully engaged, energized workforce is the key to business success. The Power of Thanks reveals how leading companies like Intuit, JetBlue Airways, IHG, Symantec, ConAgra Foods, and The Hershey Company empower employees through social recognition, in which the practice of mutual appreciation and trust directs and rewards higher performance. Eric Mosley and Derek Irvine, executives at the world-renowned employee recognition firm Globoforce, explain why social recognition is so powerful and how you can apply it in your company.

For 20 years, Great Place to Work has published its gold-standard list of the 100 Best Companies to Work For, which appears first in Fortune magazine. But its latest research shows that what was good enough to be a “great” workplace 10 or 20 years ago is not good enough now. Even at the best workplaces, leaders can - and must - do better. The vital differentiator for companies now is their people - all their people.

Tristan White's story started like many others. He had a dream to work in a job that inspired him. He didn't find that job, so he created it. In 2004, The Physio Co (TPC) was born with one team member: Tristan White. In the 13 years since, TPC has become a remarkable health care success story based upon fast growth and a thriving, systemised company culture. Tristan's obsession with creating an inspiring place to work for himself and others has resulted in more than a decade of learning, testing and refining.

This audiobook teaches how to use behavioral conditioning techniques to extinguish unwanted behaviors such as bullying or harassment in the workplace. This program will discuss the science of behavioral conditioning so you can better understand the harassment dynamic and why retaliation occurs so that you can understand what has to happen to make it stop.

"You look like a thing and I love you" is one of the best pickup lines ever...according to an artificial intelligence trained by scientist Janelle Shane, creator of the popular blog AI Weirdness. She creates silly AIs that learn how to name paint colors, create the best recipes, and even flirt (badly) with humans — all to understand the technology that governs so much of our daily lives.

The corporate world is a complex game that must be mastered in order to achieve great success and rise up the organizational ladder. There are many rewards for the winners in this game-playing environment, and as with many things in life, the corporate world can be quite brutal for the losers in this competitive ecosystem of complicated relationships and diverse behaviors that must be effectively navigated in the course of playing the strategic game. Ergo, learn to play the game of office politics or suffer the unkind consequences of being destroyed on the corporate battlefield.

Most of us want to make a lasting and meaningful difference at work and in our personal lives. But we’re daunted by the size of the challenges, afraid of the cost or commitment, and quite frankly, unsure of where to start. This book uncovers eight steps to unlocking high performance and the life you want to lead. Immediately after listening this book, you will be compelled to abandon the baggage of traditional hierarchy and adopt a new approach that creates freedom, results, and satisfaction.

Employees can be cynics and skeptics. Both have much in common. They’ve been disappointed, deceived, and at times, devastated. Most workplaces are loaded with the working wounded - men and women who have been let down by their leaders, managers, coworkers, or even the culture of their workplace. They live for Fridays. Could that be yours? Is your workplace one where employees can’t wait to clock out? Would you like to discover how you can create a workplace where the best and most talented people line up to get in? You can!

Night after night chefs and their crews are able to multitask and produce in a way that puts deskbound workers to shame. In Work Clean, Dan Charnas uncovers their secret: mise-en-place - the organizational system that transforms the lives of its practitioners through focus and self-discipline.

In Diversity in the Work Place, you will discover what diversity looks like now, and how you, as a leader, can help foster a more inclusive workplace; the devastating fear of the unknown and why so many leaders are reluctant to change and evolve their managerial skills; how to be an inclusive leader, and build trust and open-mindedness among your employees; and much more.

Previously published as Just Work and now substantially revised and updated, Radical Respect shows how organizations that respect individuality and optimize for collaboration are more successful, joyful places to work. We can create cultures where everyone does the best work of their lives and enjoys working together. Scott offers a simple framework that helps us identify what gets in the way - and practical, tangible tips for how to get back on track. No matter what your role is, this is the essential guide for creating the kind of workplace where you and those around you can thrive.

Culture is the key to success for every organisation, but what do great cultures do, and what makes them successful? In Culture Fix, author and narrator Colin D Ellis shows you how to change the way you do things and create a winning culture that will keep your organisation relevant today and into the future. No matter your business, industry, or country, your culture's success depends on the emotional intelligence and engagement of the people within it.

In The Changing Face of the Workplace, the editors of Fast Company examine how work and the workplace will be forever changed by the pandemic. Through engaging interviews with business thought leaders, CEOs, technologists, workplace experts, and human behavior researchers, listeners learn how societal and demographic shifts - and the evolving relationship between companies and employees - are shaping the workforce.

Managing a call center presents numerous challenges for leaders, including meeting stringent KPIs, maintaining employee motivation, and handling high call volumes. Achieving performance metrics such as average handle time, first call resolution, and customer satisfaction requires meticulous planning and constant monitoring. Simultaneously, leaders must keep their teams motivated in a high-pressure environment, often characterized by repetitive tasks and demanding customers.