Welcome to the Women in Tech Series from the Global Tech Leaders Podcast. Today we are speaking to Gwen Tormey Chief Operating Officer at Corestream. As COO, Gwen Tormey owns Corestream's strategic roadmap and annual planning and runs the Business Analytics & Data, Operational Excellence, Marketing, and Retail Discounts teams. She has significant experience in business and product operations, strategy, finance, and M&A. Gwen holds an MBA from the Stanford Graduate School of Business, and a BS in Management Science & Engineering, with distinction, from Stanford.

We kick off by asking Gwen to share with us her career journey and what has led her to where she is today.

• She was born and raised in New York.
• Started in Management Science & Engineering.
• Private Equity.
• Health Technology.
• Industrial Chemicals.
• Back to Business School.
• Physical Therapy.
• Funding.
• The move to Tampa.
• Early growth stage.
• Getting connected.
• Corestream is a voluntary benefits technology platform catering to large enterprise-size clients.
• From 5 people to 130.

We ask Gwen what the COO role means to her and why she loves it.

• CEO in waiting.
• Mentor.
• What the company needs.
• Multi-dimensional thing.
• Very organised and detailed.
• The broad view of the organisation.

Then we ask Gwen about the framework and what actionable insights could help someone listening.

• It's not perfect on day one.
• Building year after year.
• Get people used to measure.
• North star goal.
• Smart Sheet.
• Metric drivers.
• Leadership meets monthly.
• Weekly team meetings.

Next, we ask Gwen why is Corestream so exciting.

• Invest in team and culture.
• Most of the team is remote.
• Ensuring people are happy and fulfilled.
• Career development and feedback.
• Mission-driven.

We ask Gwen what culture means to her.

• Empathy and humility.
• Culture Council.
• Culture Interview.
• Town Hall Meetings.
• An employee of the month.

Lastly, we ask Gwen if she has any accountable tools or hacks to share.

• Followupthen.com
• Block out thinking time.
• Mural.