Walk and Talk Improvement Podcast Por HSE National Quality and Patient Safety (NQPS) and Health and Social Care QI Northern Ireland (HSCQI) arte de portada

Walk and Talk Improvement

Walk and Talk Improvement

De: HSE National Quality and Patient Safety (NQPS) and Health and Social Care QI Northern Ireland (HSCQI)
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This All Ireland podcast aims to improve patient care by capturing the personal stories of people who work in and use health services regarding patient safety and quality improvement. The series is co-produced by patient partners and members of the Health and Social Care Quality Improvement (HSCQI) Northern Ireland and HSE National Quality and Patient Safety (NQPS) teams.HSE National Quality and Patient Safety (NQPS) and Health and Social Care QI Northern Ireland (HSCQI)
Episodios
  • Leading a culture of quality with special guest Dr. Andy Phillips
    Jul 8 2025

    Listen to this episode with special guest Dr. Andy Phillips. Andy is a healthcare leader with coming up to forty years of international experience in health and social care settings around the world. He is currently the Regional Executive Officer, Health Service Executive South West, Ireland.

    Join us as we explore key leadership considerations for developing a culture of quality including:

    • how the social determinants of health are central to delivering health and wellbeing
    • core factors for successful co-design of health and social care services
    • the importance of permission and accountability in putting in place strong governance
    • using insights from a quality dataset to support continual improvement.

    If you’re interested in how leaders put in place systems of care that embed quality and patient safety, this podcast is for you.

    Hosted by: Juanita Guidera, National Quality and Patient Safety, Health Service Executive

    Produced by: Juanita Guidera, National Quality and Patient Safety, HSE and GKMedia.ie

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    44 m
  • Navigating the intersection of motivation and self-regulation for enhanced quality and patient safety in healthcare with special guest Prof. Deirdre O’Shea
    Jun 13 2025

    Listen to this episode with special guest Professor Deirdre O’Shea as we explore work motivation, self regulation and performance behaviours to enhance quality and patient safety.

    Join us to hear about:

    - strategies to improve self regulation and motivation

    - the role of self regulation on silence and voice

    - how incivility and groupthink can influence psychological safety

    - the essential role of leaders in influencing their team’s emotional state through positive reinforcement and supportive communication.

    Hosted by: Juanita Guidera, National Quality and Patient Safety, Health Service Executive

    Produced by: Juanita Guidera, National Quality and Patient Safety, HSE and GKMedia.ie

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    39 m
  • Working together to improve quality: Liberating structures in action with special guest Keith McCandless
    May 20 2025

    Did you know that the way we interact within healthcare systems can significantly impact outcomes?

    In our latest episode of the Walk and Talk Improvement podcast, we speak with Keith McCandless, co-developer of Liberating Structures and author. In our conversation, Keith sheds light on how patterns of relationships shape problem-solving and shares examples of his extensive experience working with healthcare settings. We learn how through the use of "liberating structures," we can foster better communication, collaboration and insight.

    This episode is packed with practical advice and inspiring stories that can transform how we approach quality and patient safety in healthcare. Whatever your role, there's something valuable for everyone.

    We hope you enjoy our latest Walk and Talk Improvement Podcast: Working together to improve quality: Liberating structures in action with special guest Keith McCandless

    Please share your thoughts about this episode by emailing us on qps.connect@hse.ie.

    Hosted by: Juanita Guidera, National Quality and Patient Safety, Health Service Executive

    Produced by: Juanita Guidera, National Quality and Patient Safety, HSE and GKMedia.ie

    Keith McCandless

    Keith is co-developer of Liberating Structures and co-author of the book The Surprising Power of Liberating Structures – Simple Rules to Unleash a Culture of Innovation (2014). Keith operates a global consulting practice focused on strategy development, creative adaptability, and including all voices in shaping next steps. He calls himself a structured improvisationalist.

    Learning Materials

    • Website: https://www.liberatingstructures.com/home/
    • Join the Q Community User Group
    • Read The Liberators blog ; articles by Keith & friends
    • Get the LS app Apple Store or Google Play Store
    • LS Selection Matchmaker http://bit.ly/2GN6Y9g
    • Join LS Slack http://bit.ly/lsslackcommunity
    • Join or form a Liberating Structures User Group

    The Liberating Structures book is translated into eight languages. Portuguese is the most recent.

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    42 m
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