True to Form

By: Audrey Neff
  • Summary

  • Hosted by Audrey Neff, international speaker, industry thought leader, and Senior Director of Marketing Strategy for PatientNow, True to Form showcases transparent conversations with the most influential minds & leading voices shaping the future of the rapidly-growing medical aesthetic & wellness industries.
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Episodes
  • The Raw Truth on Navigating Social Media in 2025 with Dr. Alexander Rivkin
    Mar 13 2025
    Get ready for a raw and unfiltered conversation as Audrey Neff sits down with industry pioneer, Dr. Alexander Rivkin, to dissect the powerful influence of social media on consumer sentiment and perception. In a world flooded with emerging “beauty influencers” and misinformation, how can providers rise above the noise? Audrey and Dr. Rivkin tackle the challenges and opportunities presented by Instagram and TikTok, revealing strategies to not only combat false narratives but also leverage social platforms to educate patients and grow your business. Plus, Dr. Rivkin shares an exclusive behind-the-scenes look at his own social media strategy—how he carves out time, capitalizes on trending content, and stays unapologetically true to himself.
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    57 mins
  • Unlocking Hidden Revenue: Proven Strategies to Drive Med Spa Profitability
    Mar 5 2025

    Join Audrey Neff as she sits down with Katlin Cauffman, renowned aesthetic business consultant and founder of Diamond Accelerator, for a powerful conversation on boosting profitability and ensuring long-term success for medical spas in 2025. In this episode, they uncover the importance of tracking key performance indicators (KPIs), dealing with toxic employees/injectors, retaining top talent, and seamlessly integrating aesthetic and wellness services. Discover game-changing insights on maximizing profits through before-and-after photos, flexible financing options, and effective upselling and cross-selling techniques. Packed with actionable strategies, this episode is your ultimate guide to optimizing business operations, enhancing systems, and empowering your team to thrive.

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    49 mins
  • From Start-up to Success: Overcoming The Most Common Business Mistakes in Aesthetics
    Feb 21 2025

    Join Audrey Neff as she sits down with Kara McClanahan, CEO of Aesthetic Practice Partners, for a deep dive into the top industry trends and success strategies for 2025. Kara unveils the most common start-up pitfalls, the power of strategic business planning, and the keys to crafting a standout brand identity. This episode goes beyond the basics—exploring expert pricing and consultation techniques, the booming field of regenerative medicine, and innovative ways to maximize revenue per appointment. Plus, discover how culture and a strong unique selling proposition can set your aesthetic practice apart in today’s competitive market. Don’t miss this insightful and game-changing conversation with two industry experts.

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    52 mins

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