In this episode of The Alchemy London Market Podcast, Lauren O'Donoghue, Head of Talent Operations, speaks with industry expert Rachel Wilson, Assistant People Director at QBE, where they delve into the evolving nature of work in the insurance industry, particularly within the London market. They discuss talent observations, challenges, and strategies for shaping the future of the insurance workforce. From talent shortages and flexible working policies to explaining dynamics in the insurance industry. This episode offers invaluable insights into gaining perspectives on navigating the changing landscape of the insurance workforce

In this episode, Hélène Stanway is joined by Sam Kelly, both r10's Advisory team members, to shed light on an often overlooked market aspect - Claims. With Sam's expertise in claims, they delve into the challenges and trends surrounding claims processes and explore the immense opportunities for improvement. They discuss how digital transformation can revolutionise the claims landscape, from enhancing efficiency and data utilisation to leveraging artificial intelligence. Join to listen to an insightful conversation that aims to bring claims into the spotlight and reshape how we approach this critical part of the insurance industry.

Join Chris Hendry and Hélène Stanway of the r10 Advisory team as they guide you through the journey of becoming data-first and modernising. As experts in the field, they will break down the steps required to navigate the changes brought by Blueprint Two, with a focus on the CDR and MRC. Discover the complexities and expectations of adapting your operating model, technology landscape, talent, and culture to stay ahead of the game. Expect to gain insights on leveraging available solutions and industry standards to bring efficiencies and value-add to the forefront. Don't miss out on this opportunity to learn how to be more responsive and efficient in today's fast-paced market. Tune in now!