• The Unexpected Lever

  • By: Vivun
  • Podcast

The Unexpected Lever

By: Vivun
  • Summary

  • The secret sauce to your sales success? It's what happens before the sale. It's the pre-sales. And it's more than demo automation. It's the work that goes on to connect technology and people in a really thoughtful way. If you want strong revenue, high retention, and shorter sales cycles, pre-work centered around the human that makes the dream work, but you already know that. The Unexpected Lever is your partner in growing revenue by doing what you already do best—combining your technical skills with your strategic insights. Brought to you by Vivun, this show highlights the people and peers behind the brands who understand what it takes to grow revenue. You're not just preparing for the sale—you're unlocking potential. Join us as we share stories of sales engineers who make a difference, their challenges, their successes, and the human connections that drive us all, one solution at a time.
    © 2024 Vivun
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Episodes
  • Scaling PreSales' Number One Commodity with David Yockelson, Gartner
    Oct 3 2024

    Time is the most valuable commodity for pre-sales teams.

    In this episode, Jarod Greene sits down with David Yockelson, Distinguished Vice President and Gartner Fellow, as he shares his insights on how driving efficiency in collaborative efforts with account executives can lead to more effective business cases and stronger customer relationships.


    In this episode, you’ll learn:

    1. The Importance of Time in PreSales: David highlights how presales teams often struggle with managing their time effectively. Streamlining processes like demo automation and interactive demos can give them valuable hours to focus on higher-level tasks.
    2. Collaborative Business Case Development: Learn how presales professionals can work more closely with account executives to build compelling, personalized business cases that resonate with customers and help drive sales.
    3. Understanding Customer Needs: Discover how sales engineering teams can better understand and address individual customer needs, ensuring that solutions are relevant, impactful, and aligned with the customer’s unique goals.

    Things to listen for:

    (00:00) The most valuable commodity for pre-sales teams

    (00:56) The challenges with time management

    (02:13) How to effectively move prospects through the funnel

    (03:13) The role of pre-sales in developing business cases

    (04:23) The impact of demo automation on pre-sales efficiency

    (05:51) Why ROI stories need to be personalized to the customer


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    7 mins
  • Prioritize Discovery Over Demos with Tom Josephson, TCP Software
    Sep 26 2024

    Is discovery or demos the secret weapon in sales?


    In this episode of V5, host Jarod Greene chats with Tom Josephson, Director of Solution Consulting at TCP Software, about a controversial take: demos aren’t as crucial as everyone believes. Find out how mastering discovery can lead to deeper customer connections and more successful deals.


    In this episode, you’ll learn:

    • The Power of Discovery: Tom explains why understanding your buyer’s needs through effective discovery can give you an edge over competitors, even when pricing becomes a factor.
    • Shifting the Focus: Setting clear expectations for demos ensures they are laser-focused on what matters most to the customer.
    • Value-Based Selling: Tom shares insights on how to sell capabilities during discovery, getting buyers excited and showing alignment long before the demo.

    Things to listen for:

    (00:00) Demos don’t matter, discovery does

    (00:45) Lessons Tom learned from the deals he lost and won

    (02:07) Why strong discovery sets up the demo for success

    (03:02) What to do when a prospective client requests early demos

    (03:53) Steps to secure buy-in on the importance of discovery


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    6 mins
  • Have Multiple Sales Engineers on One Deal with Deirdre Sommerkamp, Skillibrium
    Sep 19 2024

    How can tapping into your team's strengths transform sales engineering, boost win rates, and forge stronger customer connections?


    In this episode, Jarod Greene, host of V5, and Deirdre Sommerkamp, Chief Solutions Officer at Skillibrium, discuss the benefits of assigning SEs based on their specific skills for different stages of the sales cycle.


    In this episode, you’ll learn:

    1. The Power of Strengths-Based Sales Engineering: Deirdre introduces the concept of assigning multiple SEs to opportunities based on their unique strengths, leading to a more effective sales process.
    2. The Importance of Collaboration and Continuity: Detailed note-taking and pre-call strategies are essential for maintaining seamless transitions and ensuring that every team member is aligned, regardless of who takes the lead in different stages of the sales cycle.
    3. Adapting to Customer Preferences: Tailoring your sales engineering approach to fit the specific needs of your buyers is crucial, and flexibility in SE assignments can significantly impact customer satisfaction and sales success.

    Things to listen for:
    (00:00) Strengths-based approach to sales engineering

    (01:51) How to balance continuity and specialization

    (02:39) Importance of collaboration and note-taking

    (03:43) “We-first” vs. “Me-first” mentality

    (04:40) When using a strengths-based approach

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    6 mins

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