The Storage Playbook By Atomic Storage Group

By: Rick Beal & Magen Smith
  • Summary

  • Welcome to The Self Storage Playbook, brought to you by Atomic Storage Group, a premier full-service self-storage management company dedicated to maximizing your investment while minimizing your headaches.


    Join your hosts, Rick Beal and Magen Smith, industry veterans and founders of Atomic Storage Group, as they dive deep into the world of self-storage operations and investments. Rick and Magen bring a wealth of experience as keynote speakers and trusted advisors in the industry. You will learn actionable insights and expert advice to help you succeed in the competitive self-storage market.


    Whether you're a seasoned investor, a facility owner looking to optimize operations, or someone considering entering the self-storage business, this podcast is your go-to resource for strategies, tips, and best practices.


    Tune in to discover the "secret sauce" behind successful self-storage management, learn about industry trends, and gain valuable insights to propel your self-storage business forward. Don't miss an episode of The Self Storage Playbook- where expertise meets execution in the world of self-storage.


    Subscribe now and unlock the potential of your self-storage investments with Atomic Storage Group.

    © 2024 The Storage Playbook By Atomic Storage Group
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Episodes
  • Setting Up Hoops: Filtering Out the Wrong Fit- Hiring Part 2
    May 21 2024

    Summary
    In this part 2 episode, Rick and Magen discuss the nuances of hiring the right person for self-storage facilities. They emphasize the importance of hiring for personality rather than just the position, as it substantially increases the quality of applicants. They share their hiring process, which includes using a job ad that focuses on personality traits, setting up hoops for applicants to jump through to filter out the wrong fit, and creating a YouTube video to showcase the job and company culture. They prioritize engaging in conversations during the interview and encourage applicants to ask questions.

    Takeaways

    • Hiring for personality rather than just the position leads to a substantial increase in quality applicants.
    • Creating a job ad focusing on personality traits and company culture attracts the right candidates.
    • Setting up hoops for applicants to jump through during the hiring process helps filter out the wrong fit.
    • Engaging in conversations during the interview allows for a better understanding of the applicant's personality and fit for the job.

    Reach out to us at
    info@atomicstoragegroup.com

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    24 mins
  • How To Hire in The Self Storage Industry Part 1
    May 1 2024

    Summary
    In this episode, Rick and Megan discuss the nuances of hiring in the self-storage industry. They highlight the importance of finding the right person for the job and the impact it can have on a facility's success. They also explore common hiring biases and fallacies hindering the hiring process. The conversation covers fair wages, bonus structures, and creating a positive work culture. They also discuss hiring hunters (aggressive sales-oriented individuals) and farmers (consistent and stable workers) based on the store's needs.

    Takeaways

    • Hiring the right person is crucial for the success of a self-storage facility.
    • Common hiring biases and fallacies can hinder the hiring process.
    • Fair wages and a positive work culture are important factors in attracting and retaining employees.
    • Hiring hunters (aggressive sales-oriented individuals) and farmers (consistent and stable workers) based on the store's needs can be an effective strategy.


    "Hiring hunters (aggressive sales-oriented individuals) and farmers (consistent and stable workers) based on the store's needs can be an effective strategy."

    Reach out to us at
    info@atomicstoragegroup.com

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    30 mins
  • How Customer Feedback Can Transform Your Self Storage Operation
    Mar 19 2024

    In this episode of The Storage Playbook, Rick and Megan discuss the importance of customer feedback and how it can be transformed into actionable strategies to improve service and drive business growth in the self-storage industry. They share strategies for obtaining feedback, including surveys, and highlight the significance of feedback for self storage properties.

    Takeaways

    • Customer feedback is crucial for improving service and driving business growth in the self-storage industry.
    • Surveys are an effective way to obtain feedback from customers and employees.
    • Feedback from customers can lead to actionable improvements, such as addressing access issues and enhancing security.
    • Employee feedback is valuable for improving leadership and company policies.
    • Encouraging customer reviews can help boost online reputation and attract new customers.

    Reach out to us at
    info@atomicstoragegroup.com

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    23 mins

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