• 254. How to Position Yourself as a Strategic Partner with the Strategic Mapping Model™
    Jul 17 2024

    Welcome back to another episode of The Ops Authority Podcast! Today, I'll be discussing how to position yourself as a strategic partner using the Strategic Mapping Model™. I'll emphasize the importance of understanding a leader's vision and both the current and future state of the business. This model effectively identifies what is working and what isn’t, helping you propel yourself as a strategic partner. I will also outline the financial benefits and growth opportunities for strategic partners. Additionally, you'll hear a clip from one of my students, Evelyn, who explains how the Strategic Mapping Model™ has enhanced her role as a strategic partner in her career. Tune in to discover how this model can elevate your position as a strategic partner!

    For full show notes, check out www.TheOpsAuthority.com/podcast/episode254

    Stay Connected:

    Join the Ops Insiders FREE Facebook community!

    Other Ways to Connect with Me:

    Facebook Page

    Instagram


    Brought to you by the HubSpot Podcast Network

    Show more Show less
    23 mins
  • 253. How Strategic Mapping™ Opened Doors for Kim Howard
    Jul 3 2024

    Welcome back to another episode of The Ops Authority Podcast! I have Kimberly Howard on the show today. Kimberly is a Certified Director Of Operations and she is sharing her journey from educator to DOO. Our conversation highlights her action-oriented approach throughout the certification and beyond, and her belief in her abilities. She also shares more about the Strategic Mapping Model™, explaining its huge impact on her business and clients and how it truly helped her achieve success through practical and tactical planning. Tune in to hear Kim’s story!

    For full show notes, check out www.TheOpsAuthority.com/253

    Stay Connected:

    Join the Ops Insiders FREE Facebook community!

    Other Ways to Connect with Me:

    Facebook Page

    Instagram


    Brought to you by the HubSpot Podcast Network

    Show more Show less
    37 mins
  • 252. Natalie's Journey of Leadership, Legacy, and Learning While Balancing a Family
    Jun 19 2024

    On today’s episode, I am sharing an episode that I did on the podcast “Growing Pains” with Alyson Caffrey. Tune in as I share about my personal and professional journey while balancing a family. We discuss the challenges of leaving a corporate career to start a business while prioritizing family. I emphasize the importance of intuition, empathy, and understanding individual needs in both parenting and leading a team. I talk about self-discovery, reinvention, and the significance of operations in entrepreneurship. I hope that this episode can inspire you to balance motherhood and business, and the value of being ambitious and going for your goals no matter the obstacles.

    For full show notes, check out www.TheOpsAuthority.com/252

    Stay Connected:

    Join the Ops Insiders FREE Facebook community!

    Other Ways to Connect with Me:

    Facebook Page

    Instagram


    Brought to you by the HubSpot Podcast Network

    Show more Show less
    47 mins
  • 251. The Power of Case Studies for Service Providers with Dana Owens
    Jun 5 2024

    Have you used case studies in your business? On today’s episode, I am chatting with Dana Owens, owner of Next Level Copy, where we dive into the power of case studies for service providers. We discuss how case studies not only establish credibility but also showcase the effectiveness of our services and help attract our ideal clients. Case studies are much more than just testimonials. They provide a detailed report on how our services can truly help our potential clients. Case studies not only enhance our service offerings but also drive growth of our businesses. Tune in to see how you can use case studies in your business!

    For full show notes, check out www.TheOpsAuthority.com/podcast/251

    Stay Connected:

    Join the Ops Insiders FREE Facebook community!

    Other Ways to Connect with Me:

    Facebook Page

    Instagram


    Brought to you by the HubSpot Podcast Network

    Show more Show less
    49 mins
  • 250. How to Coach the Leader When You're a DOO with Lee Chaix McDonough
    May 22 2024

    Hey, hey friends and welcome back to another episode of The Ops Authority Podcast! On today’s episode, I have the pleasure of having Lee Chaix McDonough, the founder of Coach With Clarity with me. Together, we explore the vital skills that are crucial for high-level operators when working alongside leaders. We dove into the significance of harnessing the power of curiosity and the importance of the practice of self-care for operators. We also chat through establishing clear expectations within working relationships and address the emotional toll that our role as operators can entail and Lee shares strategies for recharging our energy. This episode shares the significance of showing up as our best selves to effectively support the leaders we are supporting.

    For full show notes visit TheOpsAuthority.com/podcast/250

    Stay Connected:

    Join the Ops Insiders FREE Facebook community!

    Other Ways to Connect with Me:

    Private Facebook Community

    Facebook Page

    Instagram


    Brought to you by the HubSpot Podcast Network

    Show more Show less
    42 mins
  • 249. How To Sell Your Services When You Prefer to Be Behind the Scenes with Ryann Dowdy
    May 8 2024

    As operators, we are used to being behind the scenes. It’s where we are comfortable. Should this make it hard to sell your services? Absolutely not! In today’s episode, I bring on Ryann Dowdy to share more about how to sell your services when you prefer to be behind the scenes. Ryann is a sales expert, business strategist, connection marketing specialist, and CEO/Founder of The Connection Agency. Together we dive into the necessity of mindset shifts, the development of confidence, and creating authentic relationships for effective sales. Ryann shares tactical skills for initiating sales conversations and the importance of trust and rapport. This is an episode you are going to want to dive into if you are finding that sales are hard.

    For full show notes visit TheOpsAuthority.com/podcast/249

    Stay Connected:

    Join the Ops Insiders FREE Facebook community!

    Other Ways to Connect with Me:

    Private Facebook Community

    Facebook Page

    Instagram


    Brought to you by the HubSpot Podcast Network

    Show more Show less
    44 mins
  • 248. Natalie's Interview: Confessions of a Terrible Leader
    Apr 24 2024

    I had the honor to be invited as a guest on “Confessions of a Terrible Leader” with Layci Nelson. I’m excited to share my interview with you! In this episode, I share the difference between foundational/operational leadership roles and more strategic leadership roles, the importance of setting clear expectations and defining success when bringing on new hires, and my confession on not properly communicating expectations to new hires. I can’t wait for you to tune in to this episode and let me know what you think about it!

    For full show notes visit TheOpsAuthority.com/podcast/248

    Stay Connected:

    Join the Ops Insiders FREE Facebook community!

    Other Ways to Connect with Me:

    Private Facebook Community

    Facebook Page

    Instagram


    Brought to you by the HubSpot Podcast Network

    Show more Show less
    33 mins
  • 247. How Kara Barnes Designed Work She Loves After the DOO Certification
    Apr 17 2024

    Hey, hey friends! Welcome back to another episode of The Ops Authority Podcast! Today, I'm thrilled to have Certified DOO, Kara Barnes with us to dive deep into how the DOO Certification was the driving force in her journey to designing a career she truly loves. She gives a glimpse into her company, Backstage Ops, and her approach to business operations. She dives into her business shift from working on a retainer basis to running an agency. Throughout our conversation, Kara continually reflects on the profound influence that the Director of Operations Certification has had on her career.

    This was an amazing episode with Kara Barnes—an episode filled with profound lessons and actionable advice for anyone looking to enhance their operations career. Tune in for an incredible dose of inspiration and strategic wisdom right here on The Ops Authority Podcast!

    For full show notes visit www.TheOpsAuthority.com/podcast/247

    Stay Connected:

    Join the Ops Insiders FREE Facebook community!

    Facebook Page

    Instagram


    Brought to you by the HubSpot Podcast Network

    Show more Show less
    49 mins