The Middle Americano Podcast

By: Andrew Gough
  • Summary

  • A podcast about the community that surrounds a leading Midwestern coffee roastery and cafe. Interviews and stories are about coffee, the people who create the products and the challenges they find while navigating their personal and professional lives. Coffee is only what they do. The stories and interviews are about who they are and why they do it. So, don't listen just to learn about coffee. This podcast examines the lives behind the people who make the products you love to consume and their personal and professional stories about how they work to influence the community around them.
    Copyright 2020 All rights reserved.
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Episodes
  • I’m not dead yet: Reopening a business during a pandemic
    Sep 15 2020

    In this podcast, I discuss (with Reverie GM, Drew Perry) our strategy to get out and back in to business. We cover our goals for how we manage our staff's needs and those of the business. And our discussion rounds out on the topic of how we go back to having seating inside our cafe. If you are a business owner or cafe-goer, this episode may help you get into the minds of decision makers navigating an extremely anxious part of operating a business.

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    52 mins
  • Coffee equipment servicing: How NOT to start a fire with water
    Sep 8 2020

    Yes, water can absolutely start a fire. Listen in this week to guest Tie Groth, Reverie's in-house equipment service technician, talk about coffee equipment servicing, maintenance and other things related to making tasty coffee. Tie's role as Service Manager to Principal Coffee Equipment Solutions (Principal CES) is critical to keeping expensive gear healthy and the coffee tasting great. His role is to balance the needs of the equipment and the tastes of the customers. We share a few horror stories about the work and what we've experienced, and how our unique approach to managing our service customer relationships by avoiding huge repair bills.

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    54 mins
  • Service industry artists...it's my other job
    Sep 1 2020

    Service industry workers are often also artists. At Reverie, most of our coffee professionals are artists, musicians, photographers, writers and more. In this episode, guest Dale Small and I discuss this interesting intersection of our society, and how artists have suffered during COVID-19.

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    59 mins

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