Episodes

  • Harnessing The “Uber Effect”

    Harnessing The “Uber Effect”
    Sep 1 2024

    The benefits of meeting your customers where they are. And the dangers of not doing so.
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    13 mins
  • Pumpkin Spice Flavored Episode

    Pumpkin Spice Flavored Episode
    Aug 25 2024

    How you can add flavor and seasonality to your brand but do it in a way that you know your customers will love.
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    23 mins
  • Fired Client Story #1

    Fired Client Story #1
    Aug 5 2024

    A cautionary tale on:


    The difference between knowing and caring.

    The difference between could and should.
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    18 mins
  • An important addendum to the last episode

    An important addendum to the last episode
    Aug 1 2024
    A much needed addendum to the last episode 
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    9 mins
  • You Ex or UX ?

    You Ex or UX ?
    Jul 30 2024
    Are your clients and customers going to break up with you because you keep making the UX (user experience) worse?
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    16 mins
  • Square peg, round hole

    Square peg, round hole
    Jul 10 2024
    Today I share a cautionary tale and why just because you like something doesn’t mean ayour customers will.
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    14 mins
  • It’s Called Independence Day For A Reason

    It’s Called Independence Day For A Reason
    Jul 4 2024
    A timely rant on “Independence Day” aka July 4th.
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    13 mins
  • If I were the Hawk Tuah girl’s executive coach

    If I were the Hawk Tuah girl’s executive coach
    Jun 27 2024
    A quick rundown of how I would advise Hailey to handle this challenging viral situation.
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    15 mins