In this episode, Abhinav hosts Mohith Shrivastava, Developer Advocate at Salesforce, to discuss:

• The transformative role of AI in Salesforce, including tools like Agentforce and Data Cloud.

• Tips for developers to stay ahead in the AI-driven era.

• The art and science of prompt engineering and how it empowers LLMs.

• Mohith’s personal journey from hackathons to advocacy, blending creativity with technology.

Tune in for actionable insights and an engaging conversation on the future of AI, agents, and Salesforce innovations.

References:

- Connect with Mohith on LinkedIn

- Prompt Engineering Blog by Mohith

In this conversation, Abhinav hosts Neil Sarkar and Aryan Trip, co-founders of Clientell, to discuss their entrepreneurial journey, their startup's evolution, and AI's role in enhancing Salesforce operations. They delve into the challenges faced in the startup ecosystem, the importance of revenue operations, and how AI agents can streamline business processes. The discussion also covers the future of AI in tech jobs, the capabilities of Clientell's AI tools, and their vision for the company's future.

Takeaways

- Neil's journey into entrepreneurship began with a dating app in college.

- Clientell was founded to solve issues with data management in marketing.

- Salesforce is a powerful tool that many companies underutilize.

- AI agents can significantly reduce the time spent on repetitive tasks.

- The future of AI in business is about enhancing human creativity, not replacing it.

- Clientell aims to create a fully automated admin agent for Salesforce.

- The integration of AI into business processes can lead to better decision-making.

- Data loader.ai simplifies the data loading process for Salesforce users.

- AI will empower users to interact with their data in natural language.

- The architecture for AI agents in Salesforce is evolving rapidly.

Summary

In this conversation, Kapil Varma shares his extensive experience in data migration and integration, discussing the evolution of data handling techniques, the challenges faced in early data entry processes, and the shift towards cloud technologies like Salesforce. He highlights the emergence of new tools for data migration, the importance of understanding data behavior, and the future trends in data management, including the impact of AI. Kapil also reflects on complex migration projects and the lessons learned throughout his career.

Takeaways

Data migration is crucial for effective data management.

Understanding data behavior is key to successful migration.

The evolution of data handling tools has made processes easier.

AI is transforming how we analyze and utilize data.

Salesforce has significantly changed the landscape of data management.

Challenges in data entry and processing require innovative solutions.

New tools for data migration are emerging rapidly.

Integration tools have become more accessible for businesses.

The future of data migration will involve more AI-driven solutions.

Kapil's journey illustrates the importance of adaptability in tech careers.

References -

• All about TAGS Podcast - https://linktr.ee/tags_podcast
• Kapil Varma - https://www.linkedin.com/in/kapilvarma/

Summary In this conversation, Robin Gupta shares his extensive journey from sales to various roles in QA and test automation, discussing the evolution of QA roles, the impact of AI on testing, and the future of QA in the context of Salesforce. He emphasizes the importance of continuous learning, the significance of prompt engineering, and the need for QA professionals to adapt to new technologies. Robin also reflects on his experience as an author and offers valuable insights for aspiring QA professionals. Takeaways Sales experience sharpens communication skills for QA roles. QA roles can evolve into product management or engineering management. AI is transforming the landscape of QA and testing. Continuous learning is essential for career progression in QA. Salesforce QA lacks specific certifications, but general certifications are beneficial. Automation is becoming a critical skill for QA professionals. Prompt engineering is crucial for leveraging AI tools effectively. Quality assurance is vital for maintaining product standards. The journey of writing a book can be challenging but rewarding. Staying curious and passionate is key to success in QA. Chapters 02:57 No Role is Terminal 07:55 The Value of QA and the Critique Perspective 12:17 Upskilling in Automation: Certified Admin Certification 17:39 The Evolution of QA and Shorter Development Cycles 20:06 The Importance of Continuous Learning 23:05 Choosing Between Technical and Business Roles 25:39 Choosing the Right Tools for Mobile and Web Testing 27:19 Considerations for Evaluating Testing Tools 31:34 The Potential and Challenges of AI in Testing 33:17 Understanding Prompt Engineering and Large Language Models 38:51 Insights from the Book 'Ultimate Selenium WebDriver for Test Automation' 44:43 The Importance of Continuous Learning and Taking Breaks in QA

References:

Connect with Robin - https://www.linkedin.com/in/polymorphicrobin/

Explore more about this podcast - https://linktr.ee/tags_podcast

Summary Ines Garcia, a Salesforce MVP and freelance consultant, shares her journey in the Salesforce ecosystem and the importance of community. She emphasizes the need for organizations to focus on delivering better value and reducing waste, both in terms of time and resources. Ines discusses the diverse range of roles she has taken on, including agile coaching, project delivery, solution architecture, and marketing cloud. She also highlights the significance of ethics and sustainability in the development and use of AI technologies. In terms of career advice, Ines suggests building a portfolio, telling stories to convey uniqueness, and shadowing experienced professionals. In this conversation, Ines Garcia discusses her approach to earning certifications and shares tips for studying and preparing for exams. She emphasizes the importance of hands-on experience and practical application when pursuing certifications. Ines also talks about her courses on Udemy and the value of practical, real-world examples in learning. The conversation then shifts to the topics of data cloud and marketing cloud, with Ines providing insights into their significance and the skills required to work with them. She also discusses her book, 'Sustainable Happy Profit,' which explores the intersection of sustainability, happiness, and profitability in business. Takeaways Focus on delivering better value and reducing waste in organizations. Embrace a diverse range of roles and explore different areas within Salesforce. Consider the ethical and sustainability implications of AI technologies. Build a portfolio and tell stories to showcase your unique skills and experiences. Shadow experienced professionals to gain practical knowledge and insights. Start small and learn fast when pursuing certifications Hands-on experience is crucial for understanding and applying concepts Utilize available resources like exam guides and documentation Consider taking courses and exploring practical examples to enhance learning Data cloud and marketing cloud are important areas of focus in the Salesforce ecosystem Email remains a valuable and intimate channel for communication Businesses should strive for sustainability, happiness, and profitability Chapters 02:27 Delivering Better Value and Reducing Waste 04:28 The Power of the Salesforce Community 08:35 Exploring Diverse Roles within Salesforce 12:41 The Importance of Ethics and Sustainability in AI 21:17 Gaining Practical Knowledge through Shadowing 25:38 The Value of Practical Learning and Courses 29:39 The Power of Email in Communication 38:41 Building Sustainable, Happy, and Profitable Businesses

In this conversation, Abhinav and Chirag discuss the ISV ecosystem of Salesforce and the nuances of listing a paid app on AppExchange.

They also touch on chatbots and the Salesforce AMP program. Chirag shares his journey as an ISV and discusses his app, Metadata Search.

They discuss the development cycle for building apps and the importance of having a solid business plan. They also address the challenges of customer requests for customizations and the decision to offer unmanaged code. The conversation provides insights into the ISV ecosystem and valuable tips for ISV partners. In this part of the conversation, the speakers discuss the options for ISVs when building and pricing their apps. They talk about using unmanaged packages, feature management, and extension packages. They also discuss the importance of setting the right pricing strategy, including per-user or per-org pricing, tiered pricing, and multi-year discounts. The speakers also touch on trials, support, and chat tools.

Takeaways

Listing a paid app on AppExchange requires understanding the nuances of the ISV ecosystem and the marketing tools provided by Salesforce.

Building a successful app involves having a solid business plan, conducting market analysis, and starting with a minimum viable product (MVP).

Customer requests for customizations should be carefully evaluated to ensure they align with the core product and do not compromise its integrity.

Offering unmanaged code should be approached cautiously, considering the potential risks and implications for the product's security and intellectual property.

Maintaining a strong support system, providing regular updates, and focusing on customer satisfaction are key factors in an app's success on AppExchange. ISVs should avoid using unmanaged packages and instead consider options like feature management and extension packages.

Pricing strategies for ISVs can include per-user or per-org pricing, tiered pricing, and multi-year discounts.

Trials are important for customers to test the app, and feature management can be used to control access to certain features during the trial period.

Support is crucial for the success of an app, and ISVs should consider offering global support and building a strong knowledge base.

Chat tools can be useful for providing real-time support to customers, but it's important to have a team available to respond to chat inquiries.

More 🔗 - ⁠https://linktr.ee/tags_podcast

In this conversation, Abhinav and Harting discuss five App Exchange security review tools that every ISV should know.

The tools covered are Checkmarx, Code Analyzer, OWASP ZAP, Burp Suite, and Chimera.

Checkmarx is a must for AppExchange apps with code, while Code Analyzer is a powerful code scanner for Salesforce native code.

OWASP ZAP and Burp Suite are used for scanning external API integrations, with ZAP being more comprehensive in its free version.

Chimera is used for scanning servers that are owned by the client. The tools have different levels of CI/CD compatibility and limitations.

Kavindra Patel, a community-centric person at Salesforce, discusses his journey and the importance of community in the tech industry. He emphasizes the need for technical professionals with strong people skills to excel in roles like product evangelism. He also highlights the importance of teamwork and quality over quantity in community events. Kavindra shares his observations on the differences between Indian and Western communities and the key takeaways each can learn from the other. He also discusses the challenges and opportunities presented by the new generation and the impact of AI on the workforce. Salesforce India has experienced significant growth in recent years, with a focus on expanding its workforce and establishing talent hubs across the country. The company is strategically focused on roles in technology, R&D, sales, business support, and customer success. Salesforce India is positioning itself as a technology hub, strongly emphasizing AI and innovation. The country's trailblazer community is the largest in the world, and the sales economy in India is projected to create 1.8 million jobs and generate 88 billion in revenue by 2028. Developers in the Salesforce ecosystem need to adapt to the shift towards low-code development and AI, focusing on prompt engineering and skilling up in new technologies. Dreamforce is expected to highlight the importance of AI and data, and provide opportunities for developers to deepen their skills through hands-on experiences. Love and balance are key life lessons that can guide individuals personally and professionally.