Summary:

Sonnie Linebarger comes on the podcast today to share her remarkable journey from a Certified Nursing Assistant (CNA), to Chief Operating Officer (COO), to entrepreneur, and now to CEO.

One of toughest settings to connect with someone is in a hospice setting. These are patients at the end of their lives and can be emotionally grueling work. Sonnie shares how she's done it and has made an amazing career at it.

Sunny emphasizes the importance of human connection in sales, particularly in healthcare, where empathy and compassion are crucial. She discusses her experiences in patient care, the emotional challenges of working in hospice, and how these experiences shaped her approach to business operations and consulting.

Sonny also highlights the significance of storytelling in her consulting work and how she's been able to translate these traits to become a successful entrepreneur and CEO.

Key Moments:

00:00 Introduction and Background

04:16 Making Patients Feel Cared For

09:23 Handling Emotions in a Healthcare Setting

21:48 Transitioning from Clinical to Business

26:36 Consulting and the Power of Storytelling

32:19 Selling and Connecting in Consulting and Speaking

36:41 Sunny's Unique Trait: Singing Everyday Conversations

39:21 Conclusion and Where to Connect with Sunny

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Summary:

Kim Nicol, a life coach specializing in mindfulness and leadership, shares her insights on helping people see different perspectives and creating a calm and safe environment. Kim coaches first time managers and part of her coaching is selling them on how they can reframe a different approach. She discusses reframing resistance in fitness and yoga, as well as the importance of presence and appreciation in everyday interactions. Kim also offers advice on having difficult conversations and advocating for professional development within organizations.

You'll unlock tips like the power of the phrase "I'm Glad You're Here". You'll learn a way to move others through intentional acts of calmness. And you'll learn how a yoga teacher sells people who hate pushups!

Key Moments:

00:00 Reframing Resistance and Overcoming Fears

06:56 Creating a Calm and Safe Environment

10:57 Mindfulness and Presence in Everyday Interactions

15:23 Having Difficult Conversations with Empathy and Transparency

22:08 Advocating for Professional Development and Growth

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Summary:

Mike Simmons has risen through professional sales roles for the past 25 years as an individual contributor, VP of sales, and CRO. He founded his company Catalyst, A.C.T.S to help SaaS founders and team leaders scale their organizations from $2M - $80M ARR. He coaches sales people, speakes an ed tech conferences, and also runs a podcast.

I this episode, we talk through the concept of selling by being human and how sales is about connecting the dots between problems and solutions. Mike emphasizes the importance of serving others and asking the right questions to help people discover answers on their own.

We explore the misconception of sales and the negative stereotypes associated with it. Mike shares his personal journey in sales and how he learned from observing and working with experienced sales professionals.

Mike shares practical tools like the hexagon framework to problem solving and how to ask subtle but powerful questions to get anyone to reach decisions on their own and address problem solving from a more productive perspective. You'll learn how to sell ideas internally, how to move others with high indecision, and to practice different ways of asking good questions on your own.

Key Moments:

00:00 Introduction and Background

03:01 Selling by Being Human: Connecting Problems and Solutions

10:00 Serving Others: The Key to Successful Sales

24:08 Learning from the Best: Observing and Emulating Experienced Sales Professionals

27:06 The Importance of Alignment and Perspective

32:47 Being Comfortable with Imperfect Decisions

39:19 The Power of Asking Questions

46:21 Documenting the Decision-Making Process

Connect with Mike

• Website - Find My Catalyst

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