Hosts James and Amy discuss pricing and the question around discounts for certain clients.

1.) MSP Question of the week: Should you discount your price to win the deal?

" The bitterness of poor quality lingers long after the sweetness of a cheap price is forgotten."
- Benjamin Franklin –

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2.) Notes On The News

1. The UK's Information Commissioner's Office (ICO) has announced a provisional decision to impose a fine of £6.09M ($7.74 million) on Advanced Computer Software Group Ltd (Advanced) for its failure to protect the personal information of tens of thousands when it was hit by ransomware in 2022.

2. Cyberattacks on Microsoft 365 Security -- The increased number of cyberattacks on MS 365 data have forced many to adopt tools to protect themselves.

3. Microsoft copilot “wave 2” was released last week -- Cool thing is they have included tons of user feature requests ( almost 800 )

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Our upcoming events and more:

SMBTechfest Q4 - Irvine, CA - October 17-18

www.smbtechfest.com

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Kernan Consulting “Weekly Tips”!

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Hosts Amy Babinchak and James Kernan discuss the struggles of recruiting and what key qualities to look for when recruiting good people.

1.) MSP Question of the Week: When struggling with recruiting, how do you find good people/talent?

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2.) Notes On The News

1. ConnectWise Expands MSP Platform with Acquisitions of Axcient and SkyKick, Strengthening Data Protection and Cloud Management

1. Microsoft will begin force-upgrading Windows 11 22H2 systems to version 23H2 starting October 8, 2024, as the former reaches end of support: Microsoft Forces Windows 11 Upgrades and Tightens Office Security as IT Departments Brace for Changes

2. Apple launched new iPhone 16 in September 2024

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Our upcoming events and more:

SMBTechfest Q4 - Irvine, CA - October 17-18

www.smbtechfest.com

Check out Amy’s weekly newsletter!

Sign up now: https://mailchi.mp/thirdtier/small-business-tech-news

Kernan Consulting “Weekly Tips”!

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Host James Kernan discussses security offerings, specifically looking at offering vCISO services as part of your cyber security stack.

1.) MSP Question of the Week: Should you offer vCISO services?

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2.) 5 Minutes with a Smart Person

Host James Kernan sits down with Charlene Ignacio, CEO of Fornix Marketing, to discuss being strategic about M&A discussions.

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3.) Notes On The News

Chris Day, founder of ScalePad, has taken over as CEO, focusing on creating an integrated suite of products rather than pursuing new acquisitions. Outgoing CEO Dan Wensley will remain as a shareholder and advisor.

Additionally, a recent IBM study reveals that business leaders' confidence in IT has significantly declined, with only 47% considering their IT organization effective, down from 69% in 2013

Reuters article: https://www.reuters.com/technology/cybersecurity/german-intelligence-says-russian-gru-group-behind-nato-eu-cyberattacks-2024-09-09/

Investopedia: https://www.investopedia.com/how-does-nvidia-s-record-usd279b-market-cap-loss-stack-up-8706251?utm_source=perplexity

A recent IBM study reveals that business leaders' confidence in IT has significantly declined, with only 47% considering their IT organization effective, down from 69% in 2013

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Our upcoming events and more:

MASTERMIND LIVE – Denver, CO – NEXT WEEK Sept 26-27th

http://bit.ly/kernanmastermind

Use “EARLYBIRD” as the coupon code to save $200!!

SMBTechfest Q4 - Irvine, CA - October 17-18

www.smbtechfest.com

Check out Amy’s weekly newsletter!

Sign up now: https://mailchi.mp/thirdtier/small-business-tech-news

Kernan Consulting “Weekly Tips”!

Sign up now: https://kernanconsulting.com/