• S1 - Addressing the skills gaps and labour shortages

  • Nov 1 2022
  • Length: 24 mins
  • Podcast

S1 - Addressing the skills gaps and labour shortages

Listen for free

View show details

  • Summary

  • In this episode we discuss how as ecommerce continues to grow more people will be needed to fill logistics, warehousing and delivery posts.

    The panel looks at how retailers are responding to the labour gap including:

    - AO increasing its warehousing capacity by more than 80% over the last 18 months, creating more than 1,500 jobs across the business.

    - John Lewis investing in extra freight and ships to ensure goods arrived in time for Christmas, as well as providing hot meals for festive temps

    Discussion points in the podcast

    Is it a case of throwing money at the problem?

    What can be done to increase staff retention?

    What training initiatives are working well?

    Behind the microphones

    Sham Aziz, Head of Customer Service at Selfridges: https://www.linkedin.com/in/shamasaziz/

    Ricky Wilson, VP Global eCommerce & Digital Operations at Pandora: https://www.linkedin.com/in/rickydwilson/

    Katie Searles, Editor of DeliveryX: https://www.linkedin.com/in/katie-searles-522451132/

    David Morin, Head of Retail & Client Strategy, Narvar: https://www.linkedin.com/in/davidmorinsf/

    Ian Jindal, CEO RetailX: https://www.linkedin.com/in/ianjindal/

    Show more Show less
Show more Show less
activate_Holiday_promo_in_buybox_DT_T2

What listeners say about S1 - Addressing the skills gaps and labour shortages

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.

Audible.com reviews

Amazon reviews
No Reviews are Available