Episodes

  • Oversharing at Work: When TMI Tanks Trust 6 | 45

    Oversharing at Work: When TMI Tanks Trust 6 | 45
    Nov 20 2024
    The fine line between transparency and TMI.

    Let’s get into it: oversharing at work — we’ve all done it, and we’ve all cringed after. But here’s the tea: when we spill sensitive info without thinking, we’re not just breaking trust, we’re tanking our ability to Care Personally and Challenge Directly. In this episode, Kim, Jason, and Amy dig into a listener's story about sharing too much too soon and just how quickly oversharing can derail trust and create chaos. They unpack why these missteps happen, how different company cultures play into it, and what it really takes to find that sweet spot between transparency and discretion. If you’ve ever found yourself in the awkward aftermath of an overshare, this one’s for you. Let’s learn how to slow down, think it through, and keep our Radical Candor intact!

    Get all of the show notes at RadicalCandor.com/podcast.

    Episode Links:
    • Use the GSD Wheel So No One Feels Sad, Bad or Left Out 4 | 2

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    Chapters:

    (00:00:00) Introduction
    Amy, Kim and Jason introduce the episode around a listener’s question on oversharing at work.

    (00:01:26) Listener's Question on Oversharing
    A listener seeks advice on managing sensitive information more effectively.

    (00:03:58) Communication and Cultural Assumptions
    How organizational secrecy and biases affect information sharing.

    (00:06:30) Pause and Reflect
    The importance of pausing before sharing any potentially sensitive information.

    (00:08:42) Organizational Communication Structure
    Insights into structured vs. open communication styles and their impact.

    (00:12:09) Developing Effective Information Channels
    Strategies for ensuring efficient communication and reducing redundancy.

    (00:17:12) Soliciting Feedback and Building Trust
    Soliciting feedback from team leads after communication missteps.

    (00:22:16) Framework for Information Sensitivity
    The “Category” framework to clarify communication roles and boundaries.

    (00:24:56) Initiative and Respecting Boundaries
    The balance of taking initiative versus respecting organizational boundaries.

    (00:28:55) Communication and Problem Preference
    Being clear on workplace communication styles to tackle preferred challenges.

    (00:33:43) Personalizing Communication Styles
    Insights on managing communication impulsivity and biases.

    (00:38:47) Radical Candor Tips
    Checklist for managing sensitive information and improving communication.

    (00:41:05) Conclusion

    Become a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.
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    42 mins
  • Lessons from a Whistleblower: The Cost of Staying Silent with Susan Fowler Rigetti 6 | 44

    Lessons from a Whistleblower: The Cost of Staying Silent with Susan Fowler Rigetti 6 | 44
    Nov 13 2024
    Susan Rigetti on speaking up, keeping receipts, and why silence is never the answer.We’re shaking up the workplace and diving deep into the raw reality of whistleblowing and the courage it takes to speak up with this special episode from the Radical Respect podcast. Kim, Wesley, and special guest Susan Rigetti, author of Whistleblower, break down the challenges of calling out toxic systems while being real with yourself. When harmful practices go unchecked, they don’t just derail careers—they damage the core of psychological safety that we all need to do our best work. So how do you find the strength to raise your voice when the stakes feel impossibly high? Susan shares her own powerful story of calling out the broken culture at Uber, laying out what happens when you decide you’ve had enough and choose to act. If you’ve ever struggled to raise your voice in the face of workplace dysfunction, learn why silence is never the answer and how respect and courage can transform even the most challenging environments.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:How Susan Fowler Rigetti Inspired Me to Step Up and Speak OutSusan Fowler RigettiReflecting on One Very, Very Strange Year at UberWhistleblower: My Unlikely Journey to Silicon Valley and Speaking Out Against InjusticeConnect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionAmy introduces the Radical Respect podcast with Kim, Wesley and guest Susan Rigetti, author of Whistleblower.(00:03:24) Whistleblower and Lessons from UberSusan discusses her book, Whistleblower, and her challenges at Uber.(00:07:13) Advice to Younger SelfThe hard lesson of recognizing when a system can’t be fixed from the inside.(00:10:33) The Cost of Staying SilentThe psychological and financial struggles many face when they stay silent.(00:14:25) Staying True to Your ValuesHow keeping a list of values helped navigate a toxic work culture.(00:16:20) Writing WhistleblowerAddressing misconceptions and setting the record straight with Whistleblower.(00:21:18) Understanding Systemic BarriersThe systemic barriers that individuals face in the workplace.(00:23:55) Reporting to HRDocumenting and reporting issues to hold organizations accountable. (00:26:20) Keeping the ReceiptsAdvice on documenting conversations and emails to protect oneself.(00:29:07) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.
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    30 mins
  • A Leader's Guide to Managing Post-Election 2024 Tension at Work With Denise Hamilton 6 | 43

    A Leader's Guide to Managing Post-Election 2024 Tension at Work With Denise Hamilton 6 | 43
    Nov 6 2024
    Examining and expanding our capacity to hold different beliefs.Brace yourself—this episode is all about navigating workplace tension with Radical Candor. Kim and Amy team up with Denise Hamilton, author of Indivisible: How to Forge Our Differences Into a Stronger Future, to tackle the complicated landscape of workplace polarization and the radical power of respect. Denise, known for her "irrational optimism," sheds light on how we can bridge deep divides, even when it feels impossible and that respect isn’t something earned through understanding—it’s the baseline that makes understanding possible. They explore why caring personally means building trust, even when opinions clash, and how we can create workplaces that honor both individual voices and collective purpose. With Denise’s wisdom and Kim’s Radical Candor principles, this episode digs into the tough conversations leaders often avoid but desperately need. If you’ve ever felt the strain of differing views at work, this conversation is for you—because staying connected is the only way forward.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:RC Pod: Political Discussions at WorkDenise Hamilton / Indivisible: How to Forge Our Differences Into a Stronger FutureRadical Respect pod: Indivisible [YouTube]WatchHerWorkDenise HamiltonConnect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionKim and Amy introduce Denise Hamilton, author of Indivisible.(00:03:32) Discussing Politics at WorkInsights into the discomfort around political conversations in professional settings.(00:05:01) Contradictory MessagesThe conflicting messages people face around authenticity at work.(00:07:22) Building a Respectful Work CultureHow workplace culture influences political discussions.(00:10:59) Personal and Workplace BoundariesBalancing personal beliefs and professionalism at work.(00:12:59) The Role of Respect in UnderstandingRespect as the foundation for understanding others.(00:16:42) Holding Space for Emotions Post-ElectionThe importance of allowing emotional expression at work after tense events.(00:21:36) Leaders Counteracting NegativityThe role leaders play in intentionally fostering positivity.(00:24:03) Common Ground in Heated TimesFinding common ground with people who hold different views.(00:27:05) Approaching Sensitive Topics MindfullyDenise shares her “four-question rubric” for starting difficult conversations.(00:31:52) Navigating Information CurationThe pitfalls of curated news and incomplete information.(00:35:43) Misinformation and a Leader’s ResponsibilityHow leaders should address misinformation in their organizations.(00:39:23) Owning vs. Renting: Social ResponsibilityAdopting a long-term, invested mindset for societal change.(00:44:06) The Vision for a Relationship-Centered FutureHope for a future rooted in personal connections and humanity.(00:46:05) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.
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    47 mins
  • How to Navigate a Nepo Baby Bully at Work 6 | 42

    How to Navigate a Nepo Baby Bully at Work 6 | 42
    Oct 30 2024
    Handling workplace bullying when family dynamics are involved.We need to talk about nepotism and workplace bullying, because WHEW, does it ever mess with our ability to Care Personally and Challenge Directly! Here's the real deal — when family ties eclipse talent, we're not just hurting individual careers. We're poisoning the well of psychological safety that teams need to thrive. How can you tell someone to "bring their whole self to work" when the rules aren't the same for everyone? KIm, Amy, and Jason explain why avoiding these conversations doesn't help anyone. Whether you're dealing with the CEO's daughter who's actually crushing it, or the founder's cousin who's... not so much, you've got to stay rooted in those two key principles: Care Personally AND Challenge Directly.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Injustice At Work: 4 Effective Ways To Respond | Radical CandorRight To BeUpstanders Vs. Bystanders: A Story Every Manager Needs To ReadWhen The A**Holes Begin To Win, The Culture Begins To LoseIt’s Better To Have A Hole Than An A**Hole ShirtsWhen Your Worst Co-Worker Is The Boss' KidCeo's Son Harassing Me At Work | RedditHow To Survive A Job You Hate (But Can't Leave – Yet) | CareershiftersHrm’s Response To Workplace Bullying: Complacent, Complicit And Compounding | Journal Of Business EthicsWorkplace Harassment | Radical Candor Podcast 6 | 30Don't Let A Bad Boss Derail You | Radical Candor Podcast 6 | 18Reflecting On One Very, Very Strange Year At Uber — Susan FowlerWhat Are Skip-Level Meetings & How To Conduct Them | Radical CandorUnpacking False Apologies & Embracing The 'aaaaac' MethodThe Asshole Survival Guide: How To Deal With People Who Treat You Like Dirt | Bob SuttonWhat Is An Employee Assistance Program (EAP)?Connect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionKim, Jason, and Amy introduce the episode’s topic on a listener’s question about workplace nepotism.(00:02:52) Listener Question: Nepotistic BullyA listener’s challenging situation involving a CEO's son who is bullying employees.(00:03:48) Strategies for Workplace BullyingDocumenting incidents and preparing for a conversation with higher-ups.(00:11:43) Building Solidarity and Seeking SupportStrategies for finding allies to support you and sharing experiences with others.(00:15:44) Challenges of Confronting NepotismThe difficulty of escalating issues involving family ties at work.(00:19:25) Exit Strategies and Self-ProtectionKnowing your exit options and protecting your well-being.(00:31:17) Direct Conversations and EscalationPreparing for a direct conversation with the bully and their higher-ups.(00:38:52) The Role and Limitations of HRWhen HR should be involved in addressing workplace bullying.(00:49:06) Seeking External Legal SupportGuidance on consulting a lawyer for severe or unresolved bullying cases.(00:52:43) Radical Candor TipsTips for handling bullying, documenting, building solidarity, and escalating issues.(00:54:44) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.
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    56 mins
  • Say What? How to Measure Feedback Responses 6 | 41

    Say What? How to Measure Feedback Responses 6 | 41
    Oct 23 2024
    With feedback, how do you measure what matters?Kim, Jason, and Amy dive into the art of measuring feedback, emphasizing that it's not just about what you say, but how it's heard. It's crucial to pay attention to how your feedback lands and be ready to adjust your approach, especially when you notice defensiveness or indifference. Tune in to explore practical strategies for handling emotional reactions while keeping your communication clear and compassionate. Learn how to stay present in tough conversations and create a space where open dialogue leads to growth and stronger relationships, both at work and in life. We'll also cover how to effectively solicit feedback and navigate defensiveness, ensuring that your interactions are not only productive but also supportive and understanding.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:How to Gauge Feedback You’re Giving & Getting 3 | 4How To Gauge Your Feedback | Radical CandorWhen Someone You Love Is Upset, Ask This One Question | NY TimesThe Motivational Value Of Listening During Intimate And Difficult ConversationsWhat is Radical Candor? Radical Candor 6-Minute Crash Course 3 | Mini 1Closing the Loop: Radical Candor FAQ Finale 6 | 29How To Give Fast, Meaningful Feedback | Radical CandorThe Guest House by Mewlana Jalaluddin Rumi | All PoetryHow to Deal with Strong Emotions | Thich Nhat Hanh (short teaching video)How to Measure Feedback: It's Not What You Say, But How They Hear ItConnect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionKim, Jason, and Amy introduce the episode’s focus on feedback gauging and emotional awareness.(00:01:25) Gauging Feedback The importance of understanding how feedback is received.(00:05:30) Reactions to FeedbackThe different reactions people may have to feedback and how to adapt.(00:09:14) Staying Present in Emotional ConversationsStrategies for staying present when emotions rise during difficult conversations.(00:15:59) Brushing Off FeedbackSituations where people brush off feedback and how to address it.(00:26:21) Tailoring FeedbackHow people with different sensitivities and personalities respond to feedback.(00:34:47) Pushing Further on Challenge Directly Gauging whether you should increase directness in feedback or focus on empathy.(00:43:09) Role-Play: Defensive FeedbackA scenario to illustrate how to handle a defensive response in real time.(00:50:59) Role-Play: Emotional FeedbackA scenario to illustrate how to handle an emotional response in real time.(01:00:08) Radical Candor TipsFrom checking in on feedback delivery to fostering a supportive environment.(01:03:36) Conclusion Become a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.
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    1 hr and 5 mins
  • Navigating Disagreements: How to Challenge Feedback Effectively 6 | 40

    Navigating Disagreements: How to Challenge Feedback Effectively 6 | 40
    Oct 16 2024
    Effectively manage feedback you disagree with.In this episode of the Radical Candor podcast, we tackle a challenge that's at the heart of Radical Candor: what to do when you receive feedback you don't agree with. It's a question we get all the time, and it's crucial because how we handle these moments can make or break our relationships at work. The team gets into the get into the nitty-gritty of how to respond to tough feedback and suggests specific phrases you can use to show you're listening, even if you're not fully on board.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:How to Respond to Negative Feedback at Work That You Disagree With | Radical CandorListen, Challenge, Commit | Radical Candor Podcast 6 | 17Radical Candor Community6 Tips For How To Receive Feedback Well | Radical CandorFollow These 4 Steps to Create Psychological Safety in Your Teams | Fast CompanyTell Me Why I'm Wrong: Resolving Disagreements with Your Direct Reports | LinkedInThe Power Of Rituals At Work | Radical Candor Podcast 6 | 16How To Get Stuff Done | Radical Candor Podcast 4 | 2How To Give Candid Feedback Using The CORE Method | Radical CandorHow To Encourage Feedback Between Others In The Workplace | Radical CandorAlan Mullaly of Ford at Stanford Graduate School of Business | YouTubeConnect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionJason and Amy introduce the live streaming episode about disagreeing with feedback.(00:02:23) Listener Question: Disagreeing with FeedbackA listener's question about how to handle feedback they disagree with.(00:03:42) The Pocket Veto: The Dangers of Silent DisagreementThe concept of a "pocket veto" and why it's harmful to silently disagree with feedback.(00:05:27) Strategies to Handle DisagreementTips on how to approach feedback in the moment.(00:11:02) How to Create Space for DisagreementInviting challenges during feedback conversations to foster honest communication.(00:16:19) The “Listen, Challenge, Commit” FrameworkThe “Listen, Challenge, Commit” approach, which helps to handle feedback.(00:19:10) Personal Experiences with FeedbackA personal story about learning to approach feedback with curiosity and humility.(00:27:51) Following Up After Formal FeedbackHow to approach follow-up conversations after receiving formal feedback.(00:34:58) Psychological Safety and Radical CandorA listener question on the link between psychological safety and Radical Candor.(00:41:11) Creating a Culture of Learning with Radical CandorExamples of workplace rituals that reinforce Radical Candor and continuous learning.(00:45:29) Metaphors for Radical CandorUsing metaphors to understand Radical Candor in communication.(00:49:17) The Radical Candor Quadrants Whether people tend to fall more frequently into one of the Radical Candor quadrants.(00:54:09) Radical Candor TipTips on practicing Radical Candor, emphasizing listening, identifying, and committing to feedback.(00:57:17) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.
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    59 mins
  • Building Pockets of Excellence: Introducing Radical Candor to Your Team 6 | 39

    Building Pockets of Excellence: Introducing Radical Candor to Your Team 6 | 39
    Oct 9 2024
    Start small to make change more achievable and impactful.In this episode of the Radical Candor Podcast, Jason and Amy discuss how to introduce radical candor to teams effectively. They emphasize the importance of starting small, creating pockets of excellence, and the role of accountability and praise in fostering a feedback culture. The conversation also covers effective communication strategies for implementing change, real-world examples of cultural shifts, and practical tips for individuals and teams looking to embrace radical candor. The episode concludes with an invitation to join the Radical Candor community for ongoing support and resources.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Building a Radically Candid Culture | LinkedIn6 Steps for Rolling Out Radical Candor | Radical Candor3 Ways to Introduce Radical Candor's Feedback Framework to Your Organization | Radical CandorRadical Candor Book Discussion Guide | Radical CandorRadical Candor CommunityHow To Give Candid Feedback With the Radical Candor CORE Method | Radical CandorConnect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionJason and Amy introduce the topic of bringing Radical Candor into the workplace.(00:00:27) Starting with Small ChangesWhy starting with small steps is key to building a culture of Radical Candor.(00:02:57) Pockets of ExcellenceThe concept of pockets of excellence and why they are crucial for cultural change.(00:05:30) Highlighting Small SuccessesThe importance of highlighting successes rather than focusing on failures to drive cultural shifts.(00:08:30) Avoiding Overwhelming ChangeEffective communication about small wins to shift organizational perceptions and build optimism.(00:10:49) Small Change Success StoryA story on how small experiments can create big organizational change.(00:15:38) Making Feedback Visible and AccessibleSimple tools to share user feedback that can have a powerful impact on organizational culture.(00:19:37) Effective Communication for Cultural ChangeCommunicating the rationale behind introducing Radical Candor to a broader team.(00:24:07) Handling Executive SkepticismAddressing skepticism from executives and making the case for Radical Candor.(00:27:03) Building Momentum After Initial SuccessExpanding Radical Candor across more teams after initial success.(00:30:16) Individuals Practicing Radical CandorAdvice for individuals looking to start small and integrate Radical Candor into their work.(00:33:09) Radical Candor TipsTips for developing a more radically candid culture individually and in organizations.(00:34:56) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.
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    36 mins
  • The Role of Vulnerability in Leadership with Jacob Morgan 6 | 38

    The Role of Vulnerability in Leadership with Jacob Morgan 6 | 38
    Oct 2 2024
    How leaders can balance vulnerability with competence.Kim and Jacob Morgan, author of Leading with Vulnerability, discuss the power of vulnerability in leadership and its role in building trust and driving performance. They explore the common misconceptions about vulnerability, the balance between competence and connection, and how to navigate the fine line between strength and openness. Jacob shares stories of successful and failed leadership, emphasizing the importance of choosing the right moments to be vulnerable. The conversation also touches on how to foster psychological safety, deal with workplace bullies, and follow with vulnerability in challenging environments.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Denial: Why Business Leaders Fail to Look Facts in the Face—and What to Do About It | Richard TedlowLeading with Vulnerability: Unlock Your Greatest Superpower to Transform Yourself, Your Team, and Your Organization | Jacob MorganPerformance Improvement Plans | Radical Candor Podcast 5 | 20What Does Managing Out Mean? | Radical Candor Podcast 6 | 6 Beware The Fundamental Attribution Error | Radical Candor Podcast 5 | 8How To Give Candid Feedback Using The CORE Method | Radical Candor5 Proven Ways Checks And Balances In Management Bolster Teams | Radical CandorFollow these 4 steps to create psychological safety in your teams | Fast CompanyShrill | Lindy WestThe Vulnerable Leader Equation: A critical leadership development model for successful change management | HRDJacob MorganFortune lists tough bosses | UPI ArchivesCan Workplaces Have Too Much Psychological Safety? | HBRConnect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionAmy and Kim introduce guest Jacob Morgan, author of Leading with Vulnerability. (00:00:38) Defining Vulnerability in LeadershipThe concept of vulnerability in leadership and how it can be misinterpreted.(00:03:45) Denial in LeadershipHow denial impacts leadership and the challenges leaders face when addressing mistakes.(00:06:48) Exploiting VulnerabilityAn example of a leader who used an exployee’s vulnerability against them.(00:10:41) Self-Compassion in LeadershipThe need for self-compassion, particularly when vulnerability is exploited.(00:12:46) Vulnerability in Uncertain SituationsA step-by-step approach to assessing when and how to display vulnerability at work.(00:18:36) Knowing Who to TrustHow leaders and employees can discern when it’s appropriate to be vulnerable.(00:21:11) Effective Leadership in Times of CrisisA success story about Fleetwood Grobler’s leadership during a financial crisis at Sasol.(00:25:28) Dealing with Workplace BulliesThe complexities of vulnerability when facing workplace bullying.(00:33:03) Following with VulnerabilityTips on how to assertively respond to challenging leaders while maintaining professionalism.(00:37:18) Fundamental Attribution ErrorThe importance of not jumping to conclusions about people's intentions.(00:43:22) Creating Psychological SafetyThe balance between accountability and psychological safety.(00:45:37) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.
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    46 mins