• Q & A | Automated Phones vs Humans

  • Sep 13 2024
  • Length: 11 mins
  • Podcast

Q & A | Automated Phones vs Humans

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  • Summary

  • In today's Q & A, Chris and Christian dive into the ongoing debate of Automated Phone Systems vs. Human Interaction in customer service. Are automated systems helping businesses streamline operations, or are they driving customers away? We explore the pros and cons of each approach, real-life examples, and how both can impact your overall experience. Is it time to bring back more human contact, or is automation the future?

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