Episodes

  • 52. Navigating the AI revolution: the impact AI tools can have on small businesses, with Joseph Ours

    52. Navigating the AI revolution: the impact AI tools can have on small businesses, with Joseph Ours
    Oct 30 2024
    By now, we've all seen videos about artificial intelligence (AI) writing poems, musing about philosophy, or even hosting podcasts. This made us wonder, what are the possible implications for small business owners? Are these AI chatbots just a new trend, or are there some capabilities that can be leveraged to make small businesses more productive? In this episode, we're hearing from Joseph Ours, leader of the AI Strategy Practice at Centric Consulting. He is a technology futurist, passionate about driving innovation and digital transformation to his clients with speed and scale. He's going to explain what small business owners need to know about AI and answer questions that we’ve received from customers like: What considerations should small business owners have when deciding whether they should implement AI tools in their businesses? What are some concrete examples of AI increasing business productivity? How should business owners weigh the potential cost versus benefit of AI tools? What resources are available to help train employees to use AI tools? What are some common challenges small business owners face when integrating AI tools? Are you ready to take control of your future and start building your legacy? Visit getprovide.com. Provide is a division of Fifth Third Bank, National Association. All opinions expressed by the participant are solely their current opinions and do not reflect the opinions of Provide, its affiliates, or Fifth Third Bank. The participant’s opinions are based on information they consider reliable, but neither Provide, its affiliates nor Fifth Third Bank warrant its completeness or accuracy and should not be relied upon as such. This content is for informational purposes and does not constitute the rendering of legal, accounting, tax, or investment advice, or other professional services by Provide or any of its affiliates. Please consult with appropriate professionals related to your individual circumstances. All lending is subject to review and approval.
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    39 mins
  • 51. Introducing the experts who make up the Provide Advisory Network

    51. Introducing the experts who make up the Provide Advisory Network
    Sep 9 2024
    Finding a mentor to offer expert advice is key to successfully establishing a successful healthcare practice, but it can be a challenging and daunting step. That's why we're launching the Provide Advisory Network, a program that brings together healthcare practice owners and offers them a platform to share their experiences, perspectives, and expertise with other aspiring and established owners. This curated group of expert healthcare providers was selected based on their successes in the healthcare industry and entrepreneurship, as well as their ambition, creativity, and commitment to improving the industry's standard of care. They will serve as strategic content partners, contributing writers, and brand ambassadors for Provide. In this episode, we're meeting the inaugural class of seven Provide Advisory Network members to ask them the questions that our listeners most want answered, including: Tips for developing a business plan Critical steps to open a second location The biggest life lessons learned since opening How aspiring practice owners can prepare for upcoming trends Strategies for marketing a startup To learn more about the program, visit the Resources section at getprovide.com. Provide is a division of Fifth Third Bank, National Association. All opinions expressed by the participant are solely their current opinions and do not reflect the opinions of Provide, its affiliates, or Fifth Third Bank. The participant’s opinions are based on information they consider reliable, but neither Provide, its affiliates nor Fifth Third Bank warrant its completeness or accuracy and should not be relied upon as such. This content is for informational purposes and does not constitute the rendering of legal, accounting, tax, or investment advice, or other professional services by Provide or any of its affiliates. Please consult with appropriate professionals related to your individual circumstances. All lending is subject to review and approval.
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    37 mins
  • 50. What your personality type says about the business owner you’ll be, with Dr. Gerilyn Alfe, DMD, MBA

    50. What your personality type says about the business owner you’ll be, with Dr. Gerilyn Alfe, DMD, MBA
    Aug 28 2024
    We've all met them: The leader who throws out a thousand ideas a minute The big personality who can't be trusted to follow up on anything The boss who wants to be everyone's friend but can't make hard decisions The business owner who suffers from "paralysis by analysis" These stereotypes can be a drain on any business's productivity. However, when properly channeled and balanced, they can be high-achieving employers who lead their teams to greatness. In this episode, we're joined by Dr. Gerilyn Alfe, owner at Get Ahead Coaching and Consulting, and a former practicing dentist and dental practice owner of 25 years. In addition to her private practice, she’s worked as a speaker, hands-on instructor, and mentor to thousands of business owners throughout the country. She'll explain the four main personality types, provide insight into the strengths and weaknesses of each type, and offer advice on how to leverage these traits in business. Are you ready to take control of your future and start building your legacy? Visit getprovide.com. Provide is a division of Fifth Third Bank, National Association. All opinions expressed by the participant are solely their current opinions and do not reflect the opinions of Provide, its affiliates, or Fifth Third Bank. The participant’s opinions are based on information they consider reliable, but neither Provide, its affiliates nor Fifth Third Bank warrant its completeness or accuracy and should not be relied upon as such. This content is for informational purposes and does not constitute the rendering of legal, accounting, tax, or investment advice, or other professional services by Provide or any of its affiliates. Please consult with appropriate professionals related to your individual circumstances. All lending is subject to review and approval.
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    32 mins
  • 49. How to build a business that spans generations, with Dr. Joseph Legg II, DMD

    49. How to build a business that spans generations, with Dr. Joseph Legg II, DMD
    Jul 31 2024
    In a profession as deeply personal as small business ownership, it's no wonder that so many small businesses are passed from parent to child. However, we all know family dynamics can be complex. If you haven't clearly defined and agreed upon your roles, hierarchy, and succession plan, a business that spans generations may quickly reach its expiration date. In this episode, we're hearing from the son of a father-son duo of endodontists about what he’s learned from being in business with his father and his tips for successfully establishing a multi-generational business. Our guest, Dr. Joseph Legg II, bought MicroSurgical Endodontics of NEPA from his father, Dr. Joseph Legg, who has practiced endodontics for over three decades in Northeastern Pennsylvania. And together, we'll discuss: What inspires a son to purchase his father's business What it means to build a legacy in small town USA How to ensure a smooth transition of ownership Why it's important to seek external advice from industry experts The benefits and challenges of operating a multi-generational business Are you ready to take control of your future and start building your legacy? Visit getprovide.com. Provide is a division of Fifth Third Bank, National Association. All opinions expressed by the participant are solely their current opinions and do not reflect the opinions of Provide, its affiliates, or Fifth Third Bank. The participant’s opinions are based on information they consider reliable, but neither Provide, its affiliates nor Fifth Third Bank warrant its completeness or accuracy and should not be relied upon as such. This content is for informational purposes and does not constitute the rendering of legal, accounting, tax, or investment advice, or other professional services by Provide or any of its affiliates. Please consult with appropriate professionals related to your individual circumstances. All lending is subject to review and approval.
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    22 mins
  • 48. Accessibility: What you need to know when designing your practice, with Dustin Walker and Jim Nickle

    48. Accessibility: What you need to know when designing your practice, with Dustin Walker and Jim Nickle
    Jun 26 2024
    Adopted in 1990, the Americans with Disabilities Act (ADA) is a civil rights law that prohibits discrimination based on disability. The ADA also creates the framework for accessibility standards to which certain public facilities must adhere, including dental offices. The standards are complex, and the manner in which they're enforced is dependent on a number of factors. If you're building or expanding your practice, understanding these standards is crucial. In this episode, we're talking to a pair of experts from the Nashville area. Dustin Walker works in professional design and planning services at Nashville Dental Inc. across a wide range of specialties in the dental industry. Also joining us is Jim Nickle, principal at Nickle Architects, PLLC, with over 25 years of experience as a practicing architect. Together, we'll cover: Approaching your buildout with ADA compliance in mind to ensure seamless integration Familiarizing yourself with important ADA standards, when they apply, and why Learning the advantages of building from the ground up versus renovating Are you ready to take control of your future and start building your legacy? Visit getprovide.com. Provide is a division of Fifth Third Bank, National Association. All opinions expressed by the participant are solely their current opinions and do not reflect the opinions of Provide, its affiliates, or Fifth Third Bank. The participant’s opinions are based on information they consider reliable, but neither Provide, its affiliates nor Fifth Third Bank warrant its completeness or accuracy and should not be relied upon as such. This content is for informational purposes and does not constitute the rendering of legal, accounting, tax, or investment advice, or other professional services by Provide or any of its affiliates. Please consult with appropriate professionals related to your individual circumstances. All lending is subject to review and approval.
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    26 mins
  • 47. How to foster an inclusive culture in your business, with Kala Gibson

    47. How to foster an inclusive culture in your business, with Kala Gibson
    Jun 12 2024
    Diversity, equity, and inclusion (DEI) are huge topics at today's largest companies. But, what about at your practice, especially when you're a small business owner? How should we go about fostering a culture of inclusion when we only have a team of several people? Answering these questions is key to building a practice in which the best candidates will want to work, and does the most good for the community at large. In this episode, we're speaking with Kala Gibson, the Executive Vice President and Chief Corporate Responsibility Officer at Fifth Third Bank, about why it's imperative to create an inclusive workplace and the impact that it can have on an organization. We'll discuss: How to define inclusivity in the modern context Why it's important to foster an inclusive workplace at your practice What lessons we can learn from larger organizations that have built successful DEI programs What is the business imperative for inclusivity How the notion of inclusivity is evolving and will continue to evolve in the future Are you ready to take control of your future and start building your legacy? Visit getprovide.com. Provide is a division of Fifth Third Bank, National Association. All opinions expressed by the participant are solely their current opinions and do not reflect the opinions of Provide, its affiliates, or Fifth Third Bank. The participant’s opinions are based on information they consider reliable, but neither Provide, its affiliates nor Fifth Third Bank warrant its completeness or accuracy and should not be relied upon as such. This content is for informational purposes and does not constitute the rendering of legal, accounting, tax, or investment advice, or other professional services by Provide or any of its affiliates. Please consult with appropriate professionals related to your individual circumstances. All lending is subject to review and approval.
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    27 mins
  • 46. Leave your community better than you found it, with Dr. Chriska Mustafa, DDS, and Dr. Kevin M. Kenny, DDS

    46. Leave your community better than you found it, with Dr. Chriska Mustafa, DDS, and Dr. Kevin M. Kenny, DDS
    May 29 2024
    Aspiring and established business owners often share a common goal to make a difference in their community beyond their place of business. Many successful business owners are actively involved in community service, donating their time, skills, and resources to give back. However, starting a philanthropic effort from scratch takes inspiration. So, in this episode, we're introducing you to two providers who have discovered their own unique approaches to philanthropy. Dr. Chriska Mustafa, DDS, is co-owner at Root Modern Dentistry in Ashland, Virginia, where they have incorporated a partnership with One Tree Planted to improve the environment. Dr. Kevin Kenny, DDS, is associate clinical professor at University of California-San Diego in their Department of Family Medicine. What he founded as a simple study club has grown to include a massive philanthropic giving effort and an international service mission. Together, we'll discuss: How business owners can identify ways to give back to their respective communities What challenges entrepreneurs may face when establishing a philanthropic effort Why philanthropy is good for business What common mistakes business owners may make when they're launching a philanthropic effort How to sustain and grow your philanthropy over time Are you ready to take control of your future and start building your legacy? Visit getprovide.com. Provide is a division of Fifth Third Bank, National Association. All opinions expressed by the participant are solely their current opinions and do not reflect the opinions of Provide, its affiliates, or Fifth Third Bank. The participant’s opinions are based on information they consider reliable, but neither Provide, its affiliates nor Fifth Third Bank warrant its completeness or accuracy and should not be relied upon as such. This content is for informational purposes and does not constitute the rendering of legal, accounting, tax, or investment advice, or other professional services by Provide or any of its affiliates. Please consult with appropriate professionals related to your individual circumstances. All lending is subject to review and approval.
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    30 mins
  • 45. Inside mental health in the healthcare industry and how to protect it, with Laura Magnuson M.A., M.S., LAMFT

    45. Inside mental health in the healthcare industry and how to protect it, with Laura Magnuson M.A., M.S., LAMFT
    May 15 2024
    In a field where helping others is one’s daily routine, the irony is that so many healthcare providers don't seek help themselves when they need it. May is Mental Health Awareness Month; and in this episode, we're attempting to remove the stigma around discussing one's mental health, because in the healthcare industry, the need is seemingly greater than in others. The statistics are shocking: Healthcare providers rank at No. 11 on the Center for Disease Control’s list of the top 30 occupations likely to die by suicide. Another 2019 CDC study shows veterinarians are between two and four times more likely to die by suicide than the general population. Our guest in this episode is Laura Magnuson, the vice president of clinical engagement and a licensed associate marriage and family therapist at Talkspace. As a Mental Health First Aid instructor, she is passionate about mental health education and how that translates into an effective and healthy workspace. Together, we'll discuss: How stress can manifest in your physical health How to break the stigma surrounding discussions of mental health What simple strategies can help you cope with stress on a daily basis How practice owners can facilitate a healthy practice What to do if you or someone you know is in crisis What crisis and non-crisis services are available by dialing 988, the Suicide and Crisis Lifeline Provide is a division of Fifth Third Bank, National Association. All opinions expressed by the participant are solely their current opinions and do not reflect the opinions of Provide, its affiliates, or Fifth Third Bank. The participant’s opinions are based on information they consider reliable, but neither Provide, its affiliates nor Fifth Third Bank warrant its completeness or accuracy and should not be relied upon as such. This content is for informational purposes and does not constitute the rendering of legal, accounting, tax, or investment advice, or other professional services by Provide or any of its affiliates. Please consult with appropriate professionals related to your individual circumstances. All lending is subject to review and approval.
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    34 mins