Episode 215 of the Pool Nation Podcast Edgar, Zac and John host Josh Sandler, CEO of Gold Medal Pools. They dive into a range of topics, including Josh's incredible legacy story in the pool industry, beginning with his father and continuing to his own leadership today. Josh shares key business insights, such as the importance of employee and customer retention, scaling a business, and creating operational excellence.

Timestamp Highlights:

• [00:00:00] - Intro to the Pool Nation podcast
• [00:05:00] - Josh’s story of Gold Medal Pools and building a family legacy
• [00:22:00] - How Gold Medal Pools thrived during the 2008 recession
• [00:39:00] - Discussion on the impact of COVID-19 and the Texas Freeze on the business
• [00:55:00] - Behind the scenes: How Josh and his team use data to drive business success
• [01:05:00] - Importance of employee empowerment and operational efficiency
• [01:15:00] - How to focus on pricing, cost of goods, and building profitable relationships with customers
• [01:25:00] - Josh’s vision for giving back to the pool industry and creating long-term business strategies

Josh emphasizes the power of servant leadership, scaling with intention, and the significance of building long-term customer and employee relationships. The podcast also serves as a build-up to his involvement in upcoming Pool Nation Conference business classes, where he’ll share strategies for growth, financials, and an exit strategy.

In episode 214 of the Pool Nation Podcast! Today, Edgar is joined by John "JJ Flawless" and Zac "The Pool Boy" Nicholas, along with special co-host Megan Kendrick from Pool Pro Magazine. This week’s episode features a special discussion with James Broderick, Aidan Dunn, and Nick LaPointe, nominees for the prestigious Pool Nation Awards – 30 Under 40 Pool Pro of the Year category.

Discussion Highlights:

• [00:02:00] Megan talks about her journey with Pool Pro Magazine, her podcast experience, and admiration for great interviewers.
• [00:03:00] James Broderick joins the conversation, sharing his experiences as a one-man show pool service business in North Carolina and how he balances his business responsibilities while maintaining strong customer relationships.
• [00:06:00] Aidan Dunn from San Diego jumps in to talk about his experiences growing his family business and winning multiple industry awards, including the 2023 Pool Nation Pool Guy of the Year.
• [00:10:00] Edgar discusses the upcoming Pool Nation Conference at the PSP Expo, where attendees can look forward to hands-on classes, networking opportunities, and learning tracks designed to enhance technical, business, and retail skills.
• [00:17:00] Nick LaPointe shares insights into running a 1,300-account pool service company, partnering with his long-time friend Ray, and their unique business model. He also discusses the Pool & Spa Apprenticeship Training and his commitment to employee growth.
• [00:32:00] Edgar, Megan, and the nominees discuss the importance of community in the pool industry, fostering relationships between service pros, and supporting one another to elevate the trade as a whole.

Wrap-up:

• [01:12:00] Megan wraps up with final thoughts, mentioning the new Pool Pro Magazine issue featuring Pool Nation, and encourages everyone to attend the upcoming Pool Nation Awards and other exciting events at the PSP Expo in Dallas.
• [01:28:00] Closing remarks, including a shout-out to Jake from Jake’s Pool Care, another 30 Under 40 nominee who specializes in pool startups.