Marci Strauss, PharmD, Manager, Clinical Operations at Pharmacy First talks about medication adherence and clinical services in 2025 and what expectations and opportunities are available for pharmacies this year.

Podcast Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts, asks Strauss about revenue generating clinical services programs, continuous quality improvement, and how to prioritize these programs throughout 2025. Strauss recommends the pharmacist work with staff to understand contracts, review patient outreach and communications, and leverage appointment based models.

https://www.pharmacyfirst.com/

Marie Smith, PharmD, FNAP, Henry A. Palmer Professor - Pharmacy Practice and Asst. Dean -- Practice and Public Policy Partnerships at UCONN School of Pharmacy, explains the value of including pharmacists into primary care teams for clinical services.
PQS Quality Corner Show Host Nick Dorich asks Smith to talk about her Health Affairs publication from a November 2024, "Building The Primary Care Workforce With Pharmacist Clinical Services." Smith elaborates on why pharmacists are necessary team members for Primary Care Teams, and how their services can help with the rising population demand. Pharmacists can also help decrease workload hours and increase in patient access and care.

Read the full article: Building the Primary Care Workforce with Pharmacist Clinical Services- Health Affairs Nov. 13, 2024

Todd Sega, Managing Director of Pharmacy at PQS by Innovaccer, predicts five key changes will drive pharmacy’s value-based care evolution in 2025 in this PQS Quality Corner Show episode.

Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts, acts as host on this episode and interviews Todd on key changes to non-dispensing revenue opportunities, pharmacy-payer partnerships, medicare market changes and more.