• OLE Ep. 117 - Maximizing Customer Retention with JP Scoville from Cinch

  • Aug 22 2024
  • Length: 33 mins
  • Podcast

OLE Ep. 117 - Maximizing Customer Retention with JP Scoville from Cinch

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  • Summary

  • In this episode of the Quick Lube Expert Podcast, host M. Kevin Davis is joined by JP Scoville from Cinch to explore innovative strategies for customer retention in the quick lube industry. They discuss the power of personalized marketing and customer journey management, sharing valuable insights on how to keep guests coming back. JP reveals a four-phase approach to customer retention, including the importance of timely communication, review generation, and tailored offers. This episode is packed with actionable advice to help quick lube operators enhance their customer experience and grow their businesses.

    For more information and updates, follow us on social media and subscribe to the podcast.

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    To learn more about how Quick Lube Expert can help you, visit: https://www.quicklubeexpert.com

    To learn more about what M. Kevin Davis has to offer, visit: https://www.mkevindavis.com

    Sign up for your FREE Discovery Assessment at: https://www.quicklubeexpert.com/discovery-signup

    Get your copy of the Quick Lube Expert Book on Amazon: (CLICK HERE to buy the Book)

    To learn more about Cinch and redeem your Gift Card Offer: https://cinch.io/qle/

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