• Redefining The Digital Frontier: The Evolving Landscape of Web Design
    Dec 12 2024

    Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they dive into the latest innovations transforming the web design industry, where cutting-edge technology and evolving user needs are reshaping the way we approach digital experiences, as websites increasingly adapt to individual preferences and behaviors.

    In this insightful episode, Kerry and Jimmy explore how the world of web design is undergoing a dramatic transformation, driven by emerging technologies, shifting user expectations, and evolving industry trends. From the rise of mobile-first design and accessibility standards to the integration of AI, automation, and immersive experiences, the web design landscape is rapidly adapting to meet the demands of a dynamic digital audience and modern world.

    Kerry and Jimmy’s Words of Wisdom: “In the ever-evolving world of web design, innovation is about more than just keeping up with trends—it’s about crafting digital experiences that resonate deeply with users, fostering meaningful connections, and driving engagement. It’s about embracing inclusivity to ensure that every individual, regardless of ability or background, feels empowered to navigate and interact seamlessly.”

    Resources: Marketing Built for The Modern Economy

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    27 mins
  • Transparency and Trust: Navigating the Challenges of Data Sharing
    Dec 5 2024

    Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they discuss the complexities of sharing sensitive information across organizations, providers, and platforms to effectively communicate, process, and transact business in today’s highly regulated multifamily housing industry.

    In this episode, Kerry and Jimmy explore the balancing act between maintaining data privacy and unlocking the collaborative potential of shared information to process leads and qualify renters. They unpack the minefield of handling sensitive information, including navigating ever-evolving regulations, mitigating cybersecurity risks, and building trust among stakeholders through fostering transparency by incorporating ethical data practices.

    Kerry and Jimmy’s Words of Wisdom: “In an increasingly interconnected world, data sharing has become a critical driver of innovation, collaboration, and progress. Establishing clear data governance frameworks, utilizing cutting-edge encryption technologies, and promoting open dialogue between partners is critical to maintaining trust and integrity of the process.”

    Resources: Building Technology for Next Generation Renters

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    27 mins
  • The Power of Giving Back: Making an Impact Through Philanthropy
    Nov 28 2024

    Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they explore how organizations weave giving back into their core missions, highlight the impact of community involvement in building stronger relationships, and reveal how acts of service foster personal growth and a deeper sense of fulfillment for teams and partners alike.

    In this inspiring episode, Kerry and Jimmy delve into the transformative power of giving back, shedding light on how even the smallest acts of generosity can spark a chain reaction of positive change. They discuss how giving uplifts individuals in need, fosters stronger, more resilient communities, and drives meaningful growth within businesses. By sharing personal anecdotes, industry examples, and actionable strategies, Kerry and Jimmy highlight the profound impact that generosity can have.

    Kerry and Jimmy’s Words of Wisdom: “Giving back isn’t just about offering support or resources to those in need—it’s about making a meaningful difference that creates a ripple effect far beyond the initial act. It’s about building a legacy of kindness, fostering deeper connections, and finding a sense of purpose that not only transforms the lives of others but also enriches our own in ways we never imagined."

    Resources: The Power in Making a Difference

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    19 mins
  • Micro-Tasking Unplugged: Leveraging Technology to Limit Distractions
    Nov 21 2024

    Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they discuss how micro-tasks— those small, repetitive interruptions that chip away at focus—can disrupt productivity and mental clarity. Discover how leveraging technology to filter distractions and automate routine tasks can help you reclaim valuable time and stay focused on what truly matters.

    In this episode, Kerry and Jimmy delve into the psychology of constant interruptions and their impact on productivity, often costing property management teams up to half a day of valuable time. They discuss how implementing a robust suite of tech tools—from self-service chatbots and online portals to digital onboarding processes—combined with automation and artificial intelligence can transform operations. By streamlining workflows, enhancing customer experiences, and driving efficiency, these technologies empower teams to focus on what truly matters and achieve greater organizational success.

    Kerry and Jimmy’s Words of Wisdom: “In a world overwhelmed by constant notifications, endless to-do lists, and digital noise, maintaining focus is more challenging than ever. By integrating self-service and automated technologies, you can reduce daily distractions for your customers while empowering your team to concentrate on the larger projects that drive your business forward.”

    Resources: Leading The Way in Driving Digital Transformation

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    25 mins
  • The Evolution of Leasing: Exploring AI, Automation, and Self-Service
    Nov 14 2024

    Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they discuss the transformative role of technology in the multifamily housing industry and how the sector needs to accelerate adoption to meet the demands of modern renters through reimagining transactions at every stage of the renter lifecycle.

    In this episode, Kerry and Jimmy explore how cutting-edge technologies, such as artificial intelligence, automation, and self-service platforms, transform the multifamily housing industry, revolutionizing everything from leasing and resident services to property management and operations. They explore the evolution of AI-powered platforms and automated solutions that significantly improve efficiency, accuracy, and service delivery over manual processes.

    Kerry and Jimmy’s Words of Wisdom: “Automated marketing and leasing workflows ensure prospective renters receive timely follow-up and communication to shorten leasing cycles and reduce human error. By integrating automation into daily operations, multifamily properties can significantly reduce overhead, eliminate redundancies, and improve overall productivity.”

    Resources: Driving Rapid Transformation Across The Multifamily Housing Industry

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    25 mins
  • Junk Fee Act Compliance: Displaying The True Cost of Leasing to Renters
    Nov 7 2024

    Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they discuss the Junk Fee Act for Rental Housing, which is designed to bring greater transparency and fairness to the rental process and ensure that renters are not caught off guard by unexpected costs, through requiring clear disclosure of all fees upfront.

    In this episode, Kerry and Jimmy dive into the potential implications of the Junk Fee Act, as they explore the types of fees it targets and discuss how multifamily housing operators might adapt their practices through disclosing those fees at various stages of the process – starting with marketing. They discuss how providing this level of transparency from the beginning can benefit renters and cause operators to streamline their fee structures.

    Kerry and Jimmy’s Words of Wisdom: “By shedding light on the true cost of renting from the start, we’re not just meeting a regulation—we’re building trust and reshaping renter expectations. The Junk Fee Act challenges us to redefine what transparency really means in multifamily housing. It’s about turning what used to be hidden costs into a clear, upfront commitment to our renters, making sure they know exactly what to expect from day one.”

    Resources: Junk Fee Act Compliant Solution for Multifamily Housing

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    26 mins
  • Avoiding The Accessibility Overlay Trap: Real Solutions for ADA-Compliant Multifamily Websites
    Oct 31 2024

    Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they discuss the critical importance of building an inclusive digital experience for everyone and break down how properly implementing the latest Web Content Accessibility Guidelines (WCAG) across websites and related digital services can ensure compliance and create a seamless experience for all users, including those with disabilities.

    In this episode, Kerry and Jimmy dive into the pitfalls of using accessibility overlay widgets as a quick-fix solution, explaining how these tools often fail to address the core coding issues that make navigation challenging for assistive technologies like screen readers. They discuss how overlays have been cited as inadequate for ADA compliance in recent lawsuits, with users arguing that overlays create a false sense of accessibility without genuinely meeting their needs.

    Kerry and Jimmy’s Words of Wisdom: “Accessibility is essential in multifamily housing, especially given its connection to the Fair Housing Act. Property websites are the primary digital gateway for prospective and current residents to access information, apply for housing, and obtain services. Just as multifamily operators prioritize accessibility in their physical buildings, they should ensure equal access to their digital assets, enabling all users to engage fully, regardless of physical abilities.

    Resources: Sparking Global Change Through Making Digital Services Accessible

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    28 mins
  • Diving Deep into Multifamily Analytics Through Slicing and Dicing Data
    Oct 24 2024

    Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, explore how, in the evolving world of multifamily housing, data is the key to unlocking new levels of operational efficiency and profitability to stay ahead of the competition, improving services, and forecast leasing trends to prevent vacancy issues.

    In this episode, Kerry and Jimmy delve into how data has become one of the most valuable assets in the multifamily housing industry. Data allows property managers to uncover hidden patterns, predict trends, and make smarter decisions to enhance operations and maximize revenue. This podcast breaks down the process of slicing and dicing data in a method that allows operators to extract granular insights that can lead to better decision-making.

    Kerry and Jimmy’s Words of Wisdom: “Moving from gut-feel decisions to data-backed strategies ensures more accurate and confident choices in property management. Whether it's analyzing leasing trends, resident behavior, or financial performance, slicing and dicing data enables operators to focus on the specifics that matter most to their property portfolios.”

    Resources: Reshaping The Future of Multifamily With AI-Powered Platforms

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    30 mins