In the second half of our two-part conversation with Patrick, our Head of Assurance, Jack, and Roger discuss a range of key topics. This episode dives into trade plates, MoDel, giving passengers lifts, and speeding, offering valuable insights for drivers.

In this first of a two-part series, hosts Jack and Roger talk with Patrick Stanley, Head of Assurance at Engineius, about the challenges drivers face on the road. From insurance questions to dealing with the unexpected, such as accidents, damages or on-site issues, Patrick shares key insights to help drivers stay safe and prepared. Don’t miss this episode!

In Episode 3, Jack and Roger dive into questions submitted by the driver community, offering valuable answers and insights on the topics everyone’s been curious about. Here's the lineup of questions and discussions:

- 04:52 Clive B: Cancellation fees

- 10:15 John: Aborts, cancellations, and deflated tyres

- 13:00 Gavin I: Collection and drop-off windows vs. job details

- 23:17 Paul K: Handling conflicting driver notes—what to prioritise

- 30:34 (Unknown): Cleaning guidelines for vans

Have a question? Submit it via Podcast@engineius.co.uk

In episode two, Jack and Roger cover a range of topics, from recruitment strategies—comparing the old approaches to the new—to driver satisfaction. They also introduce the Driver Services Department, sharing insights into its purpose, the benefits it brings, and the goals we aim to achieve. Tune in for an in-depth look at how these changes are shaping the future of our driver operations.

In our first episode, Jack and Roger “drive” into the topic of Handbacks and Aborts. With so many moving parts in the logistic industry, things don't always go as planned. Join Jack and Roger as they explore how these challenges affect you, our drivers, Engineius, and our customers. They also offer insights from the drivers’ perspective, shedding light on how the business tackles topics raised by the network.