Episodes

  • LF10 AI Made This Pod: Sort Of
    Nov 11 2024

    In this unique episode of Looking Forward, Alejandro and Jennifer dive into the role of agentic AI in content creation and beyond. From discussing the tools they use, like Descript, to exploring how AI-driven assistants support their workflow, they peel back the curtain on the behind-the-scenes process. The conversation highlights how agentic AI could evolve and potentially shift industries, with real-world examples from JPMorgan Chase, Amazon, and Google’s DeepMind. They debate the limitations and ethical implications of AI taking on a more independent, creative role.


    Key takeaways include:


    1. Current AI tools enhance efficiency in research and structuring but heavily depend on human input.

    2. Companies are leveraging agentic AI for impactful, controlled decision-making, yet still within human-set boundaries.

    3. While AI shows potential for greater autonomy, it lacks the human ethics, intuition, and creative touch that make content meaningful.

    4. The thought-provoking question: Would you tune in to a podcast made entirely by AI, or does the human element make all the difference?


    Tune in for insights, debates, and an exclusive snippet showcasing AI-generated voice clones. Is the future of podcasting set to change forever?


    Join us to explore and, as always, keep looking forward.


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    References & Resources: ⁠⁠https://www.LookingForward.fm⁠⁠


    Stay ahead of the curve with more candid conversations on tech, business, and leadership by following Looking Forward on:

    • Spotify (⁠⁠https://open.spotify.com/show/26hDayOakq9Skp5lwUX4OY⁠⁠)⁠
    • Apple Podcasts (⁠⁠https://podcasts.apple.com/us/podcast/looking-forward/id1762689529⁠⁠)
    • Youtube⁠ (⁠⁠https://www.youtube.com/@LookingForward-fm⁠⁠)
    • Or wherever else you get your podcasts.For updates, behind-the-scenes content, and more, don’t forget to ⁠follow us on Instagram⁠. ⁠⁠https://www.instagram.com/lookingforward.fm⁠⁠


    -- An ⁠Ampersand Consulting⁠ production. ⁠⁠https://www.thinkampersand.com⁠

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    15 mins
  • LF09 Cracks in the Foundation: The Rise & Fall of Middle Management
    Oct 29 2024

    In this episode of Looking Forward, Alejandro and Jen dive into a powerful trend reshaping industries: the changing role of middle management. Once the backbone of corporate structure, middle management is now facing a crossroads due to tech advances, flatter hierarchies, and new approaches to team dynamics.

    Tune in as we explore:

    • The history and evolution of middle management, from the Industrial Revolution to today
    • How companies like Amazon, Google, and Netflix are leveraging technology to streamline operations and reduce management layers
    • The opportunities and risks associated with a leaner management structure, including impacts on employee engagement, mentorship, and decision-making

    Whether you’re a manager, a leader, or someone adapting to today’s fast-evolving work environment, this episode offers valuable insights on navigating this shift.

    Listen now to discover how you can thrive in a tech-driven, agile workplace.


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    References & Resources: ⁠https://www.LookingForward.fm⁠


    Stay ahead of the curve with more candid conversations on tech, business, and leadership by following Looking Forward on:

    • Spotify (⁠https://open.spotify.com/show/26hDayOakq9Skp5lwUX4OY⁠)⁠
    • Apple Podcasts (⁠https://podcasts.apple.com/us/podcast/looking-forward/id1762689529⁠)
    • Youtube⁠ (⁠https://www.youtube.com/@LookingForward-fm⁠)
    • Or wherever else you get your podcasts.For updates, behind-the-scenes content, and more, don’t forget to ⁠follow us on Instagram⁠. ⁠https://www.instagram.com/lookingforward.fm⁠


    -- An ⁠Ampersand Consulting⁠ production. ⁠https://www.thinkampersand.com⁠

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    13 mins
  • LF08 Looking Forward to 2025: The Signals Amidst the Noise
    Oct 18 2024

    In this episode of Looking Forward, Alejandro Jagerman, CEO of Ampersand Consulting, and Jen, Director of Operations, discuss key strategies for planning 2025 amidst the noise of today's business landscape.

    They explore three essential questions:

    1. How to equip teams with the skills they need for the future
    2. How AI can enhance creativity across all levels of an organization
    3. How to synergize human expertise with AI to solve complex challenges.

    Alejandro and Jen share practical insights on fostering a culture of AI literacy, breaking down silos, and embracing bold, innovative goals for the year ahead.

    Whether you’re shaping your organization’s future or exploring AI’s potential, this episode provides valuable takeaways to help you thrive in 2025.


    ---

    References & Resources:
    https://www.LookingForward.fm


    Stay ahead of the curve with more candid conversations on tech, business, and leadership by following Looking Forward on:

    • Spotify (https://open.spotify.com/show/26hDayOakq9Skp5lwUX4OY)⁠
    • Apple Podcasts (https://podcasts.apple.com/us/podcast/looking-forward/id1762689529)
    • Youtube⁠ (https://www.youtube.com/@LookingForward-fm)
    • Or wherever else you get your podcasts.For updates, behind-the-scenes content, and more, don’t forget to ⁠follow us on Instagram⁠.
      https://www.instagram.com/lookingforward.fm


    --
    An ⁠Ampersand Consulting⁠ production.
    https://www.thinkampersand.com

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    19 mins
  • LF07 Unlocking Product Maturity: A Conversation with Beth Hedger
    Oct 11 2024

    In this episode of Looking Forward, Beth Hedger, Principal of Digital Innovation at Ampersand Consulting, dives into the concept of product maturity and why it’s essential for organizations navigating today’s fast-paced tech landscape.

    Together with Jen and Alejandro, Beth discusses how product teams can stay nimble, embrace AI disruption, and prepare for the next wave of innovation. They break down key strategies to future-proof your organization, from enhancing team capabilities to optimizing processes for growth.

    Whether you’re leading a product team or strategizing for the next big tech shift, this episode offers actionable insights to help you stay ahead.


    Connect WIth Us On Linkedin:

    ⁠Beth Hedger⁠ | ⁠Jen Robinson⁠ | ⁠Alejandro Jaegerman⁠


    References & Resources:

    https://www.LookingForward.fm


    🚀 Stay ahead of the curve with more candid conversations on tech, business, and leadership by following Looking Forward in:


    Spotify (https://open.spotify.com/show/26hDayOakq9Skp5lwUX4OY)⁠


    Apple Podcasts (https://podcasts.apple.com/us/podcast/looking-forward/id1762689529)

    Youtube⁠ (https://www.youtube.com/@LookingForward-fm)

    Or wherever else you get your podcasts.



    For updates, behind-the-scenes content, and more, don’t forget to ⁠follow us on Instagram⁠. https://www.instagram.com/lookingforward.fm

    --

    An ⁠Ampersand Consulting⁠ production.

    https://www.thinkampersand.com

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    24 mins
  • LF06 Pragmatic Optimism: Real Talk From A Small Consultancy
    Oct 4 2024

    In this special episode of Looking Forward, Alejandro and Jen take a step back from the usual business tech topics to have an honest conversation about the realities of running a small consultancy in today’s economy. As Ampersand Consulting continues to face challenges in a post-pandemic world, they share candid insights into the highs and lows of their journey, including dealing with inflation, rising interest rates, and navigating the professional services industry.


    They also explore how new technologies like generative AI are leveling the playing field for smaller firms, offering hope and a roadmap to compete against much larger organizations. With humor and heart, Alejandro and Jen dive deep into what it really means to “win” in the consulting world—and the impact they strive to leave on their clients.


    If you’re a business leader, consultant, or entrepreneur, this episode will resonate as they unpack the real talk behind the headlines. Tune in for a refreshingly open conversation on how to stay resilient, optimistic, and grounded while navigating uncertainty.


    Key Takeaways:

    • The effect of inflation on the professional services industry and Ampersand’s approach to navigating it.

    • Real talk about the post-pandemic shift in client expectations and consulting realities.

    • The potential of generative AI to help smaller consultancies compete with industry giants.

    • Personal reflections on the meaning of success, both for Ampersand and its clients.


    References & Resources:

    https://www.LookingForward.fm


    🚀 Stay ahead of the curve with more candid conversations on tech, business, and leadership by following Looking Forward in:


    Spotify (https://open.spotify.com/show/26hDayOakq9Skp5lwUX4OY)⁠


    Apple Podcasts (https://podcasts.apple.com/us/podcast/looking-forward/id1762689529)

    Youtube⁠ (https://www.youtube.com/@LookingForward-fm)

    Or wherever else you get your podcasts.


    For updates, behind-the-scenes content, and more, don’t forget to ⁠follow us on Instagram⁠. https://www.instagram.com/lookingforward.fm

    --

    An ⁠Ampersand Consulting⁠ production.

    https://www.thinkampersand.com

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    25 mins
  • LF05 AI Adoption: Consumers, Integrators & Creators | with Doug Smith
    Sep 16 2024

    In this episode of Looking Forward, Doug, Principal D&A Consultant at Ampersand Consulting, breaks down the three types of AI adoption—Consumers, Integrators, and Creators—and shares how organizations can determine where they fit along the AI spectrum.

    Alongside Jen and Alejandro, they explore real-world examples of AI integration, the evolution of generative AI, and the shifting landscape of tools like Salesforce.

    Whether you're just starting to explore AI or are refining your existing strategy, this episode provides valuable insights to help you navigate the rapidly evolving world of artificial intelligence.


    Connect WIth Us On Linkedin:

    Douglas Smith | Jen Robinson | Alejandro Jaegerman


    References & Resources:

    https://www.LookingForward.fm


    🚀 Stay ahead of the curve with more candid conversations on tech, business, and leadership by following Looking Forward in:


    Spotify (https://open.spotify.com/show/26hDayOakq9Skp5lwUX4OY)⁠


    Apple Podcasts (https://podcasts.apple.com/us/podcast/looking-forward/id1762689529)

    Youtube⁠ (https://www.youtube.com/@LookingForward-fm)

    Or wherever else you get your podcasts.


    For updates, behind-the-scenes content, and more, don’t forget to ⁠follow us on Instagram⁠. https://www.instagram.com/lookingforward.fm

    --

    An ⁠Ampersand Consulting⁠ production.

    https://www.thinkampersand.com

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    23 mins
  • LF04 Return On AI: Operational Efficiency, Revenue Growth, and Cost Savings
    Aug 30 2024

    Join Jen, Director of Operations at Ampersand Consulting, and Alejandro, CEO, as they dive into the critical question facing today’s leaders: How can you truly measure the ROI of your AI investments?


    This episode of Looking Forward unpacks the tangible and strategic returns of AI across three focal areas—operational efficiency, revenue growth, and cost savings.

    With insights from recent studies and real-world applications, discover how businesses can harness AI for not only immediate benefits but also long-term strategic gains.


    Whether you’re looking to refine your AI strategy or just starting, this episode offers essential guidance on balancing immediate impacts with future potential.


    References & Resources:

    https://www.LookingForward.fm


    🚀 Stay ahead of the curve with more candid conversations on tech, business, and leadership by following Looking Forward in:


    Spotify (https://open.spotify.com/show/26hDayOakq9Skp5lwUX4OY)⁠


    Apple Podcasts (https://podcasts.apple.com/us/podcast/looking-forward/id1762689529)

    Youtube⁠ (https://www.youtube.com/@LookingForward-fm)

    Or wherever else you get your podcasts.


    For updates, behind-the-scenes content, and more, don’t forget to ⁠follow us on Instagram⁠. https://www.instagram.com/lookingforward.fm

    --

    An ⁠Ampersand Consulting⁠ production.

    https://www.thinkampersand.com

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    23 mins
  • LF03 From Surviving to Thriving: Essential Strategies for Economic Resilience
    Aug 21 2024

    Can your business thrive during an economic downturn? Learn the secrets of success from industry giants as we uncover the strategies that helped Apple and Amazon not only survive but flourish through past crises. Join us on "Looking Forward" with hosts Jen and Alejandro as we dissect the critical importance of continuing to invest in innovation and employee training, even when times are tough. Backed by compelling data, we'll show you how companies that prioritize these areas consistently outshine their competitors when the economy rebounds.

    From cultivating a culture of creativity to navigating the complexities of implementation, we leave no stone unturned in our quest to help you accelerate innovation during challenging times.


    Balancing the immediate need to cut costs with long-term growth goals is no easy feat. In our second chapter, we take a deep dive into strategic cost reduction and differentiate it from mere budget slashing.

    Real-world examples from McDonald's and the tech industry demonstrate how targeted reductions can simultaneously maintain core capabilities and set the stage for future success. We explore the fine line between achieving cost efficiency and risking employee burnout, emphasizing the importance of thoughtful, strategic decisions that protect your business's culture and morale.


    Don't miss out on actionable insights that can help you navigate the current economic climate with a balanced approach to both short-term survival and long-term prosperity.


    References & Resources:

    5 Ways to Innovate Through an Economic Downturn
    Steering Through an Economic Downturn: The Urgency of Upskilling Your Workforce
    Why Companies Can’t Afford to Stop Innovating in an Economic Downturn
    Mastering Cost Management: Navigating Economic Downturns with Automation
    Using the Next Recession to Change the Game



    🚀 Stay ahead of the curve with more candid conversations on tech, business, and leadership by following Looking Forward in:


    Spotify (https://open.spotify.com/show/26hDayOakq9Skp5lwUX4OY)⁠


    Apple Podcasts (https://podcasts.apple.com/us/podcast/looking-forward/id1762689529)

    Youtube⁠ (https://www.youtube.com/@LookingForward-fm)

    Or wherever else you get your podcasts.


    For updates, behind-the-scenes content, and more, don’t forget to ⁠follow us on Instagram⁠. https://www.instagram.com/lookingforward.fm

    --

    An ⁠Ampersand Consulting⁠ production.

    https://www.thinkampersand.com


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    25 mins