• Securing the Legacy: A Financial Planner talks Essential Succession Planning Strategies for Textile Rental Companies
    Oct 15 2024

    In episode 9 of Laundry Talks, we're excited to welcome TJ Acerra, the President and Founder of Avail Wealth Group, as our special guest. We'll explore succession planning strategies, employee benefits, and even insurance, for textile rental businesses. This new episode will help you learn more about why is very important for small and mid-sized family-owned businesses to have a forward-looking plan.

    Listen now on your preferred platform and share your thoughts on our episode!

    https://blog.alliantsystems.com/laundry-talks-podcast/ep9-securing-the-legacy-a-financial-planner-talks-essential-succession-planning-strategies-for-textile-rental-companies

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    40 mins
  • A new generation takes over and expands beyond a single plant with Colin Wetlaufer
    Sep 24 2024
    In Episode 8, we're joined by special guest Colin Wetlaufer, president of City Clean & Simple, a family-owned textile rental company, to discuss the history and growth of the company, which has been in operation for nearly 120 years. Colin explains how the company expanded significantly over the past several years while maintaining its service quality and local feel. Join the conversation in our new EP8: "A new generation takes over and expands beyond a single plant" to learn more about the company’s family legacy, challenges of expansion, employee retention, technological innovations like RFID, and strategies for growth and customer service in the textile industry​. Listen on your favorite platform at the link below: https://blog.alliantsystems.com/laundry-talks-podcast/ep8-a-new-generation-takes-over-and-expands-beyond-a-single-plant-with-colin-wetlaufer
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    53 mins
  • Future-Proofing your Textile Rental Business with Joe Ricci of TRSA
    Aug 8 2024

    In Episode 7, we're joined by Joe Ricci, President and CEO of the Textile Rental Services Association (TRSA) to talk about how the Textile Rental Industry continues to grow and evolve.

    What are the top challenges operators face regarding labor? What are leading companies doing to retain talent? What technologies are changing how textile rental companies interact with their customers? What is TRSA doing to promote the industry?

    We'll answer these questions and more with Joe Ricci. As a textile rental professional, don't miss EP7: "Future-Proofing Your Textile Rental Business" to keep up with industry best practices!

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    50 mins
  • Importance of Peer Groups with Kasey Wahl, Matt Vacca, Currie Gilbert & Levi Nix
    Jun 28 2024

    One of the great things about our industry is the willingness of operators and suppliers to work together, collaborate, and share information. Our newest episode focuses on this topic! We're joined by an amazing group of people today with special guests Kasey Wahl, Matt Vacca, Currie Gilbert & Levi Nix. In this episode, we'll talk about the benefits and importance of Peer Groups and how they can help both operators and suppliers become better textile rental professionals.

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    47 mins
  • Expand or Build: What happens when you outgrow your textile rental facility? with Arrow Linen
    May 8 2024

    In Episode 5: Expand or Build: What happens when you outgrow your textile rental facility? Our host, Eric Smith, brings two generations of Textile Rental Operators to answer the question on how to proceed when your production needs outgrow your plants’ technology resources. Join us in this amazing conversation to learn the story of Arrow Linen with John (3rd generation), Anthony, and John (4th generation) Magliocco and their key takeaways to a successful expansion.

    Don’t forget to utilize our Free ROI Calculator resource available for textile rental operators!

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    35 mins
  • Best Practices for Managing Price Increases with Judy Krenz and Melissa Busch
    Dec 13 2023

    In this episode of Laundry Talks, Eric Smith interviews two industry veterans, Judy Krenz and Melissa Busch from Phelps Uniform Services. Price increases are a reality in every business, but how companies approach them varies quite a bit. Join our conversation today as we hear how one company completely changed the way they approach their price changes with their customers.

    Don’t forget to utilize our Free ROI Calculator resource available for textile rental operators!

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    32 mins
  • Coaching: The Value of Formal Route Check-In Processes With Dana Horne
    Aug 31 2023

    In this episode of the Laundry Talks podcast, the host, Eric Smith, interviews Dana Horne, the General Manager of CTC, a mixed textile rental operator based in Clinton, OK. Dana got her start in the textile rental with a national provider, Cintas, but has since worked on both the operator and supplier side of the business prior to landing with CTC. She has a long history of training and coaching success. Eric and Dana also discuss the value of daily face-to-face coaching sessions and challenges related to training and hiring in today’s business environment.

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    34 mins
  • Evolution Of Technology In The Laundry Industry: Part 2 with Becky Hughes
    Jul 25 2023

    Don’t miss out on part two of the very first episode of “Laundry Talks” – Evolution of Technology in the Laundry Industry! In the second part of this podcast, we are joined by Becky Hughes, president of Hughes Customat, Inc. of St. Louis, MO. Becky and Eric discuss what managing a form-based invoice system was like and how the move to mobile technology has reduced costs and improved customer experiences. Make sure you tune in to “Laundry Talks” and join the conversation.

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    26 mins