• “Investing in Frontline Leaders” with Monica Rothgery, Friend of the Frontline Leader, Speaker and Author of Lessons from the Drive-Thru

  • Dec 10 2024
  • Length: 35 mins
  • Podcast

“Investing in Frontline Leaders” with Monica Rothgery, Friend of the Frontline Leader, Speaker and Author of Lessons from the Drive-Thru

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  • Summary

  • How can HR advocate and support their front-line leaders?

    Why is it a smart investment to develop your front-line leaders and team members?

    My guest on this episode is Monica Rothgery, Friend of the Frontline Leader, Speaker and Author of “Lessons from the Drive-Thru.”

    During our conversation Monica and I discuss:

    • Monica's unique career journey at Yum Brands, progressing from restaurant manager to training leader to Chief Operating Officer for KFC in Thailand and the U.S.
    • Her mission to help elevate, support, and develop front-line leaders across the world
    • The importance of organizations developing management training programs that emphasize leadership, decision-making, and team empowerment
    • The critical role of face-to-face training and mentorship for frontline leaders
    • How HR leaders can ensure frontline leaders' voices are heard, even when they are not in the room.

    Connecting with Monica:

    Connect with Monica Rothgery on LinkedIn

    Learn more about Monica and her work elevating front-line leaders

    Episode Sponsor:

    Next-Gen HR Accelerator - Learn more about this best-in-class leadership development program for next-gen HR leaders
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