Putting your customers and consumers at the heart of your business strategy is the only sure way to build better businesses, says Aditya Ghosh, Co-Founder and Board Member Akasa Air, in conversation with Himanshu Tambe, Visiting Faculty, ISB. The episode explores crisis management, problem solving for the customer, and why building better institutions is far more important than focussing only on market share and valuations.

Taking risks can pay off — if you can learn from failure, instead of fearing it.

Aditya Ghosh, Co-Founder and Board Member Akasa Air shares how learning to embrace an entrepreneurial mindset can help you and your organisation grow, by learning from mistakes rather than worrying about failure.

In the second part of his conversation with D.V.R. Seshadri, Professor of Marketing (Practice), Hari Kumar, Partner, PwC LLP, tells us what the essence of leadership in today's dynamic world is.

We learn how embracing change, practicing servant leadership, and mastering conflict resolution can transform teams and organizations, and why courage is a fundamental trait for leaders navigating through uncertainty and driving sustainable success.

Hari Kumar, Partner, PwC LLP, explains how the democratisation of technology, knowledge, and talent has led to greater exposure for leaders from around the world for global organisations, in conversation with D.V.R. Seshadri, Professor of Marketing (Practice), ISB.

Greyback Thrush by Blue Dot Sessions.