Episodes

  • Hospitality Bites--Christin Marvin, The Hospitality Leader's Roadmap
    Nov 19 2024

    Welcome back to Hospitality Bites! In today's episode, I am joined by Christin Marvin, a seasoned hospitality professional, podcast host of "No Hesitations," and author of "The Hospitality Leader's Roadmap." We discuss Christin's extensive career journey in the restaurant industry, her personal challenges with burnout and lifestyle changes, and her transition into coaching and consulting.

    Christin shares her experiences of hitting rock bottom and emphasizes the importance of building genuine relationships within the hospitality community. She offers valuable insights on empowering business owners in the hospitality sector, the necessity of setting boundaries, and her journey of writing a book.

    We also highlight the need for community support and collaboration among industry professionals, as well as the significance of mental health resources for those in the hospitality sector, including CHOW, where Christin actively serves on the Board.

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    44 mins
  • Hospitality Bites--Kris Hall, CEO of The Burnt Chef Project
    Oct 18 2024

    Welcome to Hospitality Bites! Today, I'm thrilled to have Kris Hall, the founder and CEO of The Burnt Chef Project, joining me. We delve into the remarkable expansion of The Burnt Chef ambassador network, Kris's transition from sales to discovering his true calling in hospitality, and the vital significance of mental health awareness within the industry.


    Kris openly shares his personal challenges and the pivotal moments that spurred the inception of The Burnt Chef Project, highlighting the crucial role of how community support and the power of shifting perspectives in life and hospitality. Our discussion also explores the impact of COVID-19, the responsibility of managers in promoting mental well-being, the tools and resources needed to run and operate businesses successfully, and the value of cultivating respectful customer relationships.

    If you're interested in learning more about The Burnt Chef Project and our efforts to change the narrative around mental health in the hospitality industry, please visit theburntchefproject.com. Feel free to contact me directly at csilk.HBM@gmail.com if you'd like to have a conversation.

    We will be attending NAFEM in February, along with other members of our North American team. Be sure to visit our booth and follow me on social media for details about our Welcome Happy Hour meet and greet with our team!

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    I am also working on a brand new, unscripted series Beyond the Burn Out, which is in early production, but I need your help to bring it to your screens! I am looking for sponsors who believe in the #hospitalityindustry and want to see these taboo subjects go beyond passing conversations and actually change and evolve the industry.

    If you want to learn more about #BeyondTheBurnOut, please email me directly at CSilk.HBM@gmail.com or sponsor directly here!

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    1 hr and 5 mins
  • Hospitality Bites--Michael Tipps, Co-Founder of Maverick Theory
    Oct 7 2024

    Today's episode features Michael Tipps, a seasoned food and beverage expert, Co-Founder of Maverick Theory, and advisor for The Bar and Restaurant Expo. We discuss his journey into the hospitality industry, his time in the entertainment industry (including acting, producing, and his time on ‪‪@BarRescue‬ ), and the evolution of becoming the go-to mixologist. We also chat about the challenges faced by restaurant owners, the importance of setting standards, and the mission behind Tipps' consulting firm, Maverick Theory. The conversation highlights the need for integrity in consulting, the significance of guest experience, and the future plans for Maverick Theory as a resource for hospitality professionals.

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    1 hr and 7 mins
  • Hospitality Bites--Culinary Commentating Wizard with Justin Warner
    Mar 22 2024

    In today's Season 3 final episode I had the pleasure of speaking with Justin Warner--chef, cookbook author, business owner, and culinary commentator on the Food Network's TOC. During our conversation, Chef Justin shared his journey in the culinary industry, from starting as a front-of-house employee to opening his own restaurant. He also talked about his experiences cooking on Twitch, appearing and working on Food Network, and his passion for hospitality.

    Chef Justin emphasized the importance of continuous learning and questioning to be successful in the front-of-house operation. He talked about the challenges of opening a restaurant during the pandemic, the concept of his current restaurant, and the value of working alongside his spouse as an owner. He also discussed the impact of industry relationships and balancing his two careers while maintaining a family life.

    We also briefly discussed our shared love for picking crabs, being true Marylanders. Chef Justin stressed the importance of taking breaks and pausing when necessary to maintain a work-life balance.

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    54 mins
  • Hospitality Bites-Maximum Flavor with Adrianne Calvo
    Mar 15 2024

    In today's episode, I am joined by Adrianne Calvo - a cookbook author, entrepreneur, host, and award-winning chef. We discuss how she stumbled into the culinary world, her journey of becoming the youngest cookbook author soon after college, the obstacles she faced while opening her first restaurant, her entrepreneurial achievements, and her show "Searching for Maximum Flavor". We also talked about the loss of her sister and how that has motivated her to pursue her passion for immersive dining experiences and the philanthropic work she does through her Make it Count Foundation.

    Chef Adrianne currently owns and manages two restaurants in the Miami area, with another one in the works. She offers her highly-acclaimed French Onion Soup, Braised Short Ribs, and mouth-watering pastries through GoldBelly!

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    37 mins
  • Hospitality Bites--Not 9 to 5 with Hassel Aviles
    Mar 1 2024

    **Trigger Warning** In this episode, we discuss sensitive subject matters about mental health and suicide. If you or someone you know is struggling with suicidal thoughts or mental health matters, please call or text the 988 Suicide and Crisis Hotline.

    In this episode, I am joined by the founder of Not 9 to 5, Hassel Aviles, a non-profit, global leader and organization focused on mental health and well-being in the food and hospitality sector. During our discussion, we talked about Hassel's experience in the service industry, the various challenges and stigma that hospitality professionals face, and the importance of valuing one's lived experience. We also delved into the catalyst that inspired the creation of Not 9to5 and how Anthony Bourdain's death has impacted the organization's work. Furthermore, we talked about their Podcast, We Have Lived, and their award-nominated short film, which seeks to humanize the issues within the industry and share powerful stories.

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    1 hr and 1 min
  • Hospitality Bites--TASTE with Matt Rodbard
    Feb 16 2024

    In today's episode, I had the pleasure of talking with Matt Rodbard, a cookbook author, podcast host, and editor-in-chief of TASTE. During our conversation, we delved into Matt's unique background in the culinary hospitality industry and his journey into the food media world. We also discussed the increasing popularity of food media, the inception of TASTE, and the significance of storytelling in the hospitality industry. Matt also shared his experiences in writing best-selling cookbooks. Additionally, his upcoming book, ' Koreaworld,' is now available for pre-order-- get yours here!

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    46 mins
  • Hospitality Bites--Duffified with Brian Duffy
    Feb 2 2024

    In today's episode, I am joined by Restaurant Consultant, Food Media Personality, and Proud Dad, Chef Brian Duffy. We discuss his DEG Consulting Company, and the importance of creating personalized experiences with each business he works with, his background in the restaurant industry, including his time working in Irish pubs and his passion for elevating pub food.

    We discusses the impact of his time on Bar Rescue on his career and the realities of the restaurant industry. This leads us to discuss addressing mental health in the industry and outing the toxic environment in the restaurant industry and highlights the importance of transitioning to a healthier approach and prioritizing employee well-being. Chef shares his personal experiences of transformation and emphasizes the need to create positive experiences wherever he goes and with whom he works.

    We end this engaging conversation by learning more about his other business ventures and the work alongside his brothers at World Chef and Yum Crunch, and how they are making the culinary world not only accessible but fun and engaging!

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    1 hr and 4 mins