Jessica Cooper, Chief Product Officer at the International WELL Building Institute (IWBI), and Sam Pickering, Head of Sustainability at the Instant Group, join Gio and Jamie to discuss the Well Coworking Rating and its impact on the flex workspace industry. With their wealth of experience and dedication to sustainable practices, they break down the essentials of creating healthier, more sustainable coworking spaces and share their vision for scaling wellness standards across the industry.

In this episode, you’ll hear about:

• How the new Well Coworking Rating empowers coworking operators to elevate wellness standards and attract wellness-conscious members.

• The collaborative process that helped shape the rating, with input from coworking leaders and experts globally.

• Why the rating is designed to be achievable, scalable, and impactful across varied types of coworking spaces.

• The significance of wellness ratings in meeting growing demand from enterprises and individual members.

• Real-world applications of wellness principles, from air quality improvements to ergonomic enhancements, that make coworking spaces more attractive and productive for everyone.

Resources Mentioned in this Podcast:

• Jessica on LinkedIn

• Sam on LinkedIn

• WELL Certification
  

• WELL Coworking Rating

• WELL at Scale

Connect with your Hosts:

Connect with Giovanni on LinkedIn

Connect with Jamie on LinkedIn

Find Jamie on the Everything Coworking Podcast

In this episode, Jamie and Gio chat with Kane Willmott, CEO and Co-founder of IQ Offices. Kane takes us on a detailed journey through London’s coworking and flex office landscape. Kane shares his experiences touring some of the most innovative and high-end coworking spaces in the UK, uncovering what North American operators can learn from the London market's approach to design, operations, and community engagement. From ESG initiatives to flexible month-to-month models, he dives into what's setting the London scene apart and what North American operators can anticipate as the flex space industry continues to evolve.

In this episode, we talk about:

• The high design and elevated F&B offerings found in London’s coworking spaces.

• How UK operators integrate ESG (Environmental, Social, and Governance) requirements into their spaces to meet rising tenant expectations.

• London’s flexible, month-to-month membership model and its surprising advantages for both operators and members.

• The importance of community-driven design and hospitality as a core component of a thriving coworking space.

• His takeaways on management agreements, UK broker relations, and what this means for North American coworking growth.

Resources Mentioned in this Podcast:

Kane on LinkedIn

iQ Offices website

Chris Davies on LinkedIn

Uncommon’s website

Connect with your Hosts:

Connect with Giovanni on LinkedIn

Connect with Jamie on LinkedIn

Find Jamie on the Everything Coworking Podcast

In this episode of the Flex Uncensored Podcast, Kurt Patrick and Giovanni Palavicini sit down with Annie Draper, Director of Product Strategy for Flex Office at Hines, to talk about her journey in the flex workspace industry, the exciting projects at Hines, and how the company is scaling flexible workspace solutions on a global level. From her early days at Carr to leading strategy at Hines, Annie offers insights into the future of flex spaces, how landlords can integrate flexible office solutions, and the evolving needs of tenants.

Here's what Gio and Annie discussed:

• Annie’s career journey from Carr to Hines and her deep experience in the flex office industry

• The launch of the Square Collection at Hines and what makes it unique

• How Hines is adapting flex space offerings for both small and large tenants in different markets

• The challenge of balancing spec suites and coworking within the flex office ecosystem

• Future trends in the flex office space and what’s on the horizon for Hines

Resources Mentioned in this Podcast:

• Annie on LinkedIn
• Hines website
• Kurt on LinkedIn

Connect with your Hosts:

Connect with Giovanni on LinkedIn

Connect with Jamie on LinkedIn

Find Jamie on the Everything Coworking Podcast

In this episode, Giovanni sits down with Ryan Harris, the largest franchisee of Intelligent Office, to explore his journey from biotech to scaling multiple Intelligent Office locations. Ryan shares his unique story of joining the family business and how his background has shaped his approach to running a successful franchise. We dive deep into his growth strategies, working with family, and managing a wide range of client needs. Whether you're curious about scaling a business or learning more about the franchise world, this episode is packed with valuable insights.

What you'll learn:

· Ryan's transition from biotech to Intelligent Office and how he scaled to six locations.

· The dynamics of working with family and how they each bring different skill sets to the table.

· Managing diverse client needs in the flexible office industry and providing tailored services.

· Growth strategies for Intelligent Office, including future plans for expansion.

· The importance of integrity, perseverance, and resourcefulness in business.

Resources Mentioned in this Podcast:

· Ryan on LinkedIn

· Intelligent Office website

Connect with your Hosts:

Connect with Giovanni on LinkedIn

Connect with Jamie on LinkedIn

Find Jamie on the Everything Coworking Podcast

In this episode, Gio and I sat down with Eric Gutierrez, US Sales Manager at Accessia, to discuss how technology is transforming the coworking experience. From door access to advanced location services, Eric shares how his team is helping operators enhance member experience and streamline space usage. Whether you’re a coworking operator or a tech enthusiast, this conversation is packed with insights into the future of flexible workspaces.

We talked about:

• From Door Access to Location Services: How Accessia goes beyond simply opening doors by automating space usage tracking and booking.

• Member Experience Optimization: The importance of seamless access and how it impacts coworking operators and members alike.

• The Power of Hospitality: Why first impressions and the front desk experience are critical to coworking success.

• Innovating the Coworking Tech Stack: Eric talks about integrating Accessia’s technology with existing coworking management platforms for a frictionless experience.

• Challenges of Growth: How Accessia is supporting both small operators and large enterprises in the ever-evolving coworking landscape.

Resources Mentioned in this Podcast:

Eric on LinkedIn

Accessia website

Connect with your Hosts:

Connect with Giovanni on LinkedIn

Connect with Jamie on LinkedIn

Find Jamie on the Everything Coworking Podcast

In this episode, Gio and I welcome Tom Bruister, Chief Revenue Officer at LiquidSpace. Tom shares his experience from his time at WeWork and beyond, offering unique insights into the evolving flex space industry.

What you'll learn:

• Tom’s journey from leading enterprise business at WeWork to his current role at LiquidSpace.

• How the pandemic has reshaped enterprise demand for flexible workspace solutions.

• The innovative approach LiquidSpace is taking to meet the needs of large enterprise clients through their managed service solution, AltSpace.

• How data-driven insights are informing real estate strategies for enterprises in the new world of work.

• The personal side of Tom, balancing life as a father of young children with his professional responsibilities.

Resources Mentioned in this Podcast:

Tom on LinkedIn

LiquidSpace website

Connect with your Hosts:

Connect with Giovanni on LinkedIn

Connect with Jamie on LinkedIn

Find Jamie on the Everything Coworking Podcast

Get ready to dive deep into the world of coworking marketing with Kevin Whelan, marketing advisor, educator, and consultant at Everspaces.

In this episode, Gio and I dive into Kevin’s journey into the coworking industry and how he helps coworking spaces make smart marketing decisions that drive success.

We talked about:

• Kevin Whelan’s journey from website building to becoming a top marketing consultant in the coworking industry.

• How to position your coworking space in a competitive market and attract the right members.

• The importance of flexibility and amenities in today’s coworking landscape.

• Strategies for scaling a coworking business from a single location to multiple sites.

• The evolving role of marketing in the coworking industry and how to stay ahead of the curve.

Resources Mentioned in this Podcast:

• Kevin on LinkedIn

• Everspaces website

Connect with your Hosts:

Connect with Giovanni on LinkedIn

Connect with Jamie on LinkedIn

Find Jamie on the Everything Coworking Podcast

In this episode, we sit down with Trent Oswalt, who takes us through his unique career path from a youth pastor to a key player in the coworking and commercial real estate industry. Trent shares his experiences at Common Desk, Industrious, and now, Hines, where he’s helping shape the future of hybrid leasing. This conversation is packed with insights on the evolution of coworking, the importance of relationships, and the innovative strategies Hines is using to stay ahead in a competitive market.

What you'll learn:

• How Trent transitioned from being a youth pastor to a leader in coworking and hybrid leasing.

• The critical role of broker relationships in scaling coworking spaces and hybrid office solutions.

• The impact of spec suites and short-term leasing on attracting enterprise clients.

• How Hines leverages its real estate portfolio to offer a seamless growth path for companies.

• The surprising connections between coworking, hospitality, and sales—and what it all means for the future of office spaces.

Resources Mentioned in this Podcast:

• Trent on LinkedIn

• Hines website

Connect with your Hosts:

Connect with Giovanni on LinkedIn

Connect with Jamie on LinkedIn

Find Jamie on the Everything Coworking Podcast