This episode is sponsored by Netsuite by Oracle, the number one cloud financial system, streamlining accounting, financial management, inventory, HR, and more.

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In this episode of the Eye on AI podcast, join us as we sit down with Avi Kedmi, CEO of SysAid, to explore the transformative power of AI in IT service management.

Avi shares his journey from the high-tech industry to leading SysAid, a pioneer in IT service management solutions. With over 20 years of experience, Avi discusses how SysAid is leveraging AI to revolutionize service management through predictive modeling and generative AI.

Discover how SysAid's AI-driven solutions reduce ticket volumes and enhance customer satisfaction by automating IT services. Avi provides an inside look at SysAid's AI Co-Pilot, a comprehensive AI suite designed to optimize IT service delivery and support.

Explore the unique features of SysAid's platform, including its ease of use, no-code interface, and seamless integration with existing IT systems. Avi explains how SysAid's AI capabilities enable real-time data processing and decision-making, improving efficiency and response times.

Learn about the future of AI in IT service management, as Avi delves into the potential for AI-driven automation and the development of smarter IT solutions. He also highlights SysAid's strategic approach to staying competitive in a rapidly evolving industry.

Tune in to understand how SysAid is setting new standards in AI-powered IT service management and what this means for the future of IT support.

Don't forget to like, subscribe, and hit the notification bell for more insights into the technologies driving the AI revolution.

Get 20% off SysAid Copilot using this link: https://www.sysaid.com/lp/sysaid-copilot-s?utm_source=youtube&utm_medium=cpc&utm_campaign=short-craig

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Craig Smith Twitter: https://twitter.com/craigss

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(00:00) Preview and Introduction

(02:38) Avi Kedmi's Background

(04:37) SysAid's Role in the ITSM Market

(06:39) SysAid Co-Pilot: AI-Powered IT Solutions

(08:31) Importance of Generative AI in Service Management

(12:23) Conversational Interfaces and Large Language Models

(14:20) AI Applications in IT Service Management

(21:16) Automated Pre-Processing and Document Handling

(25:33) AI's Role in Reducing Ticket Volumes

(28:56) Ensuring Accuracy and Relevance

(30:46) Cross-Channel Accuracy Management

(34:03) SysAid’s Mid-Market Focus and Strategic Positioning

(37:52) Market Segmentation and Competitive Advantage

(39:17) Digitization and Future Market Trends

(43:54) Challenges with Knowledge Base Maintenance

(46:48) Future Developments and Industry Trends

(47:39) SysAid's Vision for AI and IT Service Management

This episode is sponsored by TrialKey.ai, the market leader AI-driven clinical trial design optimization, and predictor that improves trial design and execution. With over 90% accuracy based on precision/recall, TrialKey.ai predicts the success of clinical trials more precisely than any other tool on the market.

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In this episode of the Eye on AI podcast, join us as we sit down with Mrinal Manohar, CEO of Casper Labs, to explore the intersection of blockchain technology and AI governance.

Mrinal delves into his journey from Wall Street to founding Casper Labs, a leading enterprise-grade blockchain infrastructure company. With a strong background in computer science and experience in AI governance, Mrinal shares how Casper Labs is setting new standards in AI compliance and security.

Discover how Casper Labs uses blockchain to create tamper-proof, auditable records, ensuring the integrity and security of AI systems. Mrinal explains the innovative use of blockchain for multi-party access and version control, highlighting the company's collaboration with IBM to develop cutting-edge solutions integrated into the Watson X platform.

Explore the implications of upcoming AI legislation, such as the EU AI Act, and how Casper Labs is helping enterprises navigate these regulatory changes. Mrinal provides insights into the challenges and opportunities in AI governance, discussing real-world use cases and the future of secure AI systems.

Learn how Casper Labs is positioning itself ahead of the curve, with technical differentiators and strategic partnerships that set it apart in the industry.

Tune in to understand how Casper Labs is transforming AI compliance and security with blockchain, and what this means for the future of AI.

Don't forget to like, subscribe, and hit the notification bell for more insights into the technologies driving the AI revolution.

Checkout Casper Labs:

Website: https://casperlabs.io/

Twitter/X: https://x.com/Casper_Labs

Stay Updated:

Craig Smith Twitter: https://twitter.com/craigss

Eye on A.I. Twitter: https://twitter.com/EyeOn_AI

(00:00) Preview and Introduction

(01:37) Overview of Casper Labs

(03:46) Proof of Concept and Collaboration with IBM

(06:58) AI Governance and Compliance Needs

(08:38) Key Components of Blockchain for AI Governance

(10:22) Training Data Integrity and Auditability

(14:22) Challenges in AI Governance

(17:15) Real-World Use Cases and Partnerships

(19:24) Technical Differentiators of Casper Labs

(23:39) Future Vision and Product Launch

(26:23) Scalability and Hybrid Networks

(27:52) Product Integration and User Experience

(31:54) Support and Onboarding for Enterprises

(33:11) Building the Blockchain Network

(36:02) Market Response and Future Prospects

(39:16) Differentiating from Competitors

(41:06) Expansion Plans and Future Vision

(45:43) Global Compliance and Availability

(55:44) Closing Thoughts

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In this episode of the Eye on AI podcast, join host Craig Smith as he engages with Russell Palmer, CEO & Co-Founder at CyberFilm AI.

Russell delves into the transformative journey of integrating AI with storytelling, emphasizing the role of strong narratives in creating impactful AI films. He shares his extensive background, from his early days at Microsoft and JP Morgan to co-founding a startup with his brother that pioneers AI tools for the film industry.

Explore how their innovative app supports writers and filmmakers by offering structured templates, AI-generated plot ideas, character arcs, and storyboards. Discover the startup's mission to democratize filmmaking, making high-quality tools accessible to film students, hobbyists, and professionals alike.

Russell discusses the future of AI in filmmaking, highlighting the potential for AI to enhance creativity, support diverse storytelling, and bridge the gap between aspiring creators and Hollywood-level productions. Learn about their plans to expand features, including video generation and script analysis, while maintaining ethical AI use and respecting intellectual property.

Join us for an insightful conversation on how AI is shaping the future of storytelling and filmmaking, and gain valuable perspectives on navigating this evolving landscape.

Tune in to learn how AI can empower you to create compelling stories and films.

Don't forget to like, subscribe, and hit the notification bell for more on groundbreaking AI technologies.

Check out CyberFilms’ Latest Product:

Website: https://writeonsaga.com

Social: https://www.tiktok.com/@writeonsaga

Stay Updated:

Craig Smith Twitter: https://twitter.com/craigss

Eye on A.I. Twitter: https://twitter.com/EyeOn_AI

(00:00) Preview and Introduction

(02:59) Russell's Background and Early Career

(05:07) Importance of Story in Filmmaking

(06:52) Early Reception and Writer Strike Impact

(08:16) Evolution Video Generation AI Tools

(11:10) Democratizing Filmmaking for All

(14:24) AI in Hollywood and Cost Reduction

(17:21) Addressing Predictability in AI-Generated Stories

(20:39) Creativity and Originality in AI

(25:04) Expanding Storytelling to Global and Cultural Narratives

(29:22) Demonstration of the AI Storytelling App- Saga

(35:28) Enhancing Script Writing with AI

(37:59) Integrating Storyboards and Cinematography

(42:05) Opportunities for Aspiring Filmmakers

(45:52) Final Thoughts