• Episode 8 - Ben Pullen - What questions should a company ask about their BPO Provider?

  • Sep 11 2024
  • Length: 12 mins
  • Podcast

Episode 8 - Ben Pullen - What questions should a company ask about their BPO Provider?

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  • Summary

  • This podcast episode discusses important considerations for clients when engaging with business process outsourcing (BPO) services like Outposter. Key topics covered include data security protocols, IT infrastructure management, legal employment status of staff, and the benefits of offering full-time employment. The founder of Outposter, Ben Pullen, emphasises the importance of thoroughly vetting potential BPO providers on these aspects to ensure a secure and productive working relationship. He also highlights Outposter's approach to hiring staff across the Philippines as full-time employees with comprehensive benefits, rather than contractors, to attract top talent.
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