• Episode 5: Train to Retain

  • Nov 13 2018
  • Length: 40 mins
  • Podcast

Episode 5: Train to Retain

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  • Summary

  • Hosts Mike Hewitt and Sarah Diehl welcome Rick DeMarco, COO of cult SOHO street cart turned multi-unit darling Calexico, and Kate Edwards, service expert, executive coach, and founder of hospitality consultancy Kate Edwards & Company. The discussion: The why, who and how of effective hospitality training.

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