In this episode of "The Consultant's Way Podcast," hosts Dean McMann and Anthony Paluska interview Pat Michael LaChappelle, an experienced management consultant who transitioned from working at General Electric (GE) to running his own firm, Lean Management Consulting. Michael discusses the significant benefits of working within a large firm, including comprehensive training, strong support systems, and established brand recognition, which facilitate the growth of consultants.

He contrasts this with the independent consulting landscape, where he enjoys greater freedom and flexibility but faces challenges in client acquisition and navigating the business's inherent ups and downs. Michael emphasizes the crucial role of personal branding and reputation in consulting, revealing that most of his business stems from referrals and long-term relationships built throughout his career.

The conversation also delves into the integration of AI tools like ChatGPT and Google's Gemini in enhancing productivity for independent consultants. Michael views these tools as valuable assets, likening them to "junior consultants" that can assist with administrative tasks, allowing him to focus on problem-solving.

Michael shares specific project experiences, such as assessing a client's investment in a UK partner remotely, which required navigating communication challenges without on-site visits. He reflects on the limitations of working in larger firms, where his broader expertise was often underutilized due to the firms' narrow focus.

Additionally, he addresses the delicate balance of providing constructive feedback to clients, especially in sensitive situations, such as addressing issues with a CEO's leadership style.

Ultimately, Michael's vision for Lean Management Consulting is to tackle operational inefficiencies across various industries, leveraging Lean Six Sigma methodologies to drive client success. The episode provides valuable insights into the consulting profession, highlighting the experiences of a seasoned consultant navigating both corporate and independent paths.