• Episode 2 - What the Customer Experienced

  • Jan 21 2023
  • Length: 26 mins
  • Podcast

Episode 2 - What the Customer Experienced

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  • Summary

  • In today's episode, I spent some time talking with Director of Creative Services at Improving Atlanta, Jared Sims. The topic of our conversation is Customer Experience - which involves what a customer experiences at every touch point between the customer and your business. From sales, to support, to exit - how do your customers perceive your business? What are some of the ways to think about this? How do you approach understanding it?

    Listen and find out!



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