• Episode 179 - Boosting Profits with Tire Programs and Road Hazard Services Featuring Chris Cotton

  • Aug 26 2024
  • Length: 1 hr and 5 mins
  • Podcast

Episode 179 - Boosting Profits with Tire Programs and Road Hazard Services Featuring Chris Cotton

  • Summary

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    In this episode, Lucas and David are joined by Chris Cotton of Autofix to discuss the profit potential in selling tires. Chris emphasizes the potential profit from offering well-structured tire programs, underscoring the importance of diligent record-keeping for legal protection. He also shares his strategies for selling tires, including adopting value-added services like free road hazard towing and tire rotations.

    00:00 Handle online confrontation with grounded, sincere opinions.
    05:45 Sell tires, keep customers, make good profit.
    09:01 Emphasize value, encourage customer loyalty, sell more.
    13:02 Customer neglect, worn tires not road hazard.
    15:29 Policy: Reimburse flat repairs, contact for assistance.
    18:40 On-site visits, tires, car inspections, sales.
    21:12 Don't skip the thorough car evaluation process.
    25:14 Judge emphasizes signed agreement as binding evidence.
    27:51 Ensure thorough staff training and documentation for accountability.
    29:48 Sales increased, earned rebates, sold to Tire Kingdom.
    35:28 Focus on quality, not quantity of shops.
    38:03 Transition to ten base brings operational challenges.
    41:23 Autofix coaching empowers clients to succeed independently.
    42:35 Coaching companies need to help more shops.
    47:01 Declines hanging out, prefers sharing meme list.
    51:06 Free roadside assistance, tire upgrades, rotations, alignments.
    53:39 Palm-sized scanner for tire assessments is beneficial.
    56:11 Exciting event with go karts and recording.
    59:04 Drunken woman falls, hugged by stranger. Odd.

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