• Episode 13: Rethinking The Customer Experience

  • Feb 19 2024
  • Length: 19 mins
  • Podcast

Episode 13: Rethinking The Customer Experience

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  • Summary

  • In this episode, we chat to Phil Wears, Founder of Mango Dental Technologies, a family run business who are delivering and improving dental technologies such as dentures, implants, crowns & bridges via a forward-thinking dental lab and academy for dentists.

    Expect a hole(!) load of puns and banter in this episode which covers:

    • How Mango Dental set out to rethink everything about dental technologies from their name, the feel of the lab, the customer journey, to the whole experience.
    • How they created a world class academy with speakers from all over Europe and make it accessible to North-East dentists.
    • How Mango Dental is going to be working with Red Button Marketing Training to empower dentists and practice owners with the right marketing plan.
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