• Ep055: Drive Product Adoption with Personalized AI-Powered Experiences with Autodesk

  • Sep 17 2024
  • Length: 29 mins
  • Podcast

Ep055: Drive Product Adoption with Personalized AI-Powered Experiences with Autodesk

  • Summary

  • Ashish Arora, Head of Engineering & Machine Learning, Product Analytics at Autodesk, shares how personalized AI-powered experiences and real-time data can drive product adoption, featuring insights into Autodesk’s transformation journey, leveraging machine learning, and delivering actionable recommendations to millions of users.

    Topics Include:

    • Real-time data description and examples
    • Leveraging AWS for real time and generative AI services
    • Autodesk’s journey leveraging AWS to transform architecture and deliver personalized insights
    • Overview of Autodesk and product portfolio
    • Utilizing data gathered for customers
    • Personalized data-driven insights for customers on Autocad and other products
    • Descriptive insights: providing usage data for customers
    • Prescriptive insights: Making recommendations to customers based on their workflows
    • Predictive insights: Using ML to recommend products and features
    • Autodesk processes 100+ billion events across all products, delivered 350+ million insights to customers, served to 3.5 million customers
    • Example walkthrough – Rachael
    • Architecture of Autodesk data and insight process
    • Leveraging LLMs – Sagemaker and Bedrock
    • Bringing it altogether
    • Session wrap up


    Participants:

    • Ashish Arora – Head of Engineering & ML, Product Analytics - Autodesk
    • Brian Slater – Principal Solutions Architect – Amazon Web Services
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