No conversation about information is complete without talking about data quality. This is especially critical when it comes to AI, of which so much is expected, because – as is true everywhere – you have to put good stuff IN if you want to get valuable stuff OUT. (GIGO, anyone?)

But: what exactly IS “data quality” anyway? How is it defined? Measured? Improved?

In this InfoGov Community Roundtable, information governance experts Steve Weissman, Jesse Wilkins, Donda Young, and people like YOU address these questions, and more.

Have a listen if you prefer real conversation over talking-head webinars, and real-world stories over ivory-tower opinions. You'll be glad you did!

© Steve Weissman • All Rights Reserved • www. hollygroup.com • 617-383-4655

Imagine you have a piece of paper and you’re going to peel the information off the page. Why? Because it's the INFORMATION that has the value. The fact that it happens to be on a piece of paper or a disk or hard drive doesn't matter. It's the information that's key.

© Steve Weissman • All Rights Reserved • www. hollygroup.com • 617-383-4655

A lot has been said – much of it by me – about the enormous opportunity AI has to propel records and information professionals into the heart of their organizations’ data-related discussions and deployments. After all, it can be only as effective as the quality of the information it operates on enables it to be. So, truly, AI is something we should embrace and not fear.

Explore this dynamic further by listening to my (sometimes gently prickly) interview with EncompaaS CEO Jesse Todd, who describes this exciting potential in terms of “how AI is here to rescue the RIM function” and shares some of his real-world experiences to make the point.

© Steve Weissman • All Rights Reserved • www. hollygroup.com • 617-383-4655

One of my go-to pop references is the scene in the 1991 movie City Slickers where Jack Palance tells Billy Crystal that the secret of life is One Thing. The catch, Palance says, is that we have to figure out what that One Thing is for ourselves.

The One Thing in information governance is to serve the cause of Doing Information Right™. Fixating on this single principle allows you to evaluate and prioritize each idea you have and decision you make in the context of what you are trying to achieve. Have a listen and learn more!

© Steve Weissman • All Rights Reserved • www. hollygroup.com • 617-383-4655

That time a client knew how much the siloed nature of its information was costing it in terms of operational time, money, and efficiency, but didn’t know how or where to start its improvement program.

Here’s what we did to help.

© Steve Weissman • All Rights Reserved • www. hollygroup.com • 617-383-4655

That time when a client had boxes of paper records all over the place – to the point where the fire marshal ordered it all to be moved so people could get out in an emergency.

Here’s what we did to help.

© Steve Weissman • All Rights Reserved • www. hollygroup.com • 617-383-4655

Effectively propagating our messages of information governance goodness is one of your biggest and most important challenges, whether you're trying to get your programs moving in the first place or reinforce the successes you’ve already had.

Join me and content marketing consultant Bryant Duhon as we talk about the need for, and role of, the kind of communication needed to win people’s hearts and minds and call them to action!

© Steve Weissman • All Rights Reserved • www. hollygroup.com • 617-383-4655

People-related issues require people-centered responses. So when the folks in your organization resist your information governance efforts, make it personal by addressing the usual challenges of politics, baggage, and religion.

© Steve Weissman • All Rights Reserved • www. hollygroup.com • 617-383-4655