• Documenting Disaster: The Power of Preparation

  • Jul 2 2024
  • Length: 35 mins
  • Podcast

Documenting Disaster: The Power of Preparation

  • Summary

  • Send us a text

    Can strategic planning and empathy transform chaos into order?

    In this episode, Tim Conrad introduces Michele Toma, an information officer with expertise in research, analytics, and crisis communication strategies.

    They recount their experiences during the devastating 2023 British Columbia wildfire season, highlighting the importance of humanity, empathy, and meticulous documentation in managing crises.

    Michele shares her insights on strategic planning, stakeholder relations, and the critical role of business continuity plans.

    Their discussion underscores how turning negative feedback into opportunities for improvement can significantly enhance crisis response and communication efforts.

    Listen For:
    06:47 - Documentation and Accountability
    15:04 - Empathy in Crisis Management
    20:08 - Business Continuity Planning Essentials
    27:54 - Turning Negatives into Opportunities

    See the graphics and documents discussed in this episode
    Documents and images

    Guest: Michele Toma
    LinkedIn

    Connect with Tim Conrad, APR
    LinkedIn | Website | Facebook | Instagram

    Show more Show less
activate_Holiday_promo_in_buybox_DT_T2

What listeners say about Documenting Disaster: The Power of Preparation

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.