In episode 31 of Retail Checks and Balances, Kevin Spencer discusses IT system and user errors, exploring the common mistakes and their impacts on businesses. He provides insights on how organizations can mitigate these errors through user-friendly design, comprehensive training programs, and implementing safeguards.

Tune in to learn about successful strategies for reducing user errors and improving efficiency.

TIMESTAMPS

[00:01:15] User errors in IT systems.

[00:07:37] Practical steps to reduce errors.

[00:11:01] System errors and user errors.

QUOTES

• “Investing in user-friendly system design is crucial. So your users must be able to be comfortable or it should be intuitive and provide clear feedback from everyone to whoever is selecting the system.”
• “Sometimes misconfiguring system settings, whether it's from the, you know, the complexity of the system, These type of errors can lead to data loss, security breaches, operational disruptions, which can be costly for a business.”
• “So you got to make sure on the system side that you're protected in terms of infrastructure from any sort of virus.”

SOCIAL MEDIA LINKS

Kevin Spencer

Instagram: https://www.instagram.com/kspencer007/

LinkedIn: https://www.linkedin.com/in/kevinspencer007/

WEBSITE

Rod Plus Solutions: https://rodplussolutions.com/