• EP 52: Helping Moms Get Sh*t Done Using Productivity and Planning Ft. Coya Houston
    Feb 23 2022
    In this episode, you will learn all about productivity and planning and how Coya Houston helps her clients plan their life, all while balancing family. Coya shares tips and tricks on how to limit overwhelm by creating routines and implementing structure to limit choas. She teaches women how to tackle their goals in their personal life all while living out their own dreams. Learn how Coya lives her daily life and get sh*t done as a wife, mom, and business woman.  

    check her out:

    herdailyguide.com

    Instagram: xocoya

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    28 mins
  • EP 51: How To Use Confidence To Create Experiences Through Brand Photos Ft. SMarche Photography
    Feb 8 2022
    On this episode, we are speaking with Shekeidra, owner and operator of SMarche Photography. Shekeidra spoke about how she built her business and what we see of her today. We highlighted how she created an unique customer experience, that teaches her clients how to use their confidence in front of the camera to capture the best photos. Shekeidra focuses on brand photography that will not only produce beautiful photos but allow her clients to use those images to stand out in their brands.

    Watch full interview on Youtube:

     

    Check her out:

    www.smarchephotography.com

    IG: @smarchephoto

     

     

     

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    35 mins
  • EP 50: Uplevel Your Product Base Business With The Ultimate Customer Experience Ft. Attyre Delivery.
    Jan 31 2022

    Learn how to implment the ultimate luxury customer experience with Attyre Delivery. I sat down with Rhea Perkins, Owner and operator of Attyre Delivery and spoke all things cusotmer experience. What is Attyre? Oh let me tell you! Attyre is a luxury delivery service in the Metro Atlanta area servicing Bakeries, Special Occasions, and Boutiques with a white glove service.  Rhea and myself sat down and spoke about what a luxury experience looks like for product delivery and how she created this niche specific business. 

    Check Out Attyre:

    www.attyredelivery.com

    Instagram: @attyredelivery

    Watch us on YouTube:

    https://youtu.be/lppxKqYAHFM

     

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    16 mins
  • S3 EP 14: Turning Customer Critiques Into A Goldmine
    Jun 28 2021

    In this episode, Dominique talks about how business owners should received feedback from current clients to improve their processes and programs for the future. She shares a few tips on how to compartmentalize information to make proper adjustments to your offers.

    Customer's providing feedback isn't always easy to digest but that's where all the information and data research lies. Instead of always testing offers, listening to your customers and clients will allow you to implement changes straight from their minds.

     

    As always…..

     

    If you’re in need of improving your customer experience in your business feel free to book your FREE customer evaluation call below:

     

    https://hello.dubsado.com:443/public/appointment-scheduler/5da3410a4386d62074c5341a/schedule

     

    Follow me on Instagram

     

    @dominiquestaylor

     

    Website

     

    www.dominiquestaylor.com

     

     

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    17 mins
  • S3 EP 13: 3 Tips To Close The Gap In Your Customer Experience
    Jun 14 2021

    In this episode, Dominique shares research on how businesses are hurting by not keeping the customer experience front of mind. She shares statical data on how business owners market one thing and provide another once people pay them.

    Dominique gives 3 tips on how to close the gap in your customer experience and how to lean on your current clients to improve your offers. 

    As always…..

     

    If you’re in need of improving your customer experience in your business feel free to book your FREE customer evaluation call below:

     

    https://hello.dubsado.com:443/public/appointment-scheduler/5da3410a4386d62074c5341a/schedule

     

    Follow me on Instagram

     

    @dominiquestaylor

     

    Website

     

    www.dominiquestaylor.com

     

     

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    15 mins
  • S3 EP 12: How To Determine Constructive Criticism vs A Unfit Client
    Jun 1 2021

    In this episode, Dominique has a much needed conversation around receiving constructive criticism vs identifying when a unfit client is just complaining. She explains how you can discern when someone is a misalignment for you and your business. 

    Dominique touches on how to identify feedback in the conversation and what to specifically pay attention to when having conversation with clients.

    As always…..

     

    If you’re in need of improving your customer experience in your business feel free to book your FREE customer evaluation call below:

     

    https://hello.dubsado.com:443/public/appointment-scheduler/5da3410a4386d62074c5341a/schedule

     

    Follow me on Instagram

     

    @dominiquestaylor

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    14 mins
  • S3 EP 11: Case Study: How Joe Budden Failing As A Leader, Tarnished The Customer Experience
    May 24 2021

    In this episode, Dominique used the Joe Budden Podcast as a case study to break down the role of a Executive and their leadership responsibilities. She shares 7 points of reference of her takeaways of the spiraling relationship between Joe Budden and his fellow co host and their exit. She touches on how leading a team is a direct reflection their level of commitment and experience your audience will have. 

    If you’re in need of improving your customer experience in your business feel free to book your FREE customer evaluation call below:

     

    https://hello.dubsado.com:443/public/appointment-scheduler/5da3410a4386d62074c5341a/schedule

     

    Follow me on Instagram

     

    @dominiquestaylor

     

    Website

     

    www.dominiquestaylor.com

     

     

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    23 mins
  • S3 EP10: What It's Costing You NOT To Focus On Your Customer Experience
    May 17 2021

    In this episode, Dominique shares tips to focus on to improve your customer experience. She highlights areas in your business that can potentially be hurting your customer experience and how to improve. 

    She shares some industry definitions and statistics on the costly mistakes associated with the customer experience to drive the point home.

    As always…..

     

    If you’re in need of improving your customer experience in your business feel free to book your FREE customer evaluation call below:

     

    https://hello.dubsado.com:443/public/appointment-scheduler/5da3410a4386d62074c5341a/schedule

     

    Follow me on Instagram

     

    @dominiquestaylor

     

    Website

     

    www.dominiquestaylor.com

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    19 mins